Digital and social media marketing involves using websites, email, social media, and great content to attract customers, engage them, and encourage action. The key is to follow the AIDA model - attract attention, generate interest, create desire, and inspire action. This involves sharing compelling content across multiple channels like Facebook, Twitter, YouTube and blogs in real time. The goals are to educate customers rather than sell to them, entertain people so content gets shared, and listen to audiences to understand their needs and provide solutions. Brands should target their niche followers and engage with customers through messaging platforms they prefer.
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