communication.pptx FOR STUDENTS TO UNDERSTAND COMMUNICATION
1.
Communication
• Communication isa process by which information is
transmitted and understood between two or more people.
• It should include both transference and the understanding of
meaning.
• Communication is the life blood of social as well as corporate
world.
• We exist because we communicate. Even our silence
communicates a lot.
• We all have a layman’s idea of .what communication is, but
let us try to understand the concept fully so that we can use
it effectively.
2.
• Communication isthe process by which we exchange meanings,
facts, ideas, opinions or emotions with other people.
• It is an essential condition of our existence and the most
important activity of ours.
• The word communication has been derived from Latin word
“communicare/communis’ that means to ‘share’ or ‘participate’.
• Everybody knows that most of the time, through speech or
writing or any other means like exchange of a common set of
symbols; we are sharing information with other human beings.
• It is, therefore, first and foremost a social activity. Man as a social
animal has to communicate.
• Communication is an exchange of facts, ideas, opinions or
emotions by two or more persons.
3.
The purpose ofCommunication:
• Develop plans for their achievement.
• Organize human and other resources in the
most effective and efficient way.
• Select, develop, and apprise members of the
organization.
• Lead, direct, motivate and create the climate
in which people want to contribute.
• Control performance.
4.
• To developinformation and understanding among all.
• To foster (cultivate) an attitude which is necessary for
motivation, cooperation and job satisfaction.
• To discourage misinformation, ambiguity and rumors.
• To prepare workers for a change in methods or
environment by giving them the necessary information in
advance.
• To encourage subordinates to supply ideas and
suggestions for improving upon the product or work
environment, and taking these suggestions seriously.
• To improve labour-management relations
• To encourage social relations among workers by
encouraging inter communication.
5.
Clarity about Communication:
•There are seven myths about Communication.
1. We communicate only when we want to communicate. This
is not true. We communicate all day, everyday without
realizing it.
2. Words mean the same to both the Speaker and the listener.
Words hold different meaning for different people, based
on their various experiences, perceptions and biases.
3. We communicate chiefly with words. In reality, most
communication is non-verbal.
6.
4. Nonverbal communicationis silent communication. Some
people believe that all non-verbal communication can be seen
but not heard. This is not true, because we can hear laughter,
weeping, or the tone of voice in which something is said.
5. Communication is a one way street between an active speaker
and a passive reader. This myth assumes that all speakers talk
to listeners rather than with them. In reality, communication is
better when both parties participate actively.
6. The message we communicate is message that the listener
receives. People often assume that others receive their
message exactly as they intended them.
7. There is no such thing as too much information. Both too little
and too much information can be bad.