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Crucial Conversations
- 1. Call Right Turn now to find out f d more about Crucial Conversations 08 8357 7788
- 2. The Background The Background Most clients are looking for increased business outcomes including: • Productivity • Engagement • Performance • Client Value
- 3. The Background The Background Even with the right resources, systems g p g structures and strategies in place, change or improvement does not always follow
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- 5. The Challenge The Challenge How do we have the conversations to drive g behaviour change? > Between team members sometimes across teams > Leaders and team members Leaders and team members > Team members and customers
- 6. The Challenge The Challenge • Most of our clients cite the inability to address y the difficult issues as a key inhibitor of results • The same communication skills and strategies apply across all these conversations apply across all these conversations • We have been looking for a comprehensive training solution
- 7. The Solution The Solution The Crucial Conversations Program was y launched in the 1990’s by Vital Smarts.
- 8. The Solution The Solution The focus is on driving p p rapid and profound change in outcomes such as productivity, such as productivity safety and morale through effective through effective communication, one conversation at a time.
- 9. The Solution The Solution • Vital Smarts has been amongst the fastest g growing companies in the US for five g p consecutive years • More than 2 million people h ll l have done the program which is now available in 22 languages
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- 11. Our Approach Our Approach We see these products providing underpinning g skills critical across a broad range of behavioural and technical competencies including coaching and performance development, sales, project, and performance development sales project risk and safety management
- 12. Right Turn in association with in association with Seven Seventeen present Crucial Crucial Conversations