Designing and Delivering Nonprofit Trainings:
Tips That Work
Beth Kanter, Master Trainer
www.bethkanter.org
Designing and Delivering
Nonprofit Trainings:
Tips That Work
Beth Kanter

Master Trainer, Blogger, Speaker
Author: Measuring the Networked Nonprofit
January 29, 2014

Join the conversation! #4Glearn

Sponsored by:
Beth Kanter
What is your burning question
about designing training?

<Type in the Chat>
What I’m Going To Cover
Topics
• Why Training
Fails
• Design for
Interaction
• Webinars
Tips

OUTCOME
Take 1 small step
to improve the
design of your
nonprofit training

FRAME

Interactive
Reflective
#4Glearn

http://bethkanter.wikispaces.com/nptrain
What’s your experience with training?
(for humans, not dogs)

Audience Poll
What happens when nonprofit
training fails?

<Type Into Chat>
Photo by peterjlambert
Maybe I can
make lasagna
for dinner

Just 10 more
minutes to go
Blah blah blah
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Blah blah blah

This is so
boring ….

http://www.flickr.com/photos/aschuhmannphotos

/
ZZZZZZ
ZZZZZZ

http://www.flickr.com/photos/kromanfromcrs
Don’t Apply What They Learned
http://www.dogshaming.com
Why Does This Happen?

http://www.flickr.com/photos/benrussell/1477899923

• Too much information
• Content did not resonate
with the audience needs
• Not enough interaction
• Death by PowerPoint
• Instructor did a
monologue
• No time to apply or
practice during
workshop with feedback
• No breaks
• Facility or technical
problems
The Secret to Successful Nonprofit Training
http://www.flickr.com/photos/dog_training_daniel/
Think Like An Instructional Designer

BEFORE
Analysis – Design - Development

DURING
Implementation

AFTER
Evaluation
Tip: Use Bloom To Brainstorm Objectives
Tip: Target Right Level of Authority
Know Your Audience: Participant Analysis
Designing Nonprofit Training
Design for Interaction: Write A Plan
Time

Content

9-9:30
Opening

•
•
•
•

Interaction

Welcome
Icebreaker
Burning Questions
Logistics
Agenda
Audience Poll

9:30-10:30
• Networked
Learning Goal #1
Nonprofit
Overview
• Case Studies
• CWRF

Share Pair
Four Corners of
the Room (small
group discussion
and full group
debrief)

Logistics

Documentation

Room set up in a Photograph
circle or semiroom set up on
circle
arrival, set up
empty, and just
before
Semi-circle
around projector
signs on wall,
tape, and paper

Photograph set
up, share pair,
small group
discussion, and
full group
debrief

Wiki Page
w/links
10:30-10:45

………………..…BREAK ………………………
Quick Stretch at Your Computer
Use Brain Science to Make Learning Stick

S

A

Visual

Intellect

omatic

uditory
Active Listening Exercise
As I describe these
different interactive
ctivities, type into the
chat if it uses:

S

omatic

V

isual

A

I

uditory

ntellect
Share Pairs
Interactive Lecture
Small Group Exercises
Small Group Exercises
Small Group: Card Games
Poster Sessions
Gallery Walks
Rapid Report Outs
Bookends: Great Openers & Closers
Openers: Unleash Existing Knowledge
Icebreakers: Getting To Know Others
Real Time Assessment As Icebreaker
Mini-Energizers – Stretch Breaks
Good Closers: Walking Debrief
Good Closers: Closing Circle
Good Closers: One Small Step
Quick Stretch at Your Computer
Remember: Room Set Up Impacts Interaction

Set Up A

Set Up B

Type into Chat: which set up encourages more interaction?
Don’t Be Afraid To Rearrange Furniture
Making Webinars Interactive
Type into the chat:

What did I do
during this webinar
to make it
interactive and
hopefully keep you
from falling asleep?
Source: http://www.flickr.com/photos/thadeusmaximus/11542694/
Webinar Tips
• Get participants to tap into their
existing knowledge right away
• Body breaks
• Use of humor, visuals, and pacing
• Content delivery in 10 minute chunks
• Interactive exercises: type into the
chat, active listening, and polls
• And just one more ……
Commit to Action
What is one idea or
tip that you can
implement for the
next training you
design and deliver?
Write it down on an
index card or share in
the chat

Resources: http://bethkanter.wikispaces.com/nptrain
Thank you!

www.bethkanter.org
www.facebook.com/beth.kanter.blog
@kanter on Twitter
http://bethkanter.wikispaces.com/NetTalks
Upcoming Webinars
2/5: Get Rid of Your Nominating Committee

2/5: Good Chemistry: Creating Strong CEODevelopment Relationships

Register for these webinars and more at www.4Good.org

Sponsored by:

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Designing Nonprofit Training