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Cristina Morariu (MassMutual Romania) -How Is Technology & Innovation Shaping the Business Landscape
The document discusses the impact of technology and innovation on business, emphasizing the need for organizations to update their systems and procedures. It highlights a use case for smart contracts in the insurance industry, specifically regarding automated claims for flight delays. Additionally, it mentions a hackathon focused on generative AI tools for customer service representatives and invites participation in a coding competition.
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Cristina Morariu (MassMutual Romania) -How Is Technology & Innovation Shaping the Business Landscape
- 1. How is Technologyand Innovation Shaping the Business Landscape Cristina Morariu PhD, PMP, Mo2 Techsylvania, Cluj-Napoca, June 7-8, 2023
- 2. The legacy Processes and proceduresacross the organization Old systems with a lot of functionality Routines and unwritten ways of working
- 3. Two perspectives, onecommon objective Evaluate new technologies and how can it be applied for business use cases Ensure engineers stay up to date with latest technologies on practical use cases
- 4. 4 MM Romania InnovationLabs Smart Contracts: Problem – Solution – Implementation Use Case cleverINS - insurance process could be easy both for clients and insurer. By paying a small amount for a flight delay insurance, the client has the guarantee that the claim will be automatically paid when the delay is confirmed. BLOCKCHAIN Smart contract Send flight details and get quotation for premiums Customers’s ETH wallet MassMutual’s ETH wallet Pay premiums Check flight status through APIs Delayed flight triggers smart contract execution Automatic claim processed Pay claim
- 5. 5 MassMutual Hackathon (12-19May)on GenerativeAI Email generation tool for Customer Service Representatives
- 6. 6 MassMutual Hackathon onGenerativeAI Email generation tool for Customer Service representatives
- 7. MassMutual Romania OpenCoding Competition coming soon! Stay connected! https://careers.massmutual.com/massmutual-romania/