This document discusses design thinking and innovation. It provides information on immunity to change, including worksheets to identify competing commitments and design SMART experiments. Templates are presented to create a change by design action plan by identifying core behaviors and mindsets to maintain, emerging behaviors and priorities, and legacy behaviors to leave behind. The document emphasizes that people don't fear change itself but rather the loss associated with change. It encourages applying design thinking principles to foster creativity, critical thinking, and collaboration across cultures and fields to solve complex problems.