Unilever launched its "Dove Real Beauty" campaign in 2004 to promote a broader definition of beauty and challenge stereotypes. The campaign was created in response to declining Dove sales from increased competition and advertising clutter. It featured everyday women of various shapes, sizes, ages and ethnicities in its advertisements. The campaign was highly successful, leading to significant increases in sales of Dove products and increased website traffic. It received praise for bringing awareness to issues of female body image and self-esteem.
Introduction to Unilever and the structure of the presentation on Dove's Real Beauty campaign.
Unilever's history, establishment, major brands, revenue ($50 billion in 2005), and employee base (206,000).
Chronological development from Dove Bar in the 1940s to the variety of products introduced by 2001.
Launch of 'Dove Firming Lotion' in 2004 and the subsequent global campaign aimed at promoting body positivity.
Dove's vision to challenge narrow beauty definitions, emphasizing that beauty isn’t limited to stereotypes.
Reasons for campaign initiation: declining sales, increased competition, brand positioning needs, and advertising clutter.
Overview of advertising methods employed: TV commercials, website presence, billboards, and discussion panels.
Strengths in emotional connection and evolution; weaknesses in objectification; opportunities for growth and global consistency; threats including brand perceptions and competition.
Statistics: UK sales rose by 700%, US by 11.4%, overall brand sales up 6%, and 200% increase in website visits.
Key learnings including the importance of interactive advertising and cause-based marketing.
End of presentation with an invitation for questions.
INTRODUCTION UNILEVER --- An Anglo-Dutch company Established in 1930 with the merger of Lever Brothers and Margarine Union . Formed two separate entities: 1) Unilever Plc, London 2) Unilever NV, Rotterdam Leading manufacturer and marketer --- foods, beverages, cleaning agents and personal care products. Major Brands: Knorr, Lipton, Bertolli, Surf, Vaseline, AXE, Lux, Pond’s and Lifebuoy Revenues for 2005 --- US$ 50 billion Employee Base --- 206,000 people
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EVOLUTION OF BRAND‘DOVE’ 1940’s – Formula for Dove Bar (Mild Soap) 1950’s – Refined to original Dove Beauty Bar 1960’s – Launched in the market 1970’s – Popularity Increased as a milder soap 1980’s – Leading brand recommended by Physicians 1990’s – Dove beauty wash successfully launched 1995-2001 – Extension of Dove’s range of products
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PRODUCT LAUNCHING 1) APRIL- 2004 launched “DOVE FIRMING LOTION” 2) Ads named as “LETS CELEBRATE CURVES” 3) SEPT- 2004 LAUNCHED GLOBAL CAMPAIGN. 4) It was renamed as “CAMPAIGN FOR REAL BEAUTY” 5) Intended to make more women feel beautiful.
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CASE-INTRODUCTION “ Wewant to challenge the definition of the beauty.We believe that beauty has become too narrow in definition. We want to defy the stereotype that only young, blond and tall are beautiful.” -Philippe Harousseau, Dove’s Marketing Director CFRB (Campaign for Real Beauty): First Phase Second Phase
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REASONS Declining Sales --- lost in crowded market Increased competition --- Olay, P&G Co.; Nivea, Beiersdorf AG; and Nutrogena, Johnson &Johnson Resulting advertising clutter Stagnation in one or two categories --- In spite of increase in product range Need for Brand Positioning --- Evolve brand image without losing their existing customer base
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MARKETING STRATEGY ADVERTISINGTV COMMERCIALS WEBSITE BILLBOARDS PANEL DISCUSSIONS INTERVIEWS THE DOVE SELF-ESTEEM FUND PROGRAMS
WEAKNESSES/CRITICISMS Contradictory innature Objectification of women Women featured were comparatively slim Use of idealized images in other brands under the same flagship Contradictory Japanese campaign
THREATS Risk ofbeing a brand for “fat girls” Involved marketing risk Copy by the competitors Undermining the aspiration of consumers Sustainability of campaign in long run
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SUCCESS OF THECAMPAIGN Sales of firming lotion in UK rose by 700% Sales in the US went up by 11.4% Total Sales for the Dove Brand rose 6% No. of visitors to website increased by 200% Grand EFFIE award for advertising effectiveness Positive response from the masses
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OUR LEARNING Takingthe initiative Interactive advertising Cause based marketing