Go from good to great… by
minimising DISCRIMINATION in
the workplace
London HR and Training
2016
Introduction
Page 2
Intro - London HR and Training
• London HR and Training is a specialist human
resources and training consultancy headed by Timothy
Holden
• 10 years in banking
• 20 years in training and human resources
• Business owner since 2007
• The core services provided by London HR and Training
are:
- Reducing costs and saving time through bespoke HR
initiatives and projects
- Training course design and delivery
- Services for job seekers
Page 3
Contents
5-6 Definitions
7-8 Types of discrimination
9-10 The Equality Act 2010
11-12 Words around discrimination
13-15 Actions to focus on in respect of discrimination
16-19 Communication and training around discrimination
20-21 Reasonable adjustments
22-23 A transactional stress and coping framework applied to
discrimination
24-28 Mental health discrimination and stigma
29-32 Discrimination based on gender
33-34 Discrimination based on gender identity and gender expression
35-36 Discrimination based on sexual orientation
37-39 Discrimination based on religion
40-46 Discrimination based on race
47-48 Exercise
49-50 To sum up…
Definitions
Page 5
Definitions
• Discrimination
• Sex, sexual orientation or gender
reassignment discrimination
Page 6
Types of discrimination
Types of discrimination
• Direct discrimination
• Indirect discrimination
• Associative discrimination
• Perceptive discrimination
• Victimisation
• Harassment
• Genuine occupational requirement
Page 8
The Equality Act 2010
The Equality Act 2010
• Protected characteristics
Page 10
Words around discrimination
Words around discrimination
• Diversity
• Inappropriate
• Instigator
• Intimidating
• Intrusion
• Justified
• Overt
• Prejudice
• Stereotype
Page 12
Actions to focus on in
respect of discrimination
Actions to focus on in respect
of discrimination 1 of 2
• Creating a culture of respect and
dignity of all employees
• Fostering respect to realise different
perspectives matter and that
diversity is everyone’s responsibility
• Making the business case for
diversity
Page 14
Actions to focus on in respect
of discrimination 2 of 2
• Assigning senior level responsibilities
for driving diversity issues and
allocating appropriate resources
• Thinking inclusively when designing
policies and procedures
• Continually checking that policies
and practices are bias free and fair,
and actually work
Page 15
Communication and training
around discrimination
Communication and training
around discrimination 1 of 3
• Make it clear what standards of behaviour
are required of everyone, what kinds of
behaviour will not be tolerated and the
consequences of breaking the codes
• Ensure line mangers understand their
particular roles in addressing all incidents
of discrimination and making sure all
employees understand their responsibility
to treat colleagues with respect
Page 17
Communication and training
around discrimination 2 of 3
• Seek to monitor the diversity by asking
employees for relevant personal
information, guaranteeing confidentiality
and that it will not be used to
disadvantage people unfairly
• Be seen to act proactively and fairly on
all incidents of discrimination
Page 18
Communication and training
around discrimination 3 of 3
• Consider employee networking and
support groups as a way of making sure
employees understand discrimination
issues and take them seriously in ways
that focus on needs of the organisation
• Make equality, inclusion and diversity
policies and statements easily accessible
to all
Page 19
Reasonable adjustments
Reasonable adjustments
• Strategies to meet physical demands
• Schedule shifts
• Policy modifications
Page 21
A transactional stress and
coping framework applied to
discrimination
A transactional stress and
coping framework applied to
discrimination
• Person factors
• Situational factors
• A discrimination stress scale
Page 23
Mental health discrimination
and stigma
Mental health discrimination
and stigma 1 of 4
Types of stigma
• Public stigma
• Self-stigma
• Structural stigma
Page 25
Mental health discrimination
and stigma 2 of 4
Common elements of stigma
• Perceptions that a person is weak, rather
than sick
• Perceived dangerousness
• Beliefs that a person is responsible and
control his or her condition
• Feelings of guilt, shame and embarrassment
• Reluctance to disclose a diagnosis
• A desire for social distance
Page 26
Mental health discrimination
and stigma 3 of 4
Principles to use when responding to
stigma
• Contact is fundamental
• Contact needs to be targeted
• Local contact tends to work best
• Contact should be credible
• Contact must be continuous
Page 27
Mental health discrimination
and stigma 4 of 4
Strategies to reduce stigma
• Educational
• Contact
• Protest
Page 28
Discrimination based on
gender
Discrimination based on gender
1 of 3
• Definition
• Gender inequalities and gender
equality in the workforce
• Forms of gender discrimination and
factors involved
• Disparate treatment or impact
• Gender stereotyping
• Negative effects
Page 30
Discrimination based on gender
2 of 3
IT in India
• Monetary incentive ratio
• Promotions ratio
• Project leads ratio
Page 31
Discrimination based on gender
3 of 3
The glass ceiling
• Recent surveys from around the
world
• Situation in Spain
Page 32
Discrimination based on
gender identity and
gender expression
Discrimination based on gender
identity and gender expression
• Gender identity
• Gender expression
• Types of gender-based harassment
• Definitions
Page 34
Discrimination based on
sexual orientation
Discrimination based on sexual
orientation
• Definition of sexual orientation
• Recruitment and selection
• Workplace behaviours and
preventing harassment
• Confidentiality
• Monitoring in the workplace
Page 36
Discrimination based on
religion
Discrimination based on religion
1 of 2
Policies and programmes which may help
• Clear process for handling complaints
• Personal days used for any reason
• Policies on dress and facial hair
• Flexibility for religious observance or prayer
• Materials explaining policies around religious
discrimination
• Programmes to learn about religious
diversity
• Allow employees to swap holidays
Page 38
Discrimination based on religion
2 of 2
December issues
• Company parties
• Food and drink
• Office decorations
• Gift exchanges
• Toy drives
Page 39
Discrimination based on race
Discrimination based on race
1 of 6
The protected characteristic on race
• Race
• Colour
• Ethnic origin
• National origin
• Nationality
Page 41
Discrimination based on race
2 of 6
Areas where race discrimination may
occur
• Recruitment
• Pay
• Terms & conditions
• Promotion
• Training
• Dismissal or termination
Page 42
Discrimination based on race
3 of 6
Formal and informal approaches
• Experiencing discrimination
• Observing discrimination
Page 43
Discrimination based on race
4 of 6
A recent survey on BAME people
• BAME people are more likely to enjoy their
work and have greater ambition than their
white colleagues
• Racial discrimination at work is prevalent
• Many employees do not feel valued or inspired
• We are not comfortable taking about race at
work
• Getting on the fast track is an unequal business
Page 44
Discrimination based on race
5 of 6
Steps which employers can take
• Increase access to work experience
• Promote training and awareness of bias
• Communicate the business case
• Set objectives for all managers
• As for leaders, recognise racial
discrimination exists and needs to be
eliminated
Page 45
Discrimination based on race
6 of 6
Steps which employers can take(cont.)
• Review succession planning lists
• Encourage and deliver mentoring
• Leaders need to act as sponsors
• Identify diverse role models at work
• Take leadership
Page 46
Exercise
Exercise
Page 48
To sum up…
To sum up…
• Conclusion
• Summary
• Videos
• Useful links
Page 50

Discrimination 2016

  • 1.
    Go from goodto great… by minimising DISCRIMINATION in the workplace London HR and Training 2016
  • 2.
  • 3.
    Intro - LondonHR and Training • London HR and Training is a specialist human resources and training consultancy headed by Timothy Holden • 10 years in banking • 20 years in training and human resources • Business owner since 2007 • The core services provided by London HR and Training are: - Reducing costs and saving time through bespoke HR initiatives and projects - Training course design and delivery - Services for job seekers Page 3
  • 4.
    Contents 5-6 Definitions 7-8 Typesof discrimination 9-10 The Equality Act 2010 11-12 Words around discrimination 13-15 Actions to focus on in respect of discrimination 16-19 Communication and training around discrimination 20-21 Reasonable adjustments 22-23 A transactional stress and coping framework applied to discrimination 24-28 Mental health discrimination and stigma 29-32 Discrimination based on gender 33-34 Discrimination based on gender identity and gender expression 35-36 Discrimination based on sexual orientation 37-39 Discrimination based on religion 40-46 Discrimination based on race 47-48 Exercise 49-50 To sum up…
  • 5.
  • 6.
    Definitions • Discrimination • Sex,sexual orientation or gender reassignment discrimination Page 6
  • 7.
  • 8.
    Types of discrimination •Direct discrimination • Indirect discrimination • Associative discrimination • Perceptive discrimination • Victimisation • Harassment • Genuine occupational requirement Page 8
  • 9.
  • 10.
    The Equality Act2010 • Protected characteristics Page 10
  • 11.
  • 12.
    Words around discrimination •Diversity • Inappropriate • Instigator • Intimidating • Intrusion • Justified • Overt • Prejudice • Stereotype Page 12
  • 13.
    Actions to focuson in respect of discrimination
  • 14.
    Actions to focuson in respect of discrimination 1 of 2 • Creating a culture of respect and dignity of all employees • Fostering respect to realise different perspectives matter and that diversity is everyone’s responsibility • Making the business case for diversity Page 14
  • 15.
    Actions to focuson in respect of discrimination 2 of 2 • Assigning senior level responsibilities for driving diversity issues and allocating appropriate resources • Thinking inclusively when designing policies and procedures • Continually checking that policies and practices are bias free and fair, and actually work Page 15
  • 16.
  • 17.
    Communication and training arounddiscrimination 1 of 3 • Make it clear what standards of behaviour are required of everyone, what kinds of behaviour will not be tolerated and the consequences of breaking the codes • Ensure line mangers understand their particular roles in addressing all incidents of discrimination and making sure all employees understand their responsibility to treat colleagues with respect Page 17
  • 18.
    Communication and training arounddiscrimination 2 of 3 • Seek to monitor the diversity by asking employees for relevant personal information, guaranteeing confidentiality and that it will not be used to disadvantage people unfairly • Be seen to act proactively and fairly on all incidents of discrimination Page 18
  • 19.
    Communication and training arounddiscrimination 3 of 3 • Consider employee networking and support groups as a way of making sure employees understand discrimination issues and take them seriously in ways that focus on needs of the organisation • Make equality, inclusion and diversity policies and statements easily accessible to all Page 19
  • 20.
  • 21.
    Reasonable adjustments • Strategiesto meet physical demands • Schedule shifts • Policy modifications Page 21
  • 22.
    A transactional stressand coping framework applied to discrimination
  • 23.
    A transactional stressand coping framework applied to discrimination • Person factors • Situational factors • A discrimination stress scale Page 23
  • 24.
  • 25.
    Mental health discrimination andstigma 1 of 4 Types of stigma • Public stigma • Self-stigma • Structural stigma Page 25
  • 26.
    Mental health discrimination andstigma 2 of 4 Common elements of stigma • Perceptions that a person is weak, rather than sick • Perceived dangerousness • Beliefs that a person is responsible and control his or her condition • Feelings of guilt, shame and embarrassment • Reluctance to disclose a diagnosis • A desire for social distance Page 26
  • 27.
    Mental health discrimination andstigma 3 of 4 Principles to use when responding to stigma • Contact is fundamental • Contact needs to be targeted • Local contact tends to work best • Contact should be credible • Contact must be continuous Page 27
  • 28.
    Mental health discrimination andstigma 4 of 4 Strategies to reduce stigma • Educational • Contact • Protest Page 28
  • 29.
  • 30.
    Discrimination based ongender 1 of 3 • Definition • Gender inequalities and gender equality in the workforce • Forms of gender discrimination and factors involved • Disparate treatment or impact • Gender stereotyping • Negative effects Page 30
  • 31.
    Discrimination based ongender 2 of 3 IT in India • Monetary incentive ratio • Promotions ratio • Project leads ratio Page 31
  • 32.
    Discrimination based ongender 3 of 3 The glass ceiling • Recent surveys from around the world • Situation in Spain Page 32
  • 33.
    Discrimination based on genderidentity and gender expression
  • 34.
    Discrimination based ongender identity and gender expression • Gender identity • Gender expression • Types of gender-based harassment • Definitions Page 34
  • 35.
  • 36.
    Discrimination based onsexual orientation • Definition of sexual orientation • Recruitment and selection • Workplace behaviours and preventing harassment • Confidentiality • Monitoring in the workplace Page 36
  • 37.
  • 38.
    Discrimination based onreligion 1 of 2 Policies and programmes which may help • Clear process for handling complaints • Personal days used for any reason • Policies on dress and facial hair • Flexibility for religious observance or prayer • Materials explaining policies around religious discrimination • Programmes to learn about religious diversity • Allow employees to swap holidays Page 38
  • 39.
    Discrimination based onreligion 2 of 2 December issues • Company parties • Food and drink • Office decorations • Gift exchanges • Toy drives Page 39
  • 40.
  • 41.
    Discrimination based onrace 1 of 6 The protected characteristic on race • Race • Colour • Ethnic origin • National origin • Nationality Page 41
  • 42.
    Discrimination based onrace 2 of 6 Areas where race discrimination may occur • Recruitment • Pay • Terms & conditions • Promotion • Training • Dismissal or termination Page 42
  • 43.
    Discrimination based onrace 3 of 6 Formal and informal approaches • Experiencing discrimination • Observing discrimination Page 43
  • 44.
    Discrimination based onrace 4 of 6 A recent survey on BAME people • BAME people are more likely to enjoy their work and have greater ambition than their white colleagues • Racial discrimination at work is prevalent • Many employees do not feel valued or inspired • We are not comfortable taking about race at work • Getting on the fast track is an unequal business Page 44
  • 45.
    Discrimination based onrace 5 of 6 Steps which employers can take • Increase access to work experience • Promote training and awareness of bias • Communicate the business case • Set objectives for all managers • As for leaders, recognise racial discrimination exists and needs to be eliminated Page 45
  • 46.
    Discrimination based onrace 6 of 6 Steps which employers can take(cont.) • Review succession planning lists • Encourage and deliver mentoring • Leaders need to act as sponsors • Identify diverse role models at work • Take leadership Page 46
  • 47.
  • 48.
  • 49.
  • 50.
    To sum up… •Conclusion • Summary • Videos • Useful links Page 50