Culture Is Everyone's Responsibility Infographic by Denise Lee Yohn

Culture Is Everyone's Responsibility Infographic by Denise Lee Yohn

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  Board of Directors Guidethe definition and development of the desired culture, ensuring that it aligns with business goals and meets the needs of all stakeholders. Human Resources • Design employee experiences that interpret and reinforce the desired culture. • Implement strategies and programs that enable everyone to fulfill their culture responsibilities, such as offering training programs that develop leader capacity for culture-building and employee engagement; and developing culture guidebooks, processes such as performance management, and systems such as rewards and recognition programs that nurture the desired culture. Middle Managers • Deliver employee experiences that interpret and reinforce the desired culture. • Implement culture-building strategies. • Cultivate employee engagement with the desired culture. • Fulfill the culture-building responsibilities of employees. Compliance, Risk & Ethics • Provide input to the CEO & Sr. Management on the definition of the desired culture from the perspective of ethics and risk. • Ensure execution on the desired culture across the organization aligns with risk management strategies through tools such as ethics decision trees, processes such as a whistleblower program, and systems such as compliance monitoring that align with the desired culture. Employees • Provide input to the CEO & Sr. Management Team by providing insights on how the desired culture aligns with or differs from the actual culture, customer perspectives, and employee needs and expectations; and providing feedback on existing culture-building efforts and ideas for new ones. • Create, adhere to, and enforce routines and norms that interpret with the desired culture. • Align attitudes and behaviors with the desired culture. For an organization to achieve its desired culture, everyone must have a clear, consistent, common understanding of it -- and everyone must work together in a deliberate and coordinated effort to cultivate it. While each person or group is accountable in their own way, everyone shares accountability for achieving the desired culture. Read the Harvard Business Review article. http://deniseleeyohn.com CULTURE IS EVERYONE’S RESPONSIBILITY © Denise Lee Yohn, Inc. CEO & Sr. Management Define the desired culture and cultivate it through leadership actions including setting objectives, strategies, and key results that prioritize culture-building; and designing the organization and its operational processes to support and advance the company’s purpose and core values.