![SPONSORED BY
26
CONTENT CREATION & DISTRIBUTION
Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute
Which content marketing tactics does
your organization use?
Base = UK content marketers. Aided list; multiple responses permitted.
Fewer than 35% of UK
marketers said they use the
following tactics: Interactive
Tools (28%), Research Reports
(22%), Print Magazines (18%),
Digital Magazines (16%), Books
(14%), Podcasts (14%), Print
Newsletters (13%), Video
[live-streaming media] (11%),
Separate Content Hubs (9%),
Mobile Apps (8%), Virtual
Conferences (7%), and Other
(7%).
UK Content Marketing Tactic Usage
93%
Ebooks/White Papers
Online Presentations
Webinars/Webcasts
Video (pre-produced)
Illustrations/Photos
Infographics
In-Person Events
Email Newsletters
Blogs
Social Media Content 80%
78%
55%
54%
43%
39%
37%
64%
55%
Average
Number
Used:
8](https://image.slidesharecdn.com/2017ukresearchproof-161130001400/75/Content-Marketing-in-the-UK-2017-Budgets-Benchmarks-and-Trends-26-2048.jpg)
![SPONSORED BY
27
CONTENT CREATION & DISTRIBUTION
Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute
Which content marketing tactics that your
organization uses will be most critical to its overall
content marketing success in 2017?
Base = UK content marketers who use the tactics shown;
multiple responses permitted.
Tactics Used That UK Marketers Say Will be
Most Critical to Content Marketing Success in 2017
74%
Video (pre-produced)
In-Person Events
Ebooks/White Papers
Email Newsletters
Blogs
Social Media Content
50%
46%
36%
30%
28%
Fewer than 25% of UK marketers
whose organizations use the
following tactics said the tactic will be
critical to overall content marketing
success in 2017: Infographics (20%),
Webinars/Webcasts (18%), Online
Presentations (11%), and Illustrations/
Photos (9%). Percentages of those
who rated the following tactics critical
are not shown due to low number
who reported use: Interactive Tools,
Research Reports, Print Magazines,
Digital Magazines, Books, Podcasts,
Print Newsletters, Video [live-streaming
media], Separate Content Hubs, Mobile
Apps, Virtual Conferences, and Other.](https://image.slidesharecdn.com/2017ukresearchproof-161130001400/75/Content-Marketing-in-the-UK-2017-Budgets-Benchmarks-and-Trends-27-2048.jpg)
Uploaded byContent Marketing Institute
Content Marketing in the UK 2017: Budgets, Benchmarks and Trends
The document presents findings from the 2017 content marketing survey in the UK, highlighting the differences in content marketing usage based on organizational commitment levels. Key metrics indicate that organizations with higher commitment levels demonstrate clearer strategies, improved effectiveness, and greater prioritization of content quality over quantity. The report also emphasizes trends in content creation, distribution, and budget allocation among UK marketers.
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Content Marketing in the UK 2017: Budgets, Benchmarks and Trends
- 1.
- 2. Welcome How UK MarketersDiffer Based on Organization’s Commitment Level to Content Marketing Section 1: Usage & Team Organization Section 2: Clarity, Commitment & Overall Success Section 3: Content Marketing Strategy Section 4: Content Creation & Distribution Section 5: Goals & Metrics Section 6: Budgets & Spending Methodology/Demographics About TABLE OF CONTENTS 3 4 5 10 17 22 39 42 43 33 2 SPONSORED BY
- 3. WELCOME Greetings Marketers, Thank youfor your interest in Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends. The annual content marketing survey, from which the results of this report were generated, revealed many new insights this year. We asked more questions about content marketing strategy, factors that influence content marketing success, marketers’ attitudes about content creation and content marketing in general, and much more. We also asked respondents about their commitment level to content marketing. To see the types of content marketing activities that those who are more committed are prioritizing, see the chart on page 4. I’d like to thank the sponsor of this report, UK B2B content agency, Tomorrow People. We hope you enjoy the report and wish you the best on your continued content marketing journey. Yours in content, Joe Joe Pulizzi Founder Content Marketing Institute 3 SPONSORED BY
- 4. SPONSORED BY 4 COMPARISON CHART HowUK Marketers Differ Based on Organization’s Commitment Level to Content Marketing Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Top 2 - Commitment All UK Respondents Organization is clear on what an effective or successful content marketing program looks like 63% 46% Has a documented content marketing strategy 54% 40% Content marketing strategy is extremely/very effective 50% 40% Percentage of total marketing budget allocated to content marketing (average) 42% 36% Agrees that organization values creativity and craft in content creation and production 93% 72% Always/frequently prioritizes delivering content quality over content quantity 82% 71% Always/frequently focuses on creating content for their audience vs. their brand 73% 65% Agrees that leadership team gives ample time to produce content marketing results 69% 54% Always/frequently delivers content consistently 68% 55% Chart term definitions: Top 2 – Commitment are marketers who said their organizations are extremely or very committed to content marketing.
- 5. 5 USAGE&TEAM ORGANIZATION 87% 74% 47%OfUK marketers surveyed use content marketing Have small content marketing teams serving the entire organization Have experienced management changes that have had a positive impact on the organization’s content marketing USAGE&TEAM ORGANIZATION UK CONTENT MARKETING SPONSORED BY
- 6. SPONSORED BY 6 USAGE &TEAM ORGANIZATION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Does your organization use content marketing? Content marketing is defined as “a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience — and, ultimately, to drive action.” Note: Of the 13% of nonusers, 73% say they plan to launch a content marketing effort within 12 months; 18% had no immediate plans to begin using content marketing; and 9% had used content marketing in the past, but stopped. Base = UK marketers. 87% Yes 13% No Percentage of UK Marketers Using Content Marketing
- 7. SPONSORED BY 7 USAGE &TEAM ORGANIZATION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute How would you describe your organization’s content marketing maturity level? HowUKMarketersAssessTheirOrganization’s ContentMarketingMaturityLevel SOPHISTICATED MATURE ADOLESCENT YOUNG FIRST STEPS 5% 17% 31% 32% 15%Providing accurate measurement to the business, scaling across the organization Finding success, yet challenged with integration across the organization Have developed a business case, seeing early success, becoming more sophisticated with measurement and scaling Growing pains, challenged with creating a cohesive strategy and a measurement plan Doing some aspects of content, but have not yet begun to make content marketing a process Base = UK content marketers; aided list.
- 8. SPONSORED BY 8 USAGE &TEAM ORGANIZATION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute How is content marketing structured within your organization? UK Content Marketing Organizational Structure Centralized content marketing group that works with multiple brands/product lines throughout the organization Each brand (product line/property) has its own content marketing team Both: A centralized group as well as individual teams throughout the organization Small (or one-person) marketing/ content marketing team serves the entire organization Other 12% 5% 7% 74% 2% Base = UK content marketers; aided list.
- 9. SPONSORED BY 9 USAGE &TEAM ORGANIZATION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Has your organization undergone any management and/or structural changes over the last 12 months that have impacted your content marketing approach? Base = UK content marketers; aided list. 46% 7%47% UK Management Changes Impacting Content Marketing Yes, had a positive impact Yes, had a negative impact No changes
- 10. 10 CLARITY,COMMITMENT &OVERALLSUCCESS 61% 25% 60%Areextremely or very committed to content marketing Are extremely or very successful with their overall approach to content marketing Are much more or somewhat more successful with content marketing than they were one year ago UK CONTENT MARKETING SPONSORED BY
- 11. SPONSORED BY 11 CLARITY, COMMITMENT& OVERALL SUCCESS Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute In your organization, is it clear what an effective or successful content marketing program looks like? 16% 38% 46% Percentage of UK Marketers Whose Organizations Have Clarity on Content Marketing Success Yes No Unsure Base = UK content marketers; aided list.
- 12. SPONSORED BY 12 CLARITY, COMMITMENT& OVERALL SUCCESS Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute How would you describe your organization’s commitment level to content marketing? 32% 1% 32% 29% UK Organizations’ Commitment to Content Marketing Extremely Committed Very Committed Somewhat Committed Not Very Committed Not At All Committed 6% Base = UK content marketers; aided list.
- 13. SPONSORED BY 13 Content Marketingin the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute CLARITY, COMMITMENT & OVERALL SUCCESS How would you characterize the success of your organization’s current overall content marketing approach? 42% 26% 7% 21% 4% How UK Marketers Rate the Success of Their Organization’s Overall Content Marketing Approach Extremely Successful Very Successful Moderately Successful Minimally Successful Not At All Successful Base = UK content marketers; aided list. Note: The survey defined success as achieving your organization’s desired/ targeted results.
- 14. SPONSORED BY 14 Content Marketingin the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute CLARITY, COMMITMENT & OVERALL SUCCESS How does the success of your organization’s current overall content marketing approach compare with one year ago? How UK Marketers Rate Their Organization’s Content Marketing Approach Compared With One Year Ago 18% 42% 22% 4% 1% 12% Much More Successful Somewhat More Successful About the Same as One Year Ago Somewhat Less Successful Much Less Successful Does Not Apply (program is less than one year old) Base = UK content marketers; aided list.
- 15. SPONSORED BY 15 Content Marketingin the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute CLARITY, COMMITMENT & OVERALL SUCCESS To what factors do you attribute your organization’s increase in overall success with content marketing? Base=UKcontentmarketerswhosaidtheirorganizations’contentmarketingismuch/somewhat moresuccessfulthanoneyearago.Aidedlist;multipleresponsespermitted. Other reasons cited: We Have Given Our Efforts Time to Bear Fruit and Are Now Getting Results (26%), More Budget for Content Marketing (24%), Content Marketing Technologies/ Tools (17%), Content Marketing Training/Education (15%), Changes in Our Target Audience(s) (13%), Assistance of Outside Expertise (9%), and Other (2%). Factors Contributing to UK Marketers’ Increased Success Over the Last Year 85% 72% 57% 52% Content Creation (higher quality, more efficient) Strategy (development or adjustment) Content Marketing Has Become a Greater Priority Spending More Time on Content Marketing Content Distribution (better targeting, identification of what works) Management/HR (organizational changes, staffing, new content marketing roles) Content Measurement (growing in ability to show results) 52% 46% 41% Note: Due to the low number of UK marketers who said their organization’s overall content marketing success is about the same, somewhat, or much less successful compared with one year ago, this report does not include charts for factors contributing to stagnant or decreased success over the last year.
- 16. SPONSORED BY 16 OPINIONS ABOUTCONTENT MARKETING Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Indicate your level of agreement with the following statements concerning content marketing in your organization. UK Marketers’ Opinions About Content Marketing 88% 9% 3% 76% 13% 11% 75% 12% 13% 74% 9% 17% 72% 12% 16% 72% 16% 12% 65% 18% 17% 54% 26% 20% Content marketing is an important component of our organization’s marketing program Our organization is focused on providing an overall exceptional experience for our audience Our organization is focused more on building long-term relationships than on getting quick (campaign-like) results from our content marketing Our organization values creativity and craft in content creation and production Our organization is focused on building audiences (building one or more subscriber bases) Our organization has realistic expectations about what content marketing can achieve We are able to respond quickly when necessary to adjust our content marketing strategy Our leadership team gives us ample time to produce content marketing results ■ Agree ■ Neither Agree Nor Disagree ■ Disagree Base = UK content marketers; aided list.
- 17. 17 CONTENTMARKETING STRATEGY 40%Have a documented content marketing strategy 79%40%Say their strategy includes a plan to operate content marketing as an ongoing business process, not simply a campaign Say their strategy is extremely or very effective at helping their organization achieve its current content marketing goals UK CONTENT MARKETING SPONSORED BY
- 18. SPONSORED BY 18 CONTENT MARKETINGSTRATEGY Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Does your organization have a content marketing strategy? 30% 5% 40% 25% Percentage of UK Marketers Who Have a Content Marketing Strategy Yes, and it is documented No, with no plans to have one within 12 months Yes, but it is not documented No, but plan to have one within 12 months Base = UK content marketers; aided list.
- 19. SPONSORED BY 19 CONTENT MARKETINGSTRATEGY Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Which of the following elements are included in your content marketing strategy? Base = UK content marketers who have a content marketing strategy. Aided list; multiple responses permitted. Elements UK Marketers Include in Their Content Marketing Strategy 79% A plan to operate content marketing as an ongoing business process, not simply a campaign Content mission and a differentiated story/value to deliver Deep understanding of audience personas A process to align with other sales/ marketing/loyalty initiatives Well-defined business goals for content A measurement plan to provide both insight and progress toward the business goals The ability to scale over time (i.e., to grow along with your organization) Other elements Unsure 72% 66% 57% 51% 49% 38% 13% 4%
- 20. SPONSORED BY 20 CONTENT MARKETINGSTRATEGY Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute How effective is your content marketing strategy at helping your organization achieve its current content marketing goals? Base = UK content marketers who have a content marketing strategy; aided list. 41% 17% 2% 34% 6% How UK Marketers Rate the Effectiveness of Their Content Marketing Strategy Extremely Effective Very Effective Moderately Effective Minimally Effective Not At All Effective
- 21. SPONSORED BY 21 CONTENT MARKETINGSTRATEGY Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute How effective is your content marketing strategy compared with one year ago? Base = UK content marketers who have a content marketing strategy; aided list. How UK Marketers Rate the Effectiveness of Their Content Marketing Strategy Compared With One Year Ago 24% 42% 21% 0% 0% 13% Much More Effective Somewhat More Effective About the Same as One Year Ago Somewhat Less Effective Much Less Effective Does Not Apply (content marketing strategy is less than one year old)
- 22. 22 CONTENTCREATION &DISTRIBUTION 71% 65% 62%Always/frequently focuson creating content for their audience versus their brand Always/frequently prioritize delivering content quality over quantity Always/frequently consider how their content impacts the overall experience a person has with their organization UK CONTENT MARKETING SPONSORED BY
- 23. SPONSORED BY 23 CONTENT CREATION& DISTRIBUTION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Which content marketing tools does your organization currently use? Base = UK content marketers. Aided list; multiple responses permitted. Fewer than 40% of UK marketers said they use the following tools: Marketing Automation Software (38%), Measurement KPIs/ Dashboard (37%), Social Media Guidelines (36%), Media Plan/Paid Advertising Calendar (25%), Editorial Mission Statement (20%), Content Collaboration/ Workflow Software (13%), Content Distribution Software (12%), Content Planning/ Creation Software (5%), Digital Asset Management (DAM) System/File Storage (5%), and Other (8%). UK Marketers’ Content Marketing Tool Usage 84% Brand Style/Tone of Voice Guidelines Social Media Calendar Buyer Personas Content Management System Editorial Calendar Dedicated Email Platform Analytics Tools 72% 57% 54% 55% 50% 49% :
- 24. SPONSORED BY 24 Content Marketingin the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute CONTENT CREATION & DISTRIBUTION Which techniques does your organization use to gain knowledge about its target audience(s), so you can create the right messages? Base = UK content marketers. Aided list; multiple responses permitted. Fewer than 35% of UK marketers said they use the following techniques: Quantitative Primary Research (32%), A/B Testing (28%), Database Analysis (28%), Qualitative Primary Research (28%), Auditing Existing Buyer Data (26%), Usability Testing (14%), Expert Advisory Boards (12%), and Other (3%). Techniques UK Marketers Use to Learn About Target Audience(s) for Purposes of Creating the Right Messages 61% Customer Feedback/Panels Competitive Analysis Social Listening Secondary Data Analysis/ Internet Searches Employee Feedback Keyword Research Website Analysis 58% 54% 43% 41% 39% 38%
- 25. SPONSORED BY 25 CONTENT CREATION& DISTRIBUTION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Compared with 2016, do you expect your organization to produce more, the same amount, or less original content in 2017? 17% 1% 3% 79% Expected Change in UK Content Creation (2016 vs. 2017) More Same Amount Less Unsure Base = UK content marketers; aided list.
- 26. SPONSORED BY 26 CONTENT CREATION& DISTRIBUTION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Which content marketing tactics does your organization use? Base = UK content marketers. Aided list; multiple responses permitted. Fewer than 35% of UK marketers said they use the following tactics: Interactive Tools (28%), Research Reports (22%), Print Magazines (18%), Digital Magazines (16%), Books (14%), Podcasts (14%), Print Newsletters (13%), Video [live-streaming media] (11%), Separate Content Hubs (9%), Mobile Apps (8%), Virtual Conferences (7%), and Other (7%). UK Content Marketing Tactic Usage 93% Ebooks/White Papers Online Presentations Webinars/Webcasts Video (pre-produced) Illustrations/Photos Infographics In-Person Events Email Newsletters Blogs Social Media Content 80% 78% 55% 54% 43% 39% 37% 64% 55% Average Number Used: 8
- 27. SPONSORED BY 27 CONTENT CREATION& DISTRIBUTION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Which content marketing tactics that your organization uses will be most critical to its overall content marketing success in 2017? Base = UK content marketers who use the tactics shown; multiple responses permitted. Tactics Used That UK Marketers Say Will be Most Critical to Content Marketing Success in 2017 74% Video (pre-produced) In-Person Events Ebooks/White Papers Email Newsletters Blogs Social Media Content 50% 46% 36% 30% 28% Fewer than 25% of UK marketers whose organizations use the following tactics said the tactic will be critical to overall content marketing success in 2017: Infographics (20%), Webinars/Webcasts (18%), Online Presentations (11%), and Illustrations/ Photos (9%). Percentages of those who rated the following tactics critical are not shown due to low number who reported use: Interactive Tools, Research Reports, Print Magazines, Digital Magazines, Books, Podcasts, Print Newsletters, Video [live-streaming media], Separate Content Hubs, Mobile Apps, Virtual Conferences, and Other.
- 28. SPONSORED BY 28 CONTENT CREATION& DISTRIBUTION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute How often do you take the following concepts into account while creating content for your organization? How Often UK Marketers Consider Various Concepts While Creating Content 71% 24% 5% 65% 20% 15% 60% 25% 15% 59% 29% 12% 55% 25% 20% Prioritize delivering content quality over content quantity Consider how our content impacts the overall experience a person has with our organization 62% 25% 13% Differentiate our content from our competition’s Focus on creating content for our audience versus our brand Deliver content consistently 53% 32% 15% Craft content based on specific points of the buyer’s journey Prioritize providing the right content to the right person at the right time ■ Always/Frequently ■ Sometimes ■ Rarely/Never Base = UK content marketers; aided list.
- 29. SPONSORED BY 29 CONTENT CREATION& DISTRIBUTION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Which channels does your organization use to distribute content? Base = UK content marketers. Aided list; multiple responses permitted. Fewer than 40% of UK marketers said they use the following channels: Google+ (38%), SlideShare (34%), Print (24%), Instagram (20%), Pinterest (13%), Medium (12%), Tumblr (5%), iTunes (4%), Snapchat (3%), and Other (18%). Channels UK Marketers Use to Distribute Content 88% YouTube Facebook Twitter LinkedIn Email 84% 82% 54% 68% Average Number Used: 6
- 30. SPONSORED BY 30 CONTENT CREATION& DISTRIBUTION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute How important is each channel your organization uses to its overall content marketing success? Base = UK content marketers who use the channels shown; multiple responses permitted. Note: Percentages comprise marketers who rated each channel a 4 or 5 on a 5-point scale where 5 = Extremely Important and 1 = Not At All Important. Importance ratings for Google+, SlideShare, Print, Instagram, Pinterest, Medium, Tumblr, iTunes, and Snapchat are not shown due to low number of respondents who reported use. Channels UK Marketers Use to Distribute Content Rated by Importance to Overall Content Marketing Success Facebook YouTube Twitter LinkedIn Email 94% 54% 52% 29% 75%
- 31. SPONSORED BY 31 CONTENT CREATION& DISTRIBUTION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Which paid methods of content promotion does your organization use in its content marketing efforts? Base = UK content marketers. Aided list; multiple responses permitted. 24% Content Discovery Tools 21%Do Not Use Paid Methods UK Marketers Use to Promote Content 76%Social Promotion Print or Other Offline Promotion 57% Traditional Online Banner Ads 33% Native Advertising 25% Search Engine Marketing 50% Average Number Used: 3
- 32. SPONSORED BY 32 CONTENT CREATION& DISTRIBUTION Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute How effective are the paid methods of content promotion that your organization uses? Base = UK content marketers who use the paid methods shown; multiple responses permitted. Paid Methods UK Marketers Use to Promote Content Rated by Effectiveness Print or Other Offline Promotion Social Promotion Search Engine Marketing 53% 51% 34% Note: Percentages comprise marketers who rated each paid method a 4 or 5 on a 5-point scale where 5 = Extremely Effective and 1 = Not At All Effective. The survey defined effectiveness as accomplishing your content marketing objectives. Effectiveness ratings for Traditional Online Banner Ads, Content Discovery Tools, and Native Advertising are not shown due to low number of respondents who reported use.
- 33. 33 GOALS&METRICS 82% 70% 65%Willfocus on lead generation as a content marketing goal over the next 12 months Use website traffic to measure how well their content marketing is producing results Can demonstrate how content marketing has increased their number of leads UK CONTENT MARKETING SPONSORED BY
- 34. SPONSORED BY 34 GOALS &METRICS Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Which content marketing goals will your organization focus on over the next 12 months? Base: UK content marketers. Aided list; multiple responses permitted. Organizational Goals for UK Content Marketing for Next 12 Months Customer Retention/Loyalty Building Our Audience via Subscription Growth Lead Generation Lead Nurturing Sales Brand Awareness Engagement 82% 79% 72% 58% 55% 54% 50% Fewer than 50% of UK marketers cited the following goals: Customer Evangelism/Creating Brand Advocates (47%), Upsell/Cross-sell (37%), Cost Savings (13%), and Other (4%).
- 35. SPONSORED BY 35 GOALS &METRICS Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Which metrics does your organization use to determine how well its content marketing is producing results? Base = UK content marketers; aided list; multiple responses permitted. UK Content Marketing Metrics Usage Sales Lead Quantity Inbound Links Higher Conversion Rates Time Spent on Website Website Traffic Sales Lead Quality Sales Social Media Sharing SEO Ranking 70% 63% 63% 60% 57% 51% 50% 44% 43% Fewer than 40% of UK marketers said they use the following metrics: Subscriber/ Community Growth (39%), Qualitative Feedback from Customers (39%), Data Capture (33%), Purchase Intent (20%), Customer Renewal Rates (14%), Brand Lift (10%), and Other (1%). 8% said they do not use metrics.
- 36. SPONSORED BY 36 GOALS &METRICS Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Which metrics that your organization uses provide truly measurable results of your content marketing efforts? Base = UK content marketers who use the metrics shown. Aided list; multiple responses permitted. Metrics Used That UK Marketers Say Provide Truly Measurable Results of Content Marketing Efforts SEO Ranking Social Media Sharing Sales Lead Quantity Inbound Links Sales Higher Conversion Rates Sales Lead Quality Website Traffic 50% 43% 34% 30% 29% 27% 24% 23% 19% Time Spent on Website Note: Percentages of those who said the following metrics provide truly measurable results are not shown due to low number who reported use: Subscriber/Community Growth, Qualitative Feedback from Customers, Data Capture, Purchase Intent, Customer Renewal Rates, Brand Lift, and Other. 9% said none of the metrics they use provide truly measurable results.
- 37. SPONSORED BY 37 GOALS &METRICS Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute At which phases of the buyer’s journey does your organization measure content marketing ROI? Base = UK content marketers. Aided list; multiple responses permitted. Phases of Buyer’s Journey Where UK Marketers Measure Content Marketing ROI Top-of-funnel • Lead generation • Building an audience Mid-funnel • Developing relationships with qualified leads and existing customers Bottom-of-funnel • Conversions • Sales Post-sales • Retention • Upsell/Cross-Sell • Loyalty • Evangelism Do not measure content marketing ROI 42% 32% 42% 16% 36%
- 38. SPONSORED BY 38 GOALS &METRICS Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Indicate your level of agreement with each statement concerning the content marketing metrics used in your organization. Base = UK content marketers who use metrics to determine content marketing results; aided list. UK Marketers’ Metrics Agreement Statements 54% 26% 20% 31% 35% 34% I/my team can demonstrate how content marketing has… 61% 23% 16% Increased audience engagement Increased our organization’s sales 65% 22% 13% Increased our number of leads Decreased our cost of customer acquisition ■ Agree ■ Neither Agree Nor Disagree ■ Disagree
- 39. 39 BUDGETS&SPENDING 36% 53% 41%Isthe average proportion of total marketing budget that is spent on content marketing Plan to increase their content marketing spending over the next 12 months Plan to keep their content marketing spending around the same level over the next 12 months UK CONTENT MARKETING SPONSORED BY
- 40. SPONSORED BY 40 BUDGETS &SPENDING Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute Approximately what percentage of your organization’s total marketing budget (not including staff) is spent on content marketing? Base = UK content marketers; aided list. Percentage of Total Marketing Budget Spent on UK Content Marketing 0% 16% 11% 14% 14% 22% 4% 100% 75-99% 50-74% 25-49% 10-24% 1-9% 0% Unsure 18% Average: 36%
- 41. SPONSORED BY 41 BUDGETS &SPENDING Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute How do you expect your organization’s content marketing budget to change in the next 12 months? Base = UK content marketers; aided list. 41% 0% 6% 53% UK Content Marketing Spending (Over Next 12 Months) Increase Remain the Same Decrease Unsure
- 42. SPONSORED BY 42 METHODOLOGY/DEMOGRAPHICS ContentMarketingintheUK2017:Benchmarks,Budgets,andTrends wasproduced by Content Marketing Institute and sponsored by Tomorrow People. The seventh annual content marketing survey, from which the results of this report were generated, was mailed electronically to a sample of marketers using lists from Content Marketing Institute, MarketingProfs, The Association for Data-driven Marketing & Advertising (ADMA), and WTWH Media. A total of 2,562 recipients from around the globe—representing a full range of industries, functional areas, and company sizes—completed the survey during July and August 2016. This report presents the findings from the 87 respondents who indicated their companies are for-profit organizations in the UK (80% B2B; 9% B2C; and 11% both B2B+B2C). Content Marketing in the UK 2017: Benchmarks, Budgets, and Trends: Content Marketing Institute UK Industry Classification 25% 20% 11% 8% 5% 5% 3% 3% 20% Insurance■ Other■ Other■ Publishing/Media■ ■ Technology/IT/Software/ Hardware Engineering/Construction/ Architecture ■Agency (Advertising, Digital, Content Marketing, PR, Marcom) ■ Manufacturing■ Consulting■ Accounting/Banking/ Financial Institutions ■ Size of UK Company (by Employees) UK Job Title/ Function 40% 31% 15% 14% ■ Small (10-99 Employees) ■ Micro(Fewerthan10Employees) ■ Midsize (100-999 Employees) ■ Large (1,000+ Employees) 39% 25% 14% 8% 4% 10% Marketing - Staff/Support/ Administration ■■ Marketing/Advertising/ Communications/PR Management Corporate Management (Owner/President, CEO, CMO) ■ Content Creation/ Management ■ ■ Sales and Business Management
- 43. SPONSORED BY 43 ABOUT Thanks toall the survey respondents and survey distribution partners who made this study possible. About Content Marketing Institute (CMI) Content Marketing Institute is the leading global content marketing education and training organization, teaching enterprise brands how to attract and retain customers through compelling, multichannel storytelling. CMI’s Content Marketing World event, the largest content marketing-focused event, is held every September in Cleveland, Ohio, USA, and the Intelligent Content Conference event is held every spring. CMI publishes the bi-monthly magazine Chief Content Officer, and provides strategic consulting and content marketing research for some of the best-known brands in the world. Watch this video to learn more about CMI, a UBM company. To view all research and to subscribe to our emails, visit www.contentmarketinginstitute.com. About Tomorrow People Tomorrow People is an award-winning specialist B2B content agency based in Birmingham, UK. They use modern marketing techniques to redefine B2B brand experiences for some of the world’s best-known companies. They do this by creating compelling content for everyone from tech start-ups right through to established financial service providers. Founded by two partners in 2000, Tomorrow People employs over 30 people across editorial, web development, account management, design, and digital marketing teams, and works closely with a pool of sector expert copywriters and videographers. Tomorrow People are pioneers of the inbound marketing approach, using highly relevant, targeted content to drive leads through a nurturing process and convert them into customers.