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Sticky & Addictive Digital Workplace Tools
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Sticky & Addictive Digital Workplace Tools
Tina Davis & Nik Patel
June 28, 2016
Ragan Virtual Summit
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Digital Change Takes Time
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U.S. Labor Force by Generation, 1995 – 2015 (Pew Research Center)
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Current Consumer Digital Platforms
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Reflect
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First Step
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Comcast
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Give me More!
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Our people wanted mentors: we launched
the e-mentor program
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Real-Time
Collaboration
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Interactive Broadcasts Are Rich & Authentic
Frank, anonymous Q&A
Clear calls to action
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Employees Love Candid Dialog
Broadcast viewership broke records
Stopped complaining about volume of emails
Leaders perceived as more approachable
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What’s going on?
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Employees asked for an open space
to pitch ideas and innovate
We worked with tech teams to create a social
community, then an ideas portal
This is discretionary effort & ownership
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Results
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ideas
4500
submitted
75
implemented
300,000
work	hours	saved
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Significant GAINS on employee survey scores:
Understanding of strategy
Trust in leadership
Open & honest communications
“I know what it takes to succeed here”
Outcomes
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Hundreds of ideas in production
Hundreds enrolled in e-mentor program
Big participation gains at volunteer events
Outcomes
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Questions
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