Communication in organization

Communication in organization

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  By MBA 1st yearDMS Bandi siva Venkatesh Niranjan Rathnakumar Ganesh sundar
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  Organizational communication flows throughits structure, which affects: behavior human relations performance
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   The exchangesof information and influences the organization's members, because there is any involvement between one and another, manager and employees in formal organization.
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   Dimension ofcommunication process: 1.The sender of message 2.Ccommunication transmission 3.Receiver.  Disturbance to communication process: 1. Barrier Process, such as sender barrier, encoding barrier, massage barrier, medium barrier, decoding barrier, receiver barrier and feedback barrier. 2. Personal barrier 3. Physical barrier 4. Semantic barrier
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  The style ofcommon communication in organization is very influenced by the personal style of communication. The style of communications divided into 3 Assertive Aggressive Non assertive
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  Organizational communication –the compounded interpersonal communication process across an organization. Communication flows in an organization are: Formal communication Vertical Horizontal Informal communication Grapevine (multidirectional)
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   Communication throughofficially designated channels of message flow between organization positions Official information exchange Usually found in organizational charts, policy manuals, or hierarchical structures Informal Communication  Episodes of interaction that do not reflect officially designated channels of communication is inherent and even a necessary aspect of organization life.  Pro: Creates a relaxed, comfortable climate
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  Lateral D o w n w a r d U p w a r d
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  According to Bartoland Martin, “Upward communication is the vertical communication flows form lower level to one or more higher levels in the organization.
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  According to Bartolalong with Martin, “Downward communication is a vertical communication which streams style an increased levels to help more than one cheaper levels within the organization. ”
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  Ricky W. Griffin, “Horizontal communication involves colleaguesand peers at the same level of the organization.”
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  Grapevine – theinformal vehicle through which messages flow throughout the organization
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   Physical Barriers Distortion  Lack of Subject Knowledge  Ambiguous, Muddled Messages  Semantics(The study of language with special concern for the meanings of words and other symbols.)  Rumors  Stress  Information overload  Failing to Communicate /Loss of Transmission  Hesitation to be candid
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  Credibility Courtesy Clarity Correctness Consistency Concreteness Conciseness