specialty pharmacy
MARCH 2011
                                                                                                                                          infusion clinics
                                                                                                                                patient support services




                                                                            Confluence
Bayshore Specialty Rx Newsletter



Taking a proactive approach to diabetes education and management
                                                      Type 1 diabetes, often diagnosed
                                                   during childhood or adolescence, is not                 Bayshore Specialty Rx offers a wide




                                                                                                                                                             COMPANY OVERVIEW
                                                   preventable. People who have type 1                     range of specialty pharmacy, infusion
                                                   diabetes must manage the condition by                   and patient support services to clients
                                                   taking insulin regularly. There are many                such as government care programs,
                                                   types of insulin, and it is available in                pharmaceutical companies and other
                                                   syringes, pumps and pens.                               health care organizations. Our goal is
                                                      The vast majority of people with                     to improve patient care through an
                                                   diabetes have type 2, in which the pancreas             integrated approach to home and
                                                   doesn’t make enough insulin, or the body                community infusion services. We are
                                                                                                           a division of Bayshore HealthCare,
                                                   may not be using insulin properly. Unlike
                                                                                                           Canada's largest provider of home
                                                   type 1 diabetes, type 2 can be prevented
                                                                                                           and community health services.
                                                   or delayed through interventions such as
                                                   being physically active, maintaining a                  Specialty Pharmacy
                                                   healthy weight and choosing nutritious                  Our state-of-the art pharmacy
                                                   foods. However, the disease is on the rise              specializes in the preparation,
                                                   around the world, as the population ages                storage and delivery of infusion,
                                                                                                           injection and specialty medications
Diabetes is one of the most serious                and becomes increasingly sedentary, and
                                                                                                           used in areas such as anti-infection
health issues facing Canadians today.              obesity rates creep higher.
                                                                                                           therapy, chemotherapy and TPN
According to the Canadian Diabetes                                                                         (total parenteral nutrition). We also
Association, nine million Canadians ˗                                                                      distribute infusion equipment and
or about one in four people ˗ are already             Diabetes causes over                                 supplies and provide support
living with this disease or its precursor,                                                                 services in this area.
a condition called prediabetes (in which
                                                      40,000 deaths per year
                                                                                                           Infusion Clinics
blood sugar is elevated, but not high
                                                                                                           Our national network of over 25
enough for a diabetes diagnosis).                     People of Asian, Aboriginal, Hispanic,
                                                                                                           community care clinics offers an
Research shows that the prevalence                 African or South Asian descent are at                   alternative to the hospital setting for
of diabetes is on the rise.                        higher risk for type 2 diabetes. Other                  people who require infusion or
    There are two forms of diabetes.               risk factors include high blood pressure;               injection of specialized medications.
About 10 per cent of cases are type 1,             having an immediate family member
which is caused by the insufficient                who has diabetes; impaired glucose                      Patient Support Services
                                                                                                           We assist pharmaceutical companies
production of insulin, a hormone created           tolerance; and having high levels of
                                                                                                           and health care organizations through
in the pancreas. The body needs insulin            cholesterol or fats in the blood. The
                                                                                                           services that include specialty
to produce glucose (sugar) from foods              Canadian Diabetes Association reports                   nursing, clinical consultants, case
and control blood sugar. Without insulin,          that diabetes is a contributing factor in               management, reimbursement
sugar can build up in the blood to harmful         the deaths of about 41,500 Canadians                    services, home infusions, injection
levels, and this can contribute to serious         annually, and adults who have diabetes                  training, clinical trials support, a
health problems including heart disease,           are twice as likely to die prematurely                  clinical programs call centre, and drug
stroke, kidney disease and blindness.              than people without the disease.                        warehousing and distribution.

                                                                     (continued on back page)



                                     Bayshore Specialty Rx, 2155 Dunwin Drive, Unit 10, Mississauga, Ontario L5L 4M1



                                                                                                                                                      2093545
Diabetes education and                                                                                                 Bayshore Specialty Rx
management (continued)                                                                                                 wins contracts with
                                                                                                                       two Ontario CCACs
                                                                  partnered with a pharmaceutical company
                                                                  to provide education in diabetes                     Bayshore Specialty Rx recently won a
                                                                  management, and is planning additional               two-year contract (with renewal option)
                                                                  programs over the next few years.
                                                                                                                       to be the sole provider of infusion
                                                                     “We’re expanding our diabetic
                                                                                                                       equipment and supplies for Ontario’s
                                                                  expertise and the services we offer to
                                                                                                                       Central East Community Care Access
                                                                  clients with diabetes,” says Suzanne
                                                                                                                       Centre (CCAC), which serves a large area
                                                                  Nagy, Director of Pharmaceutical
                                                                  Services at Bayshore Specialty Rx.                   that includes Campbellford, Haliburton,
                                                                  “This year, we’re developing support                 Lindsay, Peterborough, Port Hope,
                                                                  services for DECs across the country.”               Scarborough and Whitby. Bayshore
                                                                     Bayshore also recently became a part              will provide syringes, intravenous bags,
                                                                  owner of Diabetes Express, a company                 tubing, pumps and poles.
                                                                  in Mississauga, Ont., that offers diabetic              The contract begins in April, and the
                                                                  supplies such as insulin pumps and                   company is hiring staff to accommodate
   There is also a staggering financial                           blood-sugar testing strips, online to                the growth in business.
cost to this disease. A person living with                        diabetic patients (diabetesexpress.ca).                 “We’re pleased to offer care to people
diabetes may spend up to $15,000 per                              With Bayshore’s assistance, the company              in their communities, so they don’t have
year on medication and supplies. It’s                             plans to increase client support and                 to stay at or return to the hospital,” says
estimated that in a decade, diabetes                              share its diabetes expertise through                 Janet Daglish, Bayshore’s Director of
will cost our health care system nearly                           patient education (such as workshops on              Community Partnerships.
$17 billion a year.                                               insulin pumps), explains Jean LeBlanc,
                                                                                                                          Bayshore Specialty Rx, in partnership
   Health care providers are taking                               Director of Sales and Marketing, who
                                                                                                                       with Canada Care Medical, has also
measures to educate their patients and                            founded the company in 2005. Diabetes
                                                                                                                       been awarded a contract with Ontario’s
the public about the impact of type 2                             Express has the potential to reach many
diabetes and what they can do to lower                                                                                 Central CCAC to provide 50 per cent
                                                                  people through Bayshore’s national
their risk, especially lifestyle changes such                     network of branches.                                 of infusion supplies, equipment and
as exercising more and losing weight.                                As research on the impact of diabetes             medication to clients in northern
   People who are at high risk or have                            in Canada continues, many health care                Toronto and York Region.
been diagnosed with type 2 diabetes                               professionals are taking steps to combat
can benefit from the support of Diabetes                          what is already being called an epidemic.
Education Centres (DEC), which are                                “We’re committed to helping people
                                                                                                                          Specialty Rx pharmacy
located in hospitals and community                                manage chronic disease,” says Nagy.                     has been investing in
health centres across Canada. DECs offer                          “Diabetes is a major issue in Canada,
classes on topics such as meal planning,                          and patient education is an essential
                                                                                                                          people, technology and
understanding food labels and managing                            part of effective disease management.”                  warehouse systems.
stress. Educators also cover aspects of
diabetes management, including how to                             For more information, please contact                    “We are very excited about continuing
monitor blood glucose, preventing                                 snagy@bayshore.ca                                    and expanding our services to meet the
complications and foot care.
                                                                                                                       needs of Central East CCAC and its
   Other organizations are also helping                           References:
                                                                                                                       clients, as well as being selected as a new
to raise diabetes awareness. Bayshore                             http://www.diabetes.ca
                                                                                                                       provider for Central CCAC,” says Bill
Specialty Rx has several nurses who are                           http://eatrightOntario.ca
certified diabetes educators. It has also                                                                              Perks, Director of Pharmacy for Bayshore
                                                                  http://tndms.ca
                                                                                                                       Specialty Rx. “We are well-prepared to
                                                                                                                       meet both CCACs’ needs. Over the past
                                                                                                                       several years we’ve made ongoing
                                                                                                                       investments in people, pharmacy
INFUSION CLINICS OFFER AN ALTERNATIVE                                                                                  technology and warehouse systems.”
TO HOSPITAL SETTING                                                                                                    For more information, please contact
Bayshore Specialty Rx operates over 25 infusion clinics across the country that offer a                                jdaglish@bayshore.ca or
comfortable environment and alternative to the traditional hospital setting for individuals who                        bperks@bayshore.ca
require infusion or injection of specialized medications.




PLEASE CONTACT US FOR MORE INFORMATION
For more information about any of the services mentioned in this newsletter, please contact
Bill Perks at bperks@bayshore.ca (specialty pharmacy) or Suzanne Nagy at
snagy@bayshore.ca (infusion clinics and client support services).

Confluence is published by Bayshore Specialty Rx for the information of its clients and referral sources. For more
information about this newsletter or to submit story ideas, please contact Mary Mamak at 1-800-668-9490, Ext. 339 or
mmamak@bayshore.ca.

Confluence newsletter5

  • 1.
    specialty pharmacy MARCH 2011 infusion clinics patient support services Confluence Bayshore Specialty Rx Newsletter Taking a proactive approach to diabetes education and management Type 1 diabetes, often diagnosed during childhood or adolescence, is not Bayshore Specialty Rx offers a wide COMPANY OVERVIEW preventable. People who have type 1 range of specialty pharmacy, infusion diabetes must manage the condition by and patient support services to clients taking insulin regularly. There are many such as government care programs, types of insulin, and it is available in pharmaceutical companies and other syringes, pumps and pens. health care organizations. Our goal is The vast majority of people with to improve patient care through an diabetes have type 2, in which the pancreas integrated approach to home and doesn’t make enough insulin, or the body community infusion services. We are a division of Bayshore HealthCare, may not be using insulin properly. Unlike Canada's largest provider of home type 1 diabetes, type 2 can be prevented and community health services. or delayed through interventions such as being physically active, maintaining a Specialty Pharmacy healthy weight and choosing nutritious Our state-of-the art pharmacy foods. However, the disease is on the rise specializes in the preparation, around the world, as the population ages storage and delivery of infusion, injection and specialty medications Diabetes is one of the most serious and becomes increasingly sedentary, and used in areas such as anti-infection health issues facing Canadians today. obesity rates creep higher. therapy, chemotherapy and TPN According to the Canadian Diabetes (total parenteral nutrition). We also Association, nine million Canadians ˗ distribute infusion equipment and or about one in four people ˗ are already Diabetes causes over supplies and provide support living with this disease or its precursor, services in this area. a condition called prediabetes (in which 40,000 deaths per year Infusion Clinics blood sugar is elevated, but not high Our national network of over 25 enough for a diabetes diagnosis). People of Asian, Aboriginal, Hispanic, community care clinics offers an Research shows that the prevalence African or South Asian descent are at alternative to the hospital setting for of diabetes is on the rise. higher risk for type 2 diabetes. Other people who require infusion or There are two forms of diabetes. risk factors include high blood pressure; injection of specialized medications. About 10 per cent of cases are type 1, having an immediate family member which is caused by the insufficient who has diabetes; impaired glucose Patient Support Services We assist pharmaceutical companies production of insulin, a hormone created tolerance; and having high levels of and health care organizations through in the pancreas. The body needs insulin cholesterol or fats in the blood. The services that include specialty to produce glucose (sugar) from foods Canadian Diabetes Association reports nursing, clinical consultants, case and control blood sugar. Without insulin, that diabetes is a contributing factor in management, reimbursement sugar can build up in the blood to harmful the deaths of about 41,500 Canadians services, home infusions, injection levels, and this can contribute to serious annually, and adults who have diabetes training, clinical trials support, a health problems including heart disease, are twice as likely to die prematurely clinical programs call centre, and drug stroke, kidney disease and blindness. than people without the disease. warehousing and distribution. (continued on back page) Bayshore Specialty Rx, 2155 Dunwin Drive, Unit 10, Mississauga, Ontario L5L 4M1 2093545
  • 2.
    Diabetes education and Bayshore Specialty Rx management (continued) wins contracts with two Ontario CCACs partnered with a pharmaceutical company to provide education in diabetes Bayshore Specialty Rx recently won a management, and is planning additional two-year contract (with renewal option) programs over the next few years. to be the sole provider of infusion “We’re expanding our diabetic equipment and supplies for Ontario’s expertise and the services we offer to Central East Community Care Access clients with diabetes,” says Suzanne Centre (CCAC), which serves a large area Nagy, Director of Pharmaceutical Services at Bayshore Specialty Rx. that includes Campbellford, Haliburton, “This year, we’re developing support Lindsay, Peterborough, Port Hope, services for DECs across the country.” Scarborough and Whitby. Bayshore Bayshore also recently became a part will provide syringes, intravenous bags, owner of Diabetes Express, a company tubing, pumps and poles. in Mississauga, Ont., that offers diabetic The contract begins in April, and the supplies such as insulin pumps and company is hiring staff to accommodate There is also a staggering financial blood-sugar testing strips, online to the growth in business. cost to this disease. A person living with diabetic patients (diabetesexpress.ca). “We’re pleased to offer care to people diabetes may spend up to $15,000 per With Bayshore’s assistance, the company in their communities, so they don’t have year on medication and supplies. It’s plans to increase client support and to stay at or return to the hospital,” says estimated that in a decade, diabetes share its diabetes expertise through Janet Daglish, Bayshore’s Director of will cost our health care system nearly patient education (such as workshops on Community Partnerships. $17 billion a year. insulin pumps), explains Jean LeBlanc, Bayshore Specialty Rx, in partnership Health care providers are taking Director of Sales and Marketing, who with Canada Care Medical, has also measures to educate their patients and founded the company in 2005. Diabetes been awarded a contract with Ontario’s the public about the impact of type 2 Express has the potential to reach many diabetes and what they can do to lower Central CCAC to provide 50 per cent people through Bayshore’s national their risk, especially lifestyle changes such network of branches. of infusion supplies, equipment and as exercising more and losing weight. As research on the impact of diabetes medication to clients in northern People who are at high risk or have in Canada continues, many health care Toronto and York Region. been diagnosed with type 2 diabetes professionals are taking steps to combat can benefit from the support of Diabetes what is already being called an epidemic. Education Centres (DEC), which are “We’re committed to helping people Specialty Rx pharmacy located in hospitals and community manage chronic disease,” says Nagy. has been investing in health centres across Canada. DECs offer “Diabetes is a major issue in Canada, classes on topics such as meal planning, and patient education is an essential people, technology and understanding food labels and managing part of effective disease management.” warehouse systems. stress. Educators also cover aspects of diabetes management, including how to For more information, please contact “We are very excited about continuing monitor blood glucose, preventing [email protected] and expanding our services to meet the complications and foot care. needs of Central East CCAC and its Other organizations are also helping References: clients, as well as being selected as a new to raise diabetes awareness. Bayshore http://www.diabetes.ca provider for Central CCAC,” says Bill Specialty Rx has several nurses who are http://eatrightOntario.ca certified diabetes educators. It has also Perks, Director of Pharmacy for Bayshore http://tndms.ca Specialty Rx. “We are well-prepared to meet both CCACs’ needs. Over the past several years we’ve made ongoing investments in people, pharmacy INFUSION CLINICS OFFER AN ALTERNATIVE technology and warehouse systems.” TO HOSPITAL SETTING For more information, please contact Bayshore Specialty Rx operates over 25 infusion clinics across the country that offer a [email protected] or comfortable environment and alternative to the traditional hospital setting for individuals who [email protected] require infusion or injection of specialized medications. PLEASE CONTACT US FOR MORE INFORMATION For more information about any of the services mentioned in this newsletter, please contact Bill Perks at [email protected] (specialty pharmacy) or Suzanne Nagy at [email protected] (infusion clinics and client support services). Confluence is published by Bayshore Specialty Rx for the information of its clients and referral sources. For more information about this newsletter or to submit story ideas, please contact Mary Mamak at 1-800-668-9490, Ext. 339 or [email protected].