Content Strategy: Itโ€™s not all Greek.
Remember the interactive olden days?
Remember the interactive olden days?
Remember the interactive olden days?
Remember the interactive olden days?
Remember the interactive olden days?
And what we were designing?
And what we were designing?
And what we were designing?
And what we were designing?
And what we were designing?
Soon, we realized something: People can read. And they want to read all the time, especially online.
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We must meet this demand for information with great content strategy, or we may as well set up shop in Second Life.
And Nobodyโ€™s In Second Life. (apologies to any Second Lifers)
Content Strategy: Organizing and planning communication to meet specific objectives.  Brand and business objectives User desires and needs Sales and marketing objectives Technology and other objectives
Content Strategy is a differentiator. But not for long.  Just like that โ€œfadโ€ usability, CS is not an added value โ€“ itโ€™s a requirement.
Content Strategy is absolutely essential for: Interface planning Social media plans Blogging plans Ongoing website management
Content Delay Syndrome: When you push copywriting, imagery and video to the very end of a project as executables rather than strategically planned interface elements.
Content Delay Syndrome:
Website Bolt-On Syndrome: When websites are hastily developed before thoughtful planning can occur, rendering future content and functionality homeless.  Also happens when websites are developed from the โ€œbottom up.โ€
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The effects of CDS and WBOS:
The effects of CDS and WBOS:
Cure for a variety of web ills! Your content strategy should include, at the least: Specific content identified to address business, user and development needs Meta data/SEO keywords Content channel distribution Ongoing editorial plan
CS is also good for your: Client Project team Brand Marketers End users Sanity
What a CS looks like
What a CS looks like
What a CS looks like
What a CS looks like
What a CS looks like in action
What a CS looks like in action
Results: Increased engagement Better experience Increased traffic (possibly due to change.gov)
Results: Increased engagement Better experience Increased traffic (possibly due to change.gov)
To sum it up: Great user experiences take careful cross-functional planning โ€“ donโ€™t let half-assed content tear down the rest of your project.  Make great content a priority, and youโ€™ll create something that actually matters.
Discussion
Thank You. Gretchen Thomas [email_address] http://www.linkedin.com/in/gretchenthomas414

Content Strategy: It's Not All Greek

Editor's Notes

  • #14ย In fact, theyโ€™re doing it with alarming rate, almost everywhere they are. Reading, watching videos, and looking at imagery.
  • #15ย In fact, theyโ€™re doing it with alarming rate, almost everywhere they are. Reading, watching videos, and looking at imagery.
  • #16ย In fact, theyโ€™re doing it with alarming rate, almost everywhere they are. Reading, watching videos, and looking at imagery.
  • #17ย In fact, theyโ€™re doing it with alarming rate, almost everywhere they are. Reading, watching videos, and looking at imagery.
  • #18ย In fact, theyโ€™re doing it with alarming rate, almost everywhere they are. Reading, watching videos, and looking at imagery.
  • #22ย Smart companies are already doing it, and the rest are catching on quickly. Users are already expecting valuable and fresh content.
  • #23ย - interface planning provides a permanent home for strategic content.
  • #24ย Shoehorning content into a website this way often undoes all the careful thought and planning that went into the rest of the project. Real, thought-out and meaningful content on a site creates a good user experience. Itโ€™s best when itโ€™s concise, purposeful and directed toward a specific audience. And that takes planning. From Pepi Ronaldsโ€™ A List Apart article.
  • #25ย CDS results in web content clown cars. Only not as fun.
  • #26ย Bolt on syndrome is certainly not just a problem for content strategists, but for anyone involved in the planning process. Insisting on a sound content strategy upfront can mitigate some bolt on problems.
  • #27ย Heidi Montag is a great example of bolt-on content going wrong.
  • #28ย This site has clearly repurposed brochure copy, not a bad visual design. This window blinds site is built on wordpress - and as a result of the functionality restrictions, itโ€™s shoehorning in ecommerce and editorial content.
  • #29ย This site has clearly repurposed brochure copy, not a bad visual design. This window blinds site is built on wordpress - and as a result of the functionality restrictions, itโ€™s shoehorning in ecommerce and editorial content.
  • #31ย Client: help them to think through the implications of what theyโ€™re building. Helps understanding of the scope. Project team: shared understanding: why are we doing this? Brand: increases trust and positive impressions Marketers: halo effect of SEO, return visits End users: they benefit from targeted, thoughtful and fresh content. Their lives are made a little easier. Sanity
  • #32ย No one-size fits all Sitemaps - high level sitewide strategy Wireframe callouts - for interface-level strategy. Independent CS docs - for large or complex properties, editorial calendars, etc. Part of a Content distribution plan for social media
  • #33ย No one-size fits all Sitemaps - high level sitewide strategy Wireframe callouts - for interface-level strategy. Independent CS docs - for large or complex properties, editorial calendars, etc. Part of a Content distribution plan for social media
  • #34ย No one-size fits all Sitemaps - high level sitewide strategy Wireframe callouts - for interface-level strategy. Independent CS docs - for large or complex properties, editorial calendars, etc. Part of a Content distribution plan for social media
  • #35ย No one-size fits all Sitemaps - high level sitewide strategy Wireframe callouts - for interface-level strategy. Independent CS docs - for large or complex properties, editorial calendars, etc. Part of a Content distribution plan for social media
  • #36ย Change.org began as a online community that enabled people to network and organize around social causes. The purpose of the website is to have users donate money and get involved. Their site would not even be possible today without strategy and planning. On the site and thru distribution channels.
  • #37ย Change.org began as a online community that enabled people to network and organize around social causes. The purpose of the website is to have users donate money and get involved. Their site would not even be possible today without strategy and planning. On the site and thru distribution channels.
  • #38ย 1,388% increase in engagement over a year. Source: http://www.maxgladwell.com/2008/12/changeorgs-content-strategy-success/
  • #39ย 1,388% increase in engagement over a year. Source: http://www.maxgladwell.com/2008/12/changeorgs-content-strategy-success/