Audience for this
           presentation
•   Individuals and organizations who are taking on
    community building work full-time and
    professionally
    •   They’re passionate about their community and transforming their
        systems

    •   They want to be innovative

    •   They feel alone in taking on the work, not sure where to start with it,
        and don’t have a full explanation for why their traditional role and
        practices aren’t working

    •   They mostly just know they need to do something different and these
        ideas generally resonate with them
Objectives for this
          presentation
•   Give these individuals and organizations:
    •   A mental model for understanding the situation they’re in, what
        professional community building is and how it helps, and how to get
        started

    •   A check list for getting started with professional community building

    •   Examples from other professional community builders and sources of
        inspiration
PROFESSIONAL
COMMUNITY BUILDING 101
Strategically and authentically building innovative communities
     to transform society’s most wicked social problems.
WHAT’S THIS REALLY ABOUT?
Helping you meaningfully re-engage with your community and
            fuel your members to work together
      to tackle their most entrenched social challenges.
THAT’S A LOT OF
                        ASSUMPTIONS
                    What do you really need help with?
•   Do you need to re-engage with your             •   Have your engagement strategies fallen flat or
    community in a different way? Is your              not created the meaningful results you
    participation dropping? Do you see the same        hoped?
    people at all your meetings and activities?
                                                   •   Is your community struggling with entrenched
•   Do you have a personal relationship with the       or wicked social problems? Issues that a
    drivers of your community’s future? Do you         tweak here or there won’t fix?
    know what they need to make their efforts
                                                   •   Is your community disconnected from itself
    really go?
                                                       Would your community benefit from
•   Has your community changed? Are there              members working together more?
    new people playing that you don’t know and
                                                   •   Do your community members need
    who haven’t sought you out?
                                                       resources, inspiration and opportunities to
                                                       work together more?
WHY
       How we got in this mess, and
why community building will help us get out of it.
WICKED PROBLEMS


• Actors   are disconnected

• Thenuanced conversations that will unearth solutions aren’t
 happening

• Ourcash-credit-control operation isn’t helping, and it is often
 making things worse
WHERE THEY CAME FROM
    We’re living through a moment of great transition:
• The   industrial society    • The   innovation society
WHERE THEY CAME FROM
   Societal shifts in multiple directions:

        2-WAY             MINDLESS        UNI-MINDED      MULTI-MINDED
       SHIFT OF            SYSTEM          SYSTEM             SYSTEM
      PARADIGM


                                     NATURE OF ORGANIZATION
    ANALYTICAL APPROACH

      INDEPENDENT
        VARIABLES



     SYSTEMS APPROACH

      INTERDEPENDENT
        VARIABLES
WHERE THEY CAME FROM
                       Historically...
• Youwere at the top and        • To solve problems and
 center of it all:                provide value for your
                                  community you:
        UNI-MINDED                        ANALYTICAL APPROACH
         SYSTEM
                                            INDEPENDENT
                                              VARIABLES
WHERE THEY CAME FROM
                        Now...
• You are one of many       • Tosolve problems and
 players:                    provide value for your
                             community you must:

         MULTI-MINDED
            SYSTEM                  SYSTEMS APPROACH
                                    INTERDEPENDENT
                                      VARIABLES
WHAT THIS MEANS
                      We’re all experiencing it...


• Disconnection

• Disruption    (or major need for it)

• Resource    gaps

• Cultural   shifts
WHAT THIS MEANS
                 More than ever before...



• We must engage and partner with more people in our
 community, and connect with them (and them with each
 other) on a more personal, authentic and meaningful level
 than most of us have ever considered or event thought
 possible.
THE GOOD NEWS
           Your mission is still deeply important.


• The community still needs you and wants you to achieve your
 ultimate objectives

• Everything you and the community need for this
 transformation to the new, is already present. It just has to be
 found, fostered and unlocked.
THE HARD NEWS
        You can’t achieve your mission on your own.

• No  matter how effective or    • You cannot achieve your
 strong your work or              mission without working
 organization is, your mission    closely with many many
 is bigger than you.              other people in the
                                  community. You must be
• Youalone do not own your        adding new people to the
 mission. It belongs to the       conversation all the time.
 community.
THE HARDER NEWS
Your organization and work is structured for the old game,
         and the new game has already started.



• This
     means a complete redesign of your organization, skills and
 approach will have to happen at the deepest levels of
 operation.
EXCITING NEWS
          In many ways, we’re returning to our roots,
         but with better tools, resources and practices
          that could allow us to achieve our missions
           in a bigger way than we ever have before.
• More humane objectives         • Faster
                                        ways of spreading
 and practices                    information and staying
                                  connected
• More people to play, attend,
 lead and participate

• Cheaperand easier tools to
 do the work
THE BEST NEWS
You are perfectly positioned to leverage these opportunities
  and tools to make a great impact for your community,
     IF you’re willing to redesign your entire approach.




• You   have resources, networks
THE ‘NEW’ APPROACH
                    Community Building



• Working strategically to foster the culture, create the
 opportunities, and build the resources that will help your
 community members connect with each other, have better
 conversations and take action on their common needs and
 opportunities.
gP ro
       in
    G o WHAT
What professional community builders do.
COMMUNITY BUILDING
            ACTIVITIES
• Aim to build relationships     • Listenmost to the needs of
 with all players                 the innovators

• Convene    conversations and   • Produce   resources where
 facilitate connections           needed

• Highlight
         what’s working and      • Support   capacity building
 where help is needed             and density of actors and
                                  activities
IDEAL COMMUNITY BUILDER

• Deeply
      passionate about the      • Transparent  in their
 community                       dealings, objectives and
• Forward
                                 perspectives
          looking with a 20+
 year outlook                   • Willingto lead and
• Welcoming, inclusive
                                 relinquish control when
                         and
                                 needed
 collaborative
                                • Interested
                                           in nuanced
• Thinks in systems, design +
                                 conversation and explaining
 effective communication
                                 context and emerging
DO YOU KNOW PEOPLE LIKE
          THIS?
• Deeply
      passionate about the      • Transparent  in their
 community                       dealings, objectives and
                                 perspectives
• Forward looking with a 20+
 year outlook                   • Willingto lead and
                                 relinquish control when
• Welcoming     and inclusive    needed
• Thinks   in systems, design   • Ableto convene and engage
                                 in nuanced conversation
OUR COMMUNITIES
THE KEY PLAYERS
MEASURING PROGRESS
INDICATORS OF SUCCESS

• More people reading,         • New community building
 attending and participating    teams popping up on their
 community activities           own

• More people taking           • Reports of innovation being
 ownership and initiative by    easier to accomplish within
 producing their own events,    the community
 projects, programs and
 gathering spaces              • Increase
                                       in the vibrancy of
                                the community
a r te d
Ge t t i ng St t
               s
     Che ck li
1.
 2.

                         HOW
 3.



        A process for getting started as
       a professional community builder
         with examples from the field.
ed
              g St a rt
   G e t t i n k lis t
         Che c
    1.
    2.
     3.
                               STEP 1:



• Identify       the community you want to build and describe ‘your
 why.’

• You will be asked for ‘your why’ often, and you will be judged
 and trusted based on how deeply personal and truly
 passionate it is.
STEP 1: EXAMPLE
ed
               g St a rt
    G e t t i n k lis t
          Che c
    1.
    2.
     3.
                              STEP 2:



• Startmeeting with others in your community to understand
 their perspective, current work, where they need help and
 their ultimate mission.

• Really listen, and follow up the meeting with an introduction,
 invitation, collaboration or encouraging word.
STEP 2: EXAMPLE
ed
               g St a rt
    G e t t i n k lis t
          Che c
    1.
    2.
     3.
                                   STEP 3:

• Create        a public informational home for your community:

• Articulate           the transformation your community is working
 through

• Map the issues, needs, resources and players in that
 transformation

• Highlightthe innovators of the community - those who will are
 already transforming the way the community works
STEP 3: EXAMPLE
ed
               g St a rt
    G e t t i n k lis t
          Che c
    1.
    2.
     3.
                              STEP 4:

• Listento the needs of the innovators. What do they need to
 take their projects to the next level?

• Help     them on an individual basis as much as you can.

• Where you see common hurdles, facilitate the creation of
 resources, connections or better conversations to overcome
 them.
STEP 4: EVENT EXAMPLE
STEP 4: MEDIA EXAMPLE
STEP 4: SPACE EXAMPLE
THROUGH IT ALL
• Keep   a 20 year perspective

• Look  for ways to meaningfully engage everyone and be as
 inclusive as possible

• Modelthe values of invitation, introduction, collaboration,
 mentorship, risk taking and cheerleading

• Mediate   conflicts large and small with the aim of dissolving
 them

• Bepatient and gentle with yourself and others - this work is
 very hard and can sometimes move at glacial speeds
WHY REVISITED
 The value you’ll create...
NEW ADDED VALUE

• More   people

• More   resources

• More   vibrancy

• More   opportunities

•A   whole lot more fun
CLOSING THOUGHTS


• Community       building isn’t new or radical

• It’s   the next generation of our traditional practices

• It’s
     our logical next step given the needs of our community
  members, the possibility of our collective and the tools and
  resources within our reach

Community Building 101

  • 1.
    Audience for this presentation • Individuals and organizations who are taking on community building work full-time and professionally • They’re passionate about their community and transforming their systems • They want to be innovative • They feel alone in taking on the work, not sure where to start with it, and don’t have a full explanation for why their traditional role and practices aren’t working • They mostly just know they need to do something different and these ideas generally resonate with them
  • 2.
    Objectives for this presentation • Give these individuals and organizations: • A mental model for understanding the situation they’re in, what professional community building is and how it helps, and how to get started • A check list for getting started with professional community building • Examples from other professional community builders and sources of inspiration
  • 3.
    PROFESSIONAL COMMUNITY BUILDING 101 Strategicallyand authentically building innovative communities to transform society’s most wicked social problems.
  • 4.
    WHAT’S THIS REALLYABOUT? Helping you meaningfully re-engage with your community and fuel your members to work together to tackle their most entrenched social challenges.
  • 5.
    THAT’S A LOTOF ASSUMPTIONS What do you really need help with? • Do you need to re-engage with your • Have your engagement strategies fallen flat or community in a different way? Is your not created the meaningful results you participation dropping? Do you see the same hoped? people at all your meetings and activities? • Is your community struggling with entrenched • Do you have a personal relationship with the or wicked social problems? Issues that a drivers of your community’s future? Do you tweak here or there won’t fix? know what they need to make their efforts • Is your community disconnected from itself really go? Would your community benefit from • Has your community changed? Are there members working together more? new people playing that you don’t know and • Do your community members need who haven’t sought you out? resources, inspiration and opportunities to work together more?
  • 6.
    WHY How we got in this mess, and why community building will help us get out of it.
  • 7.
    WICKED PROBLEMS • Actors are disconnected • Thenuanced conversations that will unearth solutions aren’t happening • Ourcash-credit-control operation isn’t helping, and it is often making things worse
  • 8.
    WHERE THEY CAMEFROM We’re living through a moment of great transition: • The industrial society • The innovation society
  • 9.
    WHERE THEY CAMEFROM Societal shifts in multiple directions: 2-WAY MINDLESS UNI-MINDED MULTI-MINDED SHIFT OF SYSTEM SYSTEM SYSTEM PARADIGM NATURE OF ORGANIZATION ANALYTICAL APPROACH INDEPENDENT VARIABLES SYSTEMS APPROACH INTERDEPENDENT VARIABLES
  • 10.
    WHERE THEY CAMEFROM Historically... • Youwere at the top and • To solve problems and center of it all: provide value for your community you: UNI-MINDED ANALYTICAL APPROACH SYSTEM INDEPENDENT VARIABLES
  • 11.
    WHERE THEY CAMEFROM Now... • You are one of many • Tosolve problems and players: provide value for your community you must: MULTI-MINDED SYSTEM SYSTEMS APPROACH INTERDEPENDENT VARIABLES
  • 12.
    WHAT THIS MEANS We’re all experiencing it... • Disconnection • Disruption (or major need for it) • Resource gaps • Cultural shifts
  • 13.
    WHAT THIS MEANS More than ever before... • We must engage and partner with more people in our community, and connect with them (and them with each other) on a more personal, authentic and meaningful level than most of us have ever considered or event thought possible.
  • 14.
    THE GOOD NEWS Your mission is still deeply important. • The community still needs you and wants you to achieve your ultimate objectives • Everything you and the community need for this transformation to the new, is already present. It just has to be found, fostered and unlocked.
  • 15.
    THE HARD NEWS You can’t achieve your mission on your own. • No matter how effective or • You cannot achieve your strong your work or mission without working organization is, your mission closely with many many is bigger than you. other people in the community. You must be • Youalone do not own your adding new people to the mission. It belongs to the conversation all the time. community.
  • 16.
    THE HARDER NEWS Yourorganization and work is structured for the old game, and the new game has already started. • This means a complete redesign of your organization, skills and approach will have to happen at the deepest levels of operation.
  • 17.
    EXCITING NEWS In many ways, we’re returning to our roots, but with better tools, resources and practices that could allow us to achieve our missions in a bigger way than we ever have before. • More humane objectives • Faster ways of spreading and practices information and staying connected • More people to play, attend, lead and participate • Cheaperand easier tools to do the work
  • 18.
    THE BEST NEWS Youare perfectly positioned to leverage these opportunities and tools to make a great impact for your community, IF you’re willing to redesign your entire approach. • You have resources, networks
  • 19.
    THE ‘NEW’ APPROACH Community Building • Working strategically to foster the culture, create the opportunities, and build the resources that will help your community members connect with each other, have better conversations and take action on their common needs and opportunities.
  • 20.
    gP ro in G o WHAT What professional community builders do.
  • 21.
    COMMUNITY BUILDING ACTIVITIES • Aim to build relationships • Listenmost to the needs of with all players the innovators • Convene conversations and • Produce resources where facilitate connections needed • Highlight what’s working and • Support capacity building where help is needed and density of actors and activities
  • 22.
    IDEAL COMMUNITY BUILDER •Deeply passionate about the • Transparent in their community dealings, objectives and • Forward perspectives looking with a 20+ year outlook • Willingto lead and • Welcoming, inclusive relinquish control when and needed collaborative • Interested in nuanced • Thinks in systems, design + conversation and explaining effective communication context and emerging
  • 23.
    DO YOU KNOWPEOPLE LIKE THIS? • Deeply passionate about the • Transparent in their community dealings, objectives and perspectives • Forward looking with a 20+ year outlook • Willingto lead and relinquish control when • Welcoming and inclusive needed • Thinks in systems, design • Ableto convene and engage in nuanced conversation
  • 24.
  • 25.
  • 26.
  • 27.
    INDICATORS OF SUCCESS •More people reading, • New community building attending and participating teams popping up on their community activities own • More people taking • Reports of innovation being ownership and initiative by easier to accomplish within producing their own events, the community projects, programs and gathering spaces • Increase in the vibrancy of the community
  • 28.
    a r ted Ge t t i ng St t s Che ck li 1. 2. HOW 3. A process for getting started as a professional community builder with examples from the field.
  • 29.
    ed g St a rt G e t t i n k lis t Che c 1. 2. 3. STEP 1: • Identify the community you want to build and describe ‘your why.’ • You will be asked for ‘your why’ often, and you will be judged and trusted based on how deeply personal and truly passionate it is.
  • 30.
  • 31.
    ed g St a rt G e t t i n k lis t Che c 1. 2. 3. STEP 2: • Startmeeting with others in your community to understand their perspective, current work, where they need help and their ultimate mission. • Really listen, and follow up the meeting with an introduction, invitation, collaboration or encouraging word.
  • 32.
  • 33.
    ed g St a rt G e t t i n k lis t Che c 1. 2. 3. STEP 3: • Create a public informational home for your community: • Articulate the transformation your community is working through • Map the issues, needs, resources and players in that transformation • Highlightthe innovators of the community - those who will are already transforming the way the community works
  • 34.
  • 35.
    ed g St a rt G e t t i n k lis t Che c 1. 2. 3. STEP 4: • Listento the needs of the innovators. What do they need to take their projects to the next level? • Help them on an individual basis as much as you can. • Where you see common hurdles, facilitate the creation of resources, connections or better conversations to overcome them.
  • 36.
  • 37.
  • 38.
  • 39.
    THROUGH IT ALL •Keep a 20 year perspective • Look for ways to meaningfully engage everyone and be as inclusive as possible • Modelthe values of invitation, introduction, collaboration, mentorship, risk taking and cheerleading • Mediate conflicts large and small with the aim of dissolving them • Bepatient and gentle with yourself and others - this work is very hard and can sometimes move at glacial speeds
  • 40.
    WHY REVISITED Thevalue you’ll create...
  • 41.
    NEW ADDED VALUE •More people • More resources • More vibrancy • More opportunities •A whole lot more fun
  • 42.
    CLOSING THOUGHTS • Community building isn’t new or radical • It’s the next generation of our traditional practices • It’s our logical next step given the needs of our community members, the possibility of our collective and the tools and resources within our reach