This document summarizes Lisa Hasler Waters' 2012 qualitative case study exploring the experiences of learning coaches in cyber charter schools. The study aimed to understand how learning coaches support their students, perceive their roles, use technology, and face challenges. It used interviews and focus groups with five learning coaches affiliated with the Hawaii Technology Academy. The results identified three important themes: being learner centric, using available resources, and relating learning to real life. The study provided insights into the behaviors, beliefs, technology use and challenges of learning coaches and their important role in virtual schooling.