description c.v

description c.v

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  W A EL A H M E D F A R O U K E L - G A M M A L Suez, Egypt Mobile: (010)00666503 & (010)20048530 Phone: (062)3518331 E-mail: [email protected] OBJECTIVE Seeking a good job in your field where my Background and experience can be well utilized. EDUCATION 2001-2005 Suez Canal University Suez, Egypt Faculty of Education, English Dept. Last year graduation: Very good - Total Grade: Good. TRAINING AND KNOWLEDGE Computer Skills: • Excellent Knowledge of windows 98,me,xp,win7,win 8 versions. • Very Good Knowledge of office :  (word- power point- Excel) • Very Good Knowledge of Internet. Language Skills: • Native language Arabic. • Very Good command of written and spoken English. • Fair knowledge of French. Courses, Diploma and Training: • Professional Diploma in Human Resources Management approved by Governorate and Arab nations Committee at One Way Academy (on 2015) • Customer Service Course (on 2011). • The international computer driving license ‘ICDL Certificate’ (on 2008). • Engilsh language cource , Education License ( In British Language & computer Institute) on 2006 ,
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  ( Intermediate 2,level 11). PERSONAL SKILLS  Team working  Action planning  Decision making skills  Time management  Spoken communication  Persuading, influencing and negotiating skills  Leadership skills  Problem solving skills  Employees training skills WORK EXPERIENCE Executive Manager, Fair Clearance Limited.  Job description: (01/01/2013 till now). - Tracking achieving targets with import and export officers in logistics. - Working on Issuing good relations with authorities’ chairmen and general managers in Suez (Governorate – Custom – GAFI) , keeping direct contact with them. - Searching for opportunities with new clients for my company. - Handling problems and client’s complains and find solutions for it. - Ensure that clearance specailists finish shipments efficiently on time. - Communicate in problems with all affected parties. - Follow up with clients. - Preparing KPI’s and manuals for our teams. - Evaluating team performance by 360’ evaluation system and prepare final report with resuilts. Team leader, Fair Clearance Limited.  Job description: (11/02/2012 till 31/12/2012). - Coordinating GAFI & free zone Custom clearance procedures and rules. PAGE 2 OF 5
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  - Receive tasksfrom clients. - Dealing directly with Supply chain Manager & logistics Manager. - Finishing and solving Custom and GAFI problems. - Preparing work and company presentations. - Co-ordinating and handling transportation processes for clients. - Set a daily plan and distribute tasks among our team. -Continuously ensure all affected parties are fully informed on shipment details and updates. - Send periodical reports to clients. - Find solutions for inner team problems.  Manager assistant & shift operator, Mondial logistics Ag.  Job description: (21/04/2010 till 01/01/2011). - Manager assistant and shift operator - Owners matter and shipping operating - Following up Customs Clearance for ship's parcels. - Preparing finance reports for the branch - Dealing with head office and ships owner's emails. - Contacting ships and authorities on VHF. - Meeting ships on arrival and finishing all procedures for transiting and services like parcels or crew change. - Dealing with port and Suez canal authorities. - Shift operator as checking and following colleagues and emailing ships, owners and managing the branch at nights.  System manager & trainer in Suez canal university.  Job description: (20/08/2009 till 20/04/2010). - Following and training more than 45 clerks in 5 faculties - Collecting information and needed points in these faculties. - Preparing time plan reports and final reports. - Updating reports and focusing on time plan projects. - Solving program problems and working on increasing the program success. PAGE 3 OF 5
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  - Team leader. -Contacting head office in Suez canal university, Ismailia & Cairo  Shipping clerk & shift operator, Dominion shipping agency.  Job description: (15/06/ 2008 till 20/06/ 2009). - Dealing with head office and ships mails. - Contacting ships and authorities on VHF. - Meeting ships on arrival and finishing all procedures for transiting and services like parcels or crew change. - Dealing with port and Suez canal authorities. - Advising ships captain for marine rules and answering his questions. - Shift operating as checking and following colleagues work,mailing ships and managing work.  Shipping clerk, Worms United Shipping Agency.  Job description : ( 15/11/2006 till 15/04/2008) - Dealing with head office and ships owner's emails. - Contacting ships and authorities on VHF. - Meeting ships on arrival and finishing all procedures for transiting and services like parcels or crew change. - Dealing with port and Suez canal authorities. - Advising ships captain for marine rules and answering his questions.  In accounting Dep, Green House Hotel,suez.(on2006)  Manager Assistant of Commercial and importing company ( on 2005) INTERESTS  Reading.  Football.  Internet.  Traveling. PERSONAL INFORMATION PAGE 4 OF 5
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   Date ofBirth : 30/03/1985  Marital Status : Single  Military Status : Exempted  Driving license no.: 2529830 PAGE 5 OF 5
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   Date ofBirth : 30/03/1985  Marital Status : Single  Military Status : Exempted  Driving license no.: 2529830 PAGE 5 OF 5