Customer Retention Tips For Your Ecommerce Store

Customer Retention Tips For Your Ecommerce Store

• 1.
  Customer Retention TipsFor Your Ecommerce Store MakeWebBetter
• 2.
  For any businessowner, acquiring new customers is the primary goal. But what they forget is- Once the customers makes their first purchase, you need to make efforts to build a strong relationship. MakeWebBetter
• 3.
  This is wherethe role of customer retention comes into play. MakeWebBetter
• 4.
  What is customerretention? According To Wikipedia Customer retention refers to the ability of a company or product to retain its customers over some specified period. MakeWebBetter
• 5.
  Customer acquisition isimportant no doubt. But for the sustained growth of your business, you need to have a plan for doing repeated business with your buyers. MakeWebBetter
• 6.
  Did you know? Youneed to invest 5 times more to earn a new customer as compared to retaining an old one. MakeWebBetter Customer Acquisition Customer Retention
• 7.
  MakeWebBetter Companies focus onacquisition more than customer retention, even though it can cost 7x more to acquire new customers Neil Patel
• 8.
  MakeWebBetter Now that weknow how important it is to have a customer retention plan. It’s time that we see some customer retention techniques for your eCommerce store.
• 9.
  Customer Retention Best Practices MakeWebBetter
• 10.
  1. Offer ExclusiveSurprises Everybody loves surprises. Here is what you can do: ● Give exclusive offers to nurture your customers. ● Offer free gifts or discounts to your customers when they aren’t expecting it. MakeWebBetter
• 11.
  2. Build CustomerExpectations Customer service has stretched beyond attending inquiries and complaints. In today’s scenario: ● You need to meet the customers’ expectations to excel. ● Also, never promise your customers anything that you can’t deliver. MakeWebBetter
• 12.
  3. Consider AutomationFor Re-Engaging Customers Monitoring your customers’ behavior can be time taking. With the help of marketing automation software, you can send your customers valuable emails or SMSs at regular intervals. MakeWebBetter
• 13.
  4. Leverage CustomerFeedbacks Customer feedback surveys are a perfect way of drawing client attention. It is the best way of letting your customers express themselves and reveal their feelings for your brand. MakeWebBetter
• 14.
  5. Schedule YourCommunication Calendar With help of a communication calendar: ● You can keep in touch with your customers at regular intervals. ● Eliminate post-purchase doubts, improve trust levels, and of course, persuade users to come back again. MakeWebBetter
• 15.
  6. Add ValuableContent To Your Sales Funnel Funnels are an integral part of the sales strategy. The goal is to guide visitors to engage with your brand and products. MakeWebBetter
• 16.
  Here are HubSpot’s3 vital steps to simplify the process: MakeWebBetter
• 17.
  7. Foster ACommunity For Your Customers Forum discussion is the best way to encourage customer advocacy. It will certainly help you in retaining customers, it makes them feel appreciated and an opportunity to clear their doubts. MakeWebBetter
• 18.
  8. Solve YourCustomers’ Complaints In Time Never take complaints negatively. They’re a perfect tool for knowing things you might have overlooked. Remember that the last thing you want to see is the growing number of complaints. MakeWebBetter
• 19.
  So these weresome tips on how to build a successful customer retention strategy for your eCommerce strategy. MakeWebBetter
• 20.
  Having doubts? feelfree to contact us: MakeWebBetter Contact us anytime at: [email protected]
• 21.
  But before yousay goodbye to us. MakeWebBetter
• 22.
  Here’s a giftthat I hope will be very useful for you: MakeWebBetter Click Here
• 23.
  Thank You !! MakeWebBetter VisitUs At: https://makewebbetter.com/