Creating a Breakthrough
Social Media Digital
Strategy for 2020 And
Beyond
Doyle Buehler, MBA
@doylebuehler
Social Media Marketing
Summit 2019
Isn’t it cool - It’s the greatest time
in history, as we have access to
literally billions of people around
the world.
It’s also the worst time in history,
because we have access to… literally
billions of other people around the
world.
Competition is fierce;
It’s never been easier to
get your ideas out there
with social media, but
it’s the hardest time
because there is so
much more noise out
there
HOW do you GROW With
Social?
Wasn’t Social Media Supposed to SAVE
your business – not destroy it?
Wasn’t Social Media Supposed to
make business EASIER?
LESS complicated?
What’s the
difference between
Yoda & Luke
Skywalker?
*In business for 17+ years
*Built multiple tech/ecomm startups
*Expanded around the world
*Top 40 Fastest Growing Company in
Canada & #1 Fastest in the State
*Agency work with Fortune 100 Co’s
*Run a Global Strategic Digital Consultancy
Strategy & Storytelling for
the digital age.
@doylebuehler
Ask me later on how to get a free
copy of my NEW Book on Digital
Strategy - “#Breakthrough –
Unleash Your Remarkable Brand
Value, Influence & Authority”
Start Your Transformation Journey
Breakthrough.Digital
@doylebuehler
The Early Days of Social Media?
Where are YOU now?
Where Could You Be?
Where Could You Grow?
What does 2020 hold?
Weren’t we supposed to have flying cars?
Social media is maturing
as an industry; it's simply
not what it used to be. No
longer can you just set up
a profile, page or a group
and hope that your
businesses starts to see
the "halo" effects.
It’s no longer just about your posts and likes.
It's not about the number of fans. But, I'm sure
you've already realised that.
Can’t figure out who to
blame?
What’s Your Strategy?
You're only one click away from your competitors.
Businesses without a solid digital strategy for their
social media will not be able to breakthrough the
clutter and noise of what is there and what is
coming.
It's going to be a brave, new digital world in 2020 - but only for
those businesses who take the time to create an effective
strategy that aligns their value with what their audience is
actively seeking to solve their challenges. And, a strategy that
helps your business correct itself upright under all conditions
that you encounter.
@doylebuehler
The “Missing Bullets” is
your strategy
of social media“The armor doesn’t go where the
bullet holes are. It goes where the
bullet holes aren’t: on the engines”
– Abraham Wald
We have to look
deeper… the
“answer” is not
always right in
front of us.
@doylebuehler
These are the “Glaciers”, the Trends of
change for Social Media For 2020 & Beyond
Trends don’t care if you don’t know about
them…but they continue to sculpt the
landscape.
#1We are in the age of self-
innovation & creativity.
We all want to be a Picasso,
Steven Spielberg or Lady Gaga
to create our work of art, our
masterpieces.
Your social media has to understand, support
and encourage.
#2We are in the age of behaviours - it’s beyond data and what data means.
There are no more clear lines that simply delineate “personas” or ‘avatars’;
we need to focus on the behaviours
Your social media has to understand, support
and encourage.
#3 We are in the age of Human-ness
#4 We are in the age of Reducing friction
#5 We are in the age
of zero trust
•Privacy
•Permission
•Personalization Your social media has to understand, support
and encourage.
>Influencers won’t save you - they are fading
>New fans won’t save you – not all fans are
created equal
>Posting won’t save you – there’s no real
business
>Publishing won’t save you – publishers have
died
>“Content” alone will not save you – as there is
AI and chatbots? New social
networks? New platforms? New
tools? These are all tactics –
tools in your toolbox - not
strategies.
What about?
Tom Goodwin, Tech Crunch 2015
YET…
WeWork founders did not get their startup to a $47
billion dollar company in just 9 years by constantly
posting on social.They had a purpose. A Story.They
took us on a journey.
Wework - knows the journey of their audience
Uber - knows the journey of their audience
Airbnb - knows the journey of their audience
Do you?
Yet, not everyone is even ready for
social media
Are you?
There has to be a better way…
What does it really all mean?
In the Digital Age,
journey matters now
more than ever for
GROWTH.
If you have a strategy you can tell
your true journey. You can GROW
your business with a journey.
The journey is what gives your
customer clarity & certainty about
their future.
This is your strategy. You control the
narrative, the roadmap.
It’s not a journey about how
awesome you are, along with
your amazing tech &
company
Nor how you are going to
“change the world”. They’ve
heard it all before.
Nor even about being the next “amazing”
founder
The Hero’s Journey is about
your customer, the hero of
their story.
What are we
supposed to do?
How Do We Build Your
Journey, Your Strategy, Your
Growth with Social Media?
Social media Is a Journey
Move from the single, transaction to the
transformational journey
How do we create the journey?
The keystone concept
We need a Growth
Framework; a ”Keystone”
methodology to hold all the
pieces of digital, “up”.
Social media Is a Journey
Or it simply is rubble
Roman coliseum
But what amazing
things you can do
with it.
The Growth of Your
Business Depends on
You Developing Your
Digital Genius• Being Competitive in the digital environment
• Developing New Customers Online
• Demonstrating “Digital Leadership”
• Understanding & Knowledge about what works online and what
doesn’t
Social media Is a Journey
Your Don’t Need To
Be Albert Einstein To
Be A #DigitalGenius
It’s your strategic thinking
You just need to be able
to tie all the pieces of
your digital ecosystem
together…
…properly
What’s Your Digital Genius?
Skills & Leadership in Social
Awareness&Knowledge
ofSocial
Digital Genius Zone
Clarity & Certainty –
understanding of
Social to GROW &
SCALE within business
Thought Leader or “Guru”
Zone
Good ideas, but little
knowledge to grow/scale
within business with Social
Disrupted Zone
Overwhelmed, confused,
non-competitive (analysis
paralysis
Technician Zone
Knows ‘social’ but
can’t fully implement
within business
@doylebuehler
The Journey to the “Zero Moment of Truth”
7 Hours
11 Touchpoints
4 Channels
@doylebuehler
@doylebuehler
Social media Is a Journey
ATM
• [visual of ATM]
Source: Daniel Priestley, Key Person of Influence
How Do We Tie It All Together?
The
#Breakthrough
Digital Strategy
Framework
1. Unleash your digital genius
2. Create a remarkable journey worth
remembering
3. Build a compelling strategy that
delivers your unique value
4. It’s more than social media
@doylebuehler
Think of it like 7 Buckets…
http://bit.ly/strategycanvas
Your #Breakthrough Strategy
Your ”Keystone”
Your Digital Genius
Your Growth
The Hero’s journey is about
your customer, the hero of
their story.
1) Who is your hero - what are they thinking
and feeling & doing?
2) Translate your Hero’s journey - what do they
really want - what they are telling you and not
telling you?
3) Map the social/digital journey with your
digital assets, platform, value, marketing.
4) Build a #Breakthrough strategy that creates
growth & certainty with Social Media.
How To Create & Capture
The Remarkable Journey:
Capture.
Their Brilliant
Journey
Capture.
Their Compelling Journey
Capture.
Their Human Journey
Capture.
Your SOLUTION with THEM.
Your Survival Is Not Assured.
Your Growth is never
“Automated”; it’s never ”just”
about Social Media, either.
@doylebuehler
What’s Killing
Businesses?
60% of small businesses cease operating
within the first three years of starting.
…They stop thinking strategic, long-term.
You have two main
challenges to make
sure that you’re not
going to be a
statistic:
Your Social Media Challenge
1) Develop a #BREAKTHROUGH Digital
Strategy for your Business - Creating the
Journey That will Inspire Your Ideal
Customer to Invest in a better future with
you.
2) Deliver THE Story Online consistently -
getting all the digital pieces in order so you
can grow.
Your Social Media Challenge
You’re Doing It Wrong IF…
If You Have to Tell Me How
Awesome You Are
There is no direct sales pathway or
understanding
Thinking Cute and Clever Leads to
Conversions
What’s In It For ‘Me’ WIIFM?
Expecting your audience to
automatically reach out
What’s 1 Degree off Course?
Strategy is the 1º for Growth
What are you going to use?
Journey Matters in creating your
own certainty, your own future, your
own growth for your business.
This is your Social Media strategy.
Remember - it’s a journey- it’s about your hero’s
journey - your ideal client’s journey.
We want to be Luke Skywalker, but must be like
Yoda
@doylebuehler
Create the call of adventure for your
Hero to Grow Your Business.
Tell THEIR Journey with Your
Strategy.
Digital is harder.
If you’re not prepared.
Don’t let it get in
your way.
😂 😂 😂
www.Leadership.Digital
Take the #DigitalGenius Assessment &
Get a Free Paperback Copy Of
#Breakthrough & Links to Business
Canvases
@doylebuehler
Please Reach Out &
Introduce Yourself
After The
Presentation
@doylebuehler
Unleash Your Digital Genius
@doylebuehler
Doyle Buehler
QUESTIONS?
Creating a Social Media Digital Strategy for 2020 and Beyond - what you really need to know. Social media Marketing Summit social media summit 2019 social media strategy - Doyle Buehler digital strategy
Creating a Social Media Digital Strategy for 2020 and Beyond - what you really need to know. Social media Marketing Summit social media summit 2019 social media strategy - Doyle Buehler digital strategy

Creating a Social Media Digital Strategy for 2020 and Beyond - what you really need to know. Social media Marketing Summit social media summit 2019 social media strategy - Doyle Buehler digital strategy

  • 1.
    Creating a Breakthrough SocialMedia Digital Strategy for 2020 And Beyond Doyle Buehler, MBA @doylebuehler Social Media Marketing Summit 2019
  • 2.
    Isn’t it cool- It’s the greatest time in history, as we have access to literally billions of people around the world.
  • 3.
    It’s also theworst time in history, because we have access to… literally billions of other people around the world. Competition is fierce;
  • 4.
    It’s never beeneasier to get your ideas out there with social media, but it’s the hardest time because there is so much more noise out there HOW do you GROW With Social?
  • 5.
    Wasn’t Social MediaSupposed to SAVE your business – not destroy it?
  • 6.
    Wasn’t Social MediaSupposed to make business EASIER? LESS complicated?
  • 9.
  • 10.
    *In business for17+ years *Built multiple tech/ecomm startups *Expanded around the world *Top 40 Fastest Growing Company in Canada & #1 Fastest in the State *Agency work with Fortune 100 Co’s *Run a Global Strategic Digital Consultancy Strategy & Storytelling for the digital age. @doylebuehler
  • 11.
    Ask me lateron how to get a free copy of my NEW Book on Digital Strategy - “#Breakthrough – Unleash Your Remarkable Brand Value, Influence & Authority” Start Your Transformation Journey Breakthrough.Digital @doylebuehler
  • 12.
    The Early Daysof Social Media?
  • 13.
  • 14.
    Where Could YouBe? Where Could You Grow?
  • 15.
    What does 2020hold? Weren’t we supposed to have flying cars?
  • 16.
    Social media ismaturing as an industry; it's simply not what it used to be. No longer can you just set up a profile, page or a group and hope that your businesses starts to see the "halo" effects. It’s no longer just about your posts and likes. It's not about the number of fans. But, I'm sure you've already realised that.
  • 17.
    Can’t figure outwho to blame? What’s Your Strategy?
  • 18.
    You're only oneclick away from your competitors. Businesses without a solid digital strategy for their social media will not be able to breakthrough the clutter and noise of what is there and what is coming.
  • 19.
    It's going tobe a brave, new digital world in 2020 - but only for those businesses who take the time to create an effective strategy that aligns their value with what their audience is actively seeking to solve their challenges. And, a strategy that helps your business correct itself upright under all conditions that you encounter. @doylebuehler
  • 20.
    The “Missing Bullets”is your strategy of social media“The armor doesn’t go where the bullet holes are. It goes where the bullet holes aren’t: on the engines” – Abraham Wald We have to look deeper… the “answer” is not always right in front of us. @doylebuehler
  • 21.
    These are the“Glaciers”, the Trends of change for Social Media For 2020 & Beyond Trends don’t care if you don’t know about them…but they continue to sculpt the landscape.
  • 22.
    #1We are inthe age of self- innovation & creativity. We all want to be a Picasso, Steven Spielberg or Lady Gaga to create our work of art, our masterpieces. Your social media has to understand, support and encourage.
  • 23.
    #2We are inthe age of behaviours - it’s beyond data and what data means. There are no more clear lines that simply delineate “personas” or ‘avatars’; we need to focus on the behaviours Your social media has to understand, support and encourage.
  • 24.
    #3 We arein the age of Human-ness #4 We are in the age of Reducing friction #5 We are in the age of zero trust •Privacy •Permission •Personalization Your social media has to understand, support and encourage.
  • 25.
    >Influencers won’t saveyou - they are fading >New fans won’t save you – not all fans are created equal >Posting won’t save you – there’s no real business >Publishing won’t save you – publishers have died >“Content” alone will not save you – as there is
  • 26.
    AI and chatbots?New social networks? New platforms? New tools? These are all tactics – tools in your toolbox - not strategies. What about?
  • 27.
    Tom Goodwin, TechCrunch 2015
  • 28.
    YET… WeWork founders didnot get their startup to a $47 billion dollar company in just 9 years by constantly posting on social.They had a purpose. A Story.They took us on a journey.
  • 29.
    Wework - knowsthe journey of their audience Uber - knows the journey of their audience Airbnb - knows the journey of their audience Do you?
  • 30.
    Yet, not everyoneis even ready for social media Are you?
  • 31.
    There has tobe a better way… What does it really all mean?
  • 32.
    In the DigitalAge, journey matters now more than ever for GROWTH. If you have a strategy you can tell your true journey. You can GROW your business with a journey.
  • 33.
    The journey iswhat gives your customer clarity & certainty about their future. This is your strategy. You control the narrative, the roadmap.
  • 34.
    It’s not ajourney about how awesome you are, along with your amazing tech & company Nor how you are going to “change the world”. They’ve heard it all before.
  • 35.
    Nor even aboutbeing the next “amazing” founder
  • 36.
    The Hero’s Journeyis about your customer, the hero of their story. What are we supposed to do?
  • 37.
    How Do WeBuild Your Journey, Your Strategy, Your Growth with Social Media?
  • 38.
    Social media Isa Journey Move from the single, transaction to the transformational journey How do we create the journey?
  • 39.
    The keystone concept Weneed a Growth Framework; a ”Keystone” methodology to hold all the pieces of digital, “up”. Social media Is a Journey
  • 40.
    Or it simplyis rubble
  • 41.
    Roman coliseum But whatamazing things you can do with it.
  • 42.
    The Growth ofYour Business Depends on You Developing Your Digital Genius• Being Competitive in the digital environment • Developing New Customers Online • Demonstrating “Digital Leadership” • Understanding & Knowledge about what works online and what doesn’t Social media Is a Journey
  • 43.
    Your Don’t NeedTo Be Albert Einstein To Be A #DigitalGenius It’s your strategic thinking
  • 44.
    You just needto be able to tie all the pieces of your digital ecosystem together… …properly
  • 45.
    What’s Your DigitalGenius? Skills & Leadership in Social Awareness&Knowledge ofSocial Digital Genius Zone Clarity & Certainty – understanding of Social to GROW & SCALE within business Thought Leader or “Guru” Zone Good ideas, but little knowledge to grow/scale within business with Social Disrupted Zone Overwhelmed, confused, non-competitive (analysis paralysis Technician Zone Knows ‘social’ but can’t fully implement within business
  • 47.
  • 48.
    The Journey tothe “Zero Moment of Truth” 7 Hours 11 Touchpoints 4 Channels @doylebuehler
  • 49.
  • 50.
    ATM • [visual ofATM] Source: Daniel Priestley, Key Person of Influence
  • 51.
    How Do WeTie It All Together?
  • 52.
    The #Breakthrough Digital Strategy Framework 1. Unleashyour digital genius 2. Create a remarkable journey worth remembering 3. Build a compelling strategy that delivers your unique value 4. It’s more than social media @doylebuehler
  • 53.
    Think of itlike 7 Buckets…
  • 54.
  • 55.
    Your #Breakthrough Strategy Your”Keystone” Your Digital Genius Your Growth
  • 56.
    The Hero’s journeyis about your customer, the hero of their story.
  • 57.
    1) Who isyour hero - what are they thinking and feeling & doing? 2) Translate your Hero’s journey - what do they really want - what they are telling you and not telling you? 3) Map the social/digital journey with your digital assets, platform, value, marketing. 4) Build a #Breakthrough strategy that creates growth & certainty with Social Media. How To Create & Capture The Remarkable Journey:
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
    Your Survival IsNot Assured. Your Growth is never “Automated”; it’s never ”just” about Social Media, either.
  • 63.
    @doylebuehler What’s Killing Businesses? 60% ofsmall businesses cease operating within the first three years of starting. …They stop thinking strategic, long-term.
  • 64.
    You have twomain challenges to make sure that you’re not going to be a statistic: Your Social Media Challenge
  • 65.
    1) Develop a#BREAKTHROUGH Digital Strategy for your Business - Creating the Journey That will Inspire Your Ideal Customer to Invest in a better future with you. 2) Deliver THE Story Online consistently - getting all the digital pieces in order so you can grow. Your Social Media Challenge
  • 66.
    You’re Doing ItWrong IF… If You Have to Tell Me How Awesome You Are There is no direct sales pathway or understanding Thinking Cute and Clever Leads to Conversions What’s In It For ‘Me’ WIIFM? Expecting your audience to automatically reach out
  • 67.
    What’s 1 Degreeoff Course? Strategy is the 1º for Growth
  • 68.
    What are yougoing to use?
  • 69.
    Journey Matters increating your own certainty, your own future, your own growth for your business. This is your Social Media strategy.
  • 70.
    Remember - it’sa journey- it’s about your hero’s journey - your ideal client’s journey. We want to be Luke Skywalker, but must be like Yoda @doylebuehler
  • 71.
    Create the callof adventure for your Hero to Grow Your Business. Tell THEIR Journey with Your Strategy.
  • 72.
    Digital is harder. Ifyou’re not prepared.
  • 73.
    Don’t let itget in your way. 😂 😂 😂
  • 74.
    www.Leadership.Digital Take the #DigitalGeniusAssessment & Get a Free Paperback Copy Of #Breakthrough & Links to Business Canvases
  • 75.
    @doylebuehler Please Reach Out& Introduce Yourself After The Presentation
  • 76.
  • 77.
    Unleash Your DigitalGenius @doylebuehler Doyle Buehler QUESTIONS?

Editor's Notes

  • #2 Aspirational Open Isn’t it cool - It’s the greatest time in history, as we have access to literally billions of people around the world. It’s also the worst time in history, because we have access to literally billions of other people around the world - and so does everyone else. competition is fierce, you’re 1 click away from disaster It’s never been easier to get your story out there, but it’s the hardest time because there is more out there What’s the difference between Yoda & Luke Skywalker? WHat’s a popular TV show or movie or stremaing? Who do you identofy with? THAT’s the power of storytelling
  • #3 Aspirational Open Isn’t it cool - It’s the greatest time in history, as we have access to literally billions of people around the world. It’s also the worst time in history, because we have access to literally billions of other people around the world - and so does everyone else. competition is fierce, you’re 1 click away from disaster It’s never been easier to get your story out there, but it’s the hardest time because there is more out there What’s the difference between Yoda & Luke Skywalker? WHat’s a popular TV show or movie or stremaing? Who do you identofy with? THAT’s the power of storytelling
  • #4 Aspirational Open Isn’t it cool - It’s the greatest time in history, as we have access to literally billions of people around the world. It’s also the worst time in history, because we have access to literally billions of other people around the world - and so does everyone else. competition is fierce, you’re 1 click away from disaster It’s never been easier to get your story out there, but it’s the hardest time because there is more out there What’s the difference between Yoda & Luke Skywalker? WHat’s a popular TV show or movie or stremaing? Who do you identofy with? THAT’s the power of storytelling
  • #5 Aspirational Open Isn’t it cool - It’s the greatest time in history, as we have access to literally billions of people around the world. It’s also the worst time in history, because we have access to literally billions of other people around the world - and so does everyone else. competition is fierce, you’re 1 click away from disaster It’s never been easier to get your story out there, but it’s the hardest time because there is more out there What’s the difference between Yoda & Luke Skywalker? WHat’s a popular TV show or movie or stremaing? Who do you identofy with? THAT’s the power of storytelling
  • #6 Just think about this for the moment
  • #9 What are your biggest challenges online? Please share @doylebuehler
  • #11 Me, today I’ve built multiple tech startups and international companies. Top 40 fastest... I talk with digital leaders around the worls My agency experience, finding what’s wrong
  • #12 How to start to engage with your audience to get INFLUENCE TO ACTION for people who ask great questions. This is my book. For good questions. Author: The Book on Digital Leadership for businesses – The Digital Delusion.
  • #13 I had started in the media world, and was dumbfounded. The agency spending model
  • #17 My Journey Story matter now more than ever WIIFM Don’t be the hero - be yoda WHat I’ve seen Who I am Why things aren’t working the way we think they are… marketing/websites What’s missing - the strategy A website by itself doesn’t work - most of them are just a brochure build a website and no one shows up, SEO doesn’t really work anymore, the confusion for traffic. People going to website and nothing happens - is the website a problem or is it traffic, which ads shoud I buy…? If your toolbox only has a hammer, every problem is a nail, content marketing for ‘free’ traffic...takes 6-12 months, doesn’t always work. Is it the website or is it the agency? Can’t figure out who to blame. - what’s mssing from the middle of this picture - the strategy.
  • #18 My Journey Story matter now more than ever WIIFM Don’t be the hero - be yoda WHat I’ve seen Who I am Why things aren’t working the way we think they are… marketing/websites What’s missing - the strategy A website by itself doesn’t work - most of them are just a brochure build a website and no one shows up, SEO doesn’t really work anymore, the confusion for traffic. People going to website and nothing happens - is the website a problem or is it traffic, which ads shoud I buy…? If your toolbox only has a hammer, every problem is a nail, content marketing for ‘free’ traffic...takes 6-12 months, doesn’t always work. Is it the website or is it the agency? Can’t figure out who to blame. - what’s mssing from the middle of this picture - the strategy.
  • #20 Isn’t it exciting!
  • #21 We have to look deeper… the answer is not always right in front of us. The smartest person in the room was usually Abraham Wald. The armor, said Wald, doesn’t go where the bullet holes are. It goes where the bullet holes aren’t: on the engines Wald’s insight was simply to ask: where are the missing holes? The ones that would have been all over the engine casing, if the damage had been spread equally all over the plane? Wald was pretty sure he knew. The missing bullet holes were on the missing planes. The reason planes were coming back with fewer hits to the engine is that planes that got hit in the engine weren’t coming back.
  • #28 We’ve heard that Uber doesn’t have any cars… and… Uber,  the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world’s largest accommodation provider, owns no real estate. Something interesting is happening.
  • #32 Why share There has to be a better way We were born to tell stories - & we know how to listen to them , ,but rarely how to tell them (ancient drawings on cave wall)
  • #33 My Journey Story matter now more than ever WIIFM Don’t be the hero - be yoda WHat I’ve seen Who I am Why things aren’t working the way we think they are… marketing/websites What’s missing - the strategy A website by itself doesn’t work - most of them are just a brochure build a website and no one shows up, SEO doesn’t really work anymore, the confusion for traffic. People going to website and nothing happens - is the website a problem or is it traffic, which ads shoud I buy…? If your toolbox only has a hammer, every problem is a nail, content marketing for ‘free’ traffic...takes 6-12 months, doesn’t always work. Is it the website or is it the agency? Can’t figure out who to blame. - what’s mssing from the middle of this picture - the strategy.
  • #34 Our journey What I’m going to show you What is a strategy - your customer/hero’s journey - bleak present and better future, and they have no idea how they get there.
  • #35 My key message It’s not a story about you and your amazing company 1. Who is your hero - what are they thinking and feeling  2. Writing your Hero’s journey - what do they really want - what they are telling you and not telling you 3. Mapping the digital journey
  • #36 Or about being the next amazing guru or founder
  • #37 How do you create your Social media story, your digital Strategy? Digital Genius Keystone ATM My key message It’s not a story about you and your amazing company 1. Who is your hero - what are they thinking and feeling  2. Writing your Hero’s journey - what do they really want - what they are telling you and not telling you 3. Mapping the digital journey
  • #46 On a scale of 1 to 10 – where do you stand on each axis?
  • #47 See how social fits together properly – part of your complete digital ecosystem and developing your digital genius. We can’t just focus on “social” anymore.
  • #49 You may think it is a lot, but it is a start
  • #50 First – we need to break out of some of the digital assumptions that we all make. Are you missing 67% of your market? The people that are perfect The biggest failure of online – assuming that everyone is ready and going to buy from you. How many people actually use a “Contact us page”? Source: Callun Rush
  • #51 This is the pieces of the journey
  • #53 We need to look at all of the pieces of digital – nothing exists in isolation
  • #57 My key message It’s not a story about you and your amazing company 1. Who is your hero - what are they thinking and feeling  2. Writing your Hero’s journey - what do they really want - what they are telling you and not telling you 3. Mapping the digital journey
  • #58 My key message It’s not a story about you and your amazing company 1. Who is your hero - what are they thinking and feeling  2. Writing your Hero’s journey - what do they really want - what they are telling you and not telling you 3. Mapping the digital journey
  • #59 Regroup Importance of digitalstorytelling Telling the human side A total of 250,242 entities were deregistered from the Australian Securities and Investments Commission by June 30 2018 with 86.9 per cent of failures in the past financial year businesses having fewer than 20 employees. According to the Australian Bureau of Statistics, more than 60 percent of small businesses cease operating within the first three years of starting.
  • #60 Regroup Importance of digitalstorytelling Telling the human side A total of 250,242 entities were deregistered from the Australian Securities and Investments Commission by June 30 2018 with 86.9 per cent of failures in the past financial year businesses having fewer than 20 employees. According to the Australian Bureau of Statistics, more than 60 percent of small businesses cease operating within the first three years of starting.
  • #61 Regroup Importance of digitalstorytelling Telling the human side A total of 250,242 entities were deregistered from the Australian Securities and Investments Commission by June 30 2018 with 86.9 per cent of failures in the past financial year businesses having fewer than 20 employees. According to the Australian Bureau of Statistics, more than 60 percent of small businesses cease operating within the first three years of starting.
  • #62 This is what they are really looking for – they don’t care about the tech.
  • #63 Regroup Importance of digitalstorytelling Telling the human side A total of 250,242 entities were deregistered from the Australian Securities and Investments Commission by June 30 2018 with 86.9 per cent of failures in the past financial year businesses having fewer than 20 employees. According to the Australian Bureau of Statistics, more than 60 percent of small businesses cease operating within the first three years of starting.
  • #64 Regroup Importance of digitalstorytelling Telling the human side A total of 250,242 entities were deregistered from the Australian Securities and Investments Commission by June 30 2018 with 86.9 per cent of failures in the past financial year businesses having fewer than 20 employees. According to the Australian Bureau of Statistics, more than 60 percent of small businesses cease operating within the first three years of starting.
  • #65 Challenge them But you have two main challenges to make sure that you’re not going to be a statistic: 1) Developing a Strategy for your Business - Writing the Story That will Inspire Your Ideal Customer to Invest in a better future. 2) Delivering Your Story Online - getting all the technical parts right so you can put your story out.
  • #66 Challenge them But you have two main challenges to make sure that you’re not going to be a statistic: 1) Developing a Strategy for your Business - Writing the Story That will Inspire Your Ideal Customer to Invest in a better future. 2) Delivering Your Story Online - getting all the technical parts right so you can put your story out.
  • #69 Are you going to use the right tool for the job?
  • #70 Aspirational Close It’s not about your story - it’s about your hero’s story - your ideal client story. We want to be Luke Skywalker, but must be like Yoda WIIFM Create the call to adventure for your Be the yoda Story matters in creating your certainty, your future
  • #71 Aspirational Close It’s not about your story - it’s about your hero’s story - your ideal client story. We want to be Luke Skywalker, but must be like Yoda WIIFM Create the call to adventure for your Be the yoda Story matters in creating your certainty, your future
  • #72 Aspirational Close It’s not about your story - it’s about your hero’s story - your ideal client story. We want to be Luke Skywalker, but must be like Yoda WIIFM Create the call to adventure for your Be the yoda Story matters in creating your certainty, your future
  • #75 Is your digital leadership affecting your business? – take the digital leadership quiz now
  • #77  “There has never been a better time to own your future online with your business. The success of you and your business is ONLY about building your knowledge base, using the tools that you have, and being smart about what you do and how you do it. Stop wasting time, money and resources on solutions that don’t provide a clear vision, a clear strategy, and more importantly, a key way to implement what you have learned. Stop the self-perpetuation of the things that are wrong with the online world. Refuse to be segregated or preached to. Become the Master of your Digital Domain. Now is the time to become the digital leader, the authority in your niche.” Build your Online Empire
  • #79 I’ve been in the digital space for over 15 years – taking businesses of all sizes through the paces of becoming remarkable. One of my second startups (spending $250k, but not having a real business Enterprise & Entrepreneurship: I help enterprises & entrepreneurs grow their online ecosystem, business and sales, through digital leadership Educator: Teach Digital Strategy, Business Planning & Entrepreneurship Author: The Book on Digital Leadership for businesses – The Digital Delusion.