How to build a
high-performing culture
6 ingredients that drive performance
the founder and CEO of Lattice.
Lattice is a people management platform
that empowers people leaders to build
engaged, high-performing teams.
We’ve helped 1,200+ customers around the
world including Slack, Reddit, Cruise,
WeWork, and Glossier.
Hi,I’m Jack Altman
People strategy 

is Business strategy
It’s your job as a people leader to build a
high-performing culture.
Key ingredients to a

high-performing culture
1. Growth Mindset
2. Define Success
3. Coach to Autonomy
4. Candid Feedback
5. Celebrate Wins
6. Listen to People (Data)
Growth Mindset
When you align employee
growth with company growth,
everyone wins.
Lattice’s brand has evolved,
as Luc has developed his
design skills.
2017
2018
2019
Define Success
Success is different for
every organization.
Define what success
means for you.
Set goals for
each level of the
organization.
Set expectations
during on-boarding
Set new hires up for the
success you want to see.
Coach to Autonomy
Encourage managers
to be lazy
Employees want coaches,
not bosses
What being a coach means
1. Create a winning environment
2. Set clear expectations
3. Provide ongoing feedback
4. Accountable for your team
5. Position players for success
6. Collaborate to solve problems
Small teams,do
big things
Small teams
do big things
Candid Feedback
“We owe it to each other to
point out when we’re
screwing up.It’s the only
way to get better.”
Kim Scott
Author of Radical Candor
The trust battery.
Celebrate Wins
“Few things offer greater
return on investment than
praise”
Bill Walsh
American football coach
Listen to People (Data)
Keep an eye out
for “org smells”
How are
engagement
levels across
teams?
Key ingredients to a

high-performing culture
1. Growth Mindset
2. Define Success
3. Coach to Autonomy
4. Candid Feedback
5. Celebrate Wins
6. Listen to People (Data)
Jack Altman

CEO & Co-Founder, Lattice
jack@lattice.com | @jaltma
Join our Slack community to learn
with industry peers.
Apply at: lattice.com/community
Thank you!
Let’s connect.

Culture Summit 2019 - How to Build a High Performing Culture