Jerry Scher
                            Peak Focus
Attract, Recruit and Hire The Right People
                               February 22, 2013
Talent Impacts Performance


   “All the clever strategies and
advanced technologies in the world
 are nowhere as effective without
 great people to put them to work”
                             Jack Welch
Why?



How?

         What?
Why?
Executive Decisions

   Do we have the right people?



   Are we doing the right things



Are we doing the rights things right?
Challenges You Face


Business       Growth           Workforce
 Model        Objectives         Skills



Workforce     Competitive
                              Quality of Hire
Diversity     Landscape



Innovators   Organizational   Social Media
 Required         Fit          Explosion
Performance Challenges
            Theory of
           Optimization


                          People
(A x A x A)P          differentiation




    Lagging &       Performance
      leading         through
    indicators        metrics
Talent R.O.I.
       Cost per hire

     Resume overload

       Quality of hire

    Time to productivity

   Integration and morale

On-boarding and development

  Management satisfaction

Employee Retention - 1 year
What?
Industry Jobs
Print and Web Designer   Digital Pre-Press       Marketing Manager

Operations Manager       Work Flow Manager       CIO, CMO, CTO, CFO

Digital Press Operator   Account Executive       Business Developer

Estimator                Logistics/Fulfillment   Quality Control
                         MGR
Controller/Accounting    VP Sales & Marketing    Creative Services
                                                 Manager
Promotional Products     Database Specialist     CSR-Project Manager

Offset Press Operator    President/CEO           Administrative
                                                 Assistant
Digital Imaging          Computer System         IT Manager
Specialist               Specialist
Recruiting & Promoting Basics
     Eligibility                     Suitability
                                        Interests                 Interview
   Certifications
                                   Work Preferences           Confirm eligibility
 Specific job skills
                                     Work Values              Assess suitability
 Educational levels
                                  Interpersonal skills      By engaging candidates
 Education subjects
  Type experience                      Attitudes
Amount of experience                  Motivations




           Overall Score - Integrate all test results into an overall
                   score that can includes eligibility, suitability and
                                   interview scores.
Behavioral Competencies
Strategic Judgment - combination of traits necessary to recognize
relevant information and formulate an effective strategy
Effective Enforcing – ability to skillfully correct others when they are
violating rules or performing poorly
Innovative – ability to create new and more effective ways of doing
things
Provides Direction - tendency to manifest traits necessary for a
leadership role
Interpersonal Skills – balance of traits that relate to effective interaction
with others
People Oriented – balance of traits that would enable one to positively
interact with others
Organizational Compatibility – tendency t work co-operatively with
others (assuming sufficient job related knowledge and team compatibility)
Negotiating – tendency to bargain in order to reach a beneficial
agreement
Traits and Work Preferences
 Management – “C”            Marketing       Technology Manager
      Level
Takes Initiative       Takes Initiative      Analytical
Analytical             Wants Challenge       Persistent
Finance/Business       Optimistic            Precise
Wants Challenge        Self-Improvement      Takes Initiative
Analyzes Pitfalls      Analytical            Wants Challenge
Wants to Lead          Enthusiastic          Organized
Authoritative          Persistent            Collaborative
Handles Conflict       Collaborative         Computers/Science
Influencing            Enlists Cooperation   Pressure Tolerance
Organized/Systematic   Research & Learning   Enlists Cooperation
Pressure Tolerance     Planning              Effective Enforcing
Predicting Sales Effectiveness


  Creatively       Organize and     Ability to
  Persistent           Plan         Engage




  Disciplined        Follow up      Strategic




                       Self-      Influencer and
Takes Initiative   Improvement       Assertive
Next Generation
                   Business        Development      Specialist


Takes Initiative   Negotiating      Research &         Frank             Blunt
                                     Learning
   Wants            Outgoing           Team          Warmth &         Defensive
  Challenge                                          Empathy
  Analytical        Persistent      Collaborative    Assertive         Evasive


 Influencing          Self-           Enlists         Certain           Harsh
                   Acceptance       Cooperation
  Optimistic        Teaching       Experimenting    Organized       Self-Sacrificing


    Self-          Authoritative    Tolerance of     Dogmatic          Skeptical
Improvement                          Bluntness
 Enthusiastic       Pressure         Diplomatic     Self-Critical
                    Tolerance
How?
Define Talent Acquisition


Process of Attracting and On-
  Boarding Talent to Drive
        Performance
Talent Acquisition and Alignment




           Systematic process,
            right tools for hiring or
               promoting RIGHT,

            The First Time!
Define The Job

                  Essential
                   Duties


  Education and               Performance
    Training                  Expectations




        Experience       Attributes &
         Required       Competencies
Build a Candidate Pipeline


Rookie or      24/7                    Describe
  Pro                    Technology     Person
            Everywhere                 Wanted



                           Brand
 Skills      Vertical     Industry    Attract with
Transfer     Markets        and        Training
                         Company
Screen for Eligibility


      Resume Review

        Social Media Search

      Eligibility Questionnaire
Assess For Suitability




Harrison Assessment Technology
    From Peak Focus, LLC
Suitability Competencies

                 Business        Industry
 Client Focus
                 Acumen          Network



Communication   Relationship    Multi-level
   Skills        Building       Contacts



 Technology     Collaborative    Sales &
  Expertise         Skills      Marketing
Suitability Questionnaire
• Work specific
• Cross-referencing technology
• 8,103 comparisons
• 2,701 multiple questions
• Less than 30 minutes
• Only positive statements
• Built-in lie detection
• Meets all legal requirements (EEOC)
The All Important Interview

•   Engage in two-way conversation
•   When You’re Talking…
•   Uncover and predict potential
•   Learn what you don’t already know


• Rate your Interview Skill
Interview Basics

• Prepare
• Define job
• Eligibility & Suitability
• Review resumes
• Google, LinkedIn, etc.
• Select Team & Assign
Interview for Eligibility
• Education & Employment
• Industry Knowledge
• Time Management
• Business Knowledge
• Technology Competence
• Business/Sales Philosophy
• Personal Goals
• Ranking
Interview for Suitability

• Job Specific

• Strengths

• Weaknesses

• Behavioral questions

• Situational testing
Let’s Work on Our Interview Skills
Talent Acquisition and Alignment




           Systematic process,
           right tools for hiring or
              promoting RIGHT,

            The First Time!
Re-engineer Your Process




         404.931.9291
   jerry@peakfocuscoach.com

  www.peakfocuscoach.com

Dscoop8 Peak Focus Presentation

  • 1.
    Jerry Scher Peak Focus Attract, Recruit and Hire The Right People February 22, 2013
  • 2.
    Talent Impacts Performance “All the clever strategies and advanced technologies in the world are nowhere as effective without great people to put them to work” Jack Welch
  • 3.
  • 4.
  • 5.
    Executive Decisions Do we have the right people? Are we doing the right things Are we doing the rights things right?
  • 6.
    Challenges You Face Business Growth Workforce Model Objectives Skills Workforce Competitive Quality of Hire Diversity Landscape Innovators Organizational Social Media Required Fit Explosion
  • 7.
    Performance Challenges Theory of Optimization People (A x A x A)P differentiation Lagging & Performance leading through indicators metrics
  • 8.
    Talent R.O.I. Cost per hire Resume overload Quality of hire Time to productivity Integration and morale On-boarding and development Management satisfaction Employee Retention - 1 year
  • 9.
  • 10.
    Industry Jobs Print andWeb Designer Digital Pre-Press Marketing Manager Operations Manager Work Flow Manager CIO, CMO, CTO, CFO Digital Press Operator Account Executive Business Developer Estimator Logistics/Fulfillment Quality Control MGR Controller/Accounting VP Sales & Marketing Creative Services Manager Promotional Products Database Specialist CSR-Project Manager Offset Press Operator President/CEO Administrative Assistant Digital Imaging Computer System IT Manager Specialist Specialist
  • 11.
    Recruiting & PromotingBasics Eligibility Suitability Interests Interview Certifications Work Preferences Confirm eligibility Specific job skills Work Values Assess suitability Educational levels Interpersonal skills By engaging candidates Education subjects Type experience Attitudes Amount of experience Motivations Overall Score - Integrate all test results into an overall score that can includes eligibility, suitability and interview scores.
  • 12.
    Behavioral Competencies Strategic Judgment- combination of traits necessary to recognize relevant information and formulate an effective strategy Effective Enforcing – ability to skillfully correct others when they are violating rules or performing poorly Innovative – ability to create new and more effective ways of doing things Provides Direction - tendency to manifest traits necessary for a leadership role Interpersonal Skills – balance of traits that relate to effective interaction with others People Oriented – balance of traits that would enable one to positively interact with others Organizational Compatibility – tendency t work co-operatively with others (assuming sufficient job related knowledge and team compatibility) Negotiating – tendency to bargain in order to reach a beneficial agreement
  • 13.
    Traits and WorkPreferences Management – “C” Marketing Technology Manager Level Takes Initiative Takes Initiative Analytical Analytical Wants Challenge Persistent Finance/Business Optimistic Precise Wants Challenge Self-Improvement Takes Initiative Analyzes Pitfalls Analytical Wants Challenge Wants to Lead Enthusiastic Organized Authoritative Persistent Collaborative Handles Conflict Collaborative Computers/Science Influencing Enlists Cooperation Pressure Tolerance Organized/Systematic Research & Learning Enlists Cooperation Pressure Tolerance Planning Effective Enforcing
  • 14.
    Predicting Sales Effectiveness Creatively Organize and Ability to Persistent Plan Engage Disciplined Follow up Strategic Self- Influencer and Takes Initiative Improvement Assertive
  • 15.
    Next Generation Business Development Specialist Takes Initiative Negotiating Research & Frank Blunt Learning Wants Outgoing Team Warmth & Defensive Challenge Empathy Analytical Persistent Collaborative Assertive Evasive Influencing Self- Enlists Certain Harsh Acceptance Cooperation Optimistic Teaching Experimenting Organized Self-Sacrificing Self- Authoritative Tolerance of Dogmatic Skeptical Improvement Bluntness Enthusiastic Pressure Diplomatic Self-Critical Tolerance
  • 16.
  • 17.
    Define Talent Acquisition Processof Attracting and On- Boarding Talent to Drive Performance
  • 18.
    Talent Acquisition andAlignment Systematic process, right tools for hiring or promoting RIGHT, The First Time!
  • 19.
    Define The Job Essential Duties Education and Performance Training Expectations Experience Attributes & Required Competencies
  • 20.
    Build a CandidatePipeline Rookie or 24/7 Describe Pro Technology Person Everywhere Wanted Brand Skills Vertical Industry Attract with Transfer Markets and Training Company
  • 22.
    Screen for Eligibility Resume Review Social Media Search Eligibility Questionnaire
  • 23.
    Assess For Suitability HarrisonAssessment Technology From Peak Focus, LLC
  • 24.
    Suitability Competencies Business Industry Client Focus Acumen Network Communication Relationship Multi-level Skills Building Contacts Technology Collaborative Sales & Expertise Skills Marketing
  • 25.
    Suitability Questionnaire • Workspecific • Cross-referencing technology • 8,103 comparisons • 2,701 multiple questions • Less than 30 minutes • Only positive statements • Built-in lie detection • Meets all legal requirements (EEOC)
  • 26.
    The All ImportantInterview • Engage in two-way conversation • When You’re Talking… • Uncover and predict potential • Learn what you don’t already know • Rate your Interview Skill
  • 27.
    Interview Basics • Prepare •Define job • Eligibility & Suitability • Review resumes • Google, LinkedIn, etc. • Select Team & Assign
  • 28.
    Interview for Eligibility •Education & Employment • Industry Knowledge • Time Management • Business Knowledge • Technology Competence • Business/Sales Philosophy • Personal Goals • Ranking
  • 29.
    Interview for Suitability •Job Specific • Strengths • Weaknesses • Behavioral questions • Situational testing
  • 30.
    Let’s Work onOur Interview Skills
  • 31.
    Talent Acquisition andAlignment Systematic process, right tools for hiring or promoting RIGHT, The First Time!
  • 32.
    Re-engineer Your Process 404.931.9291 [email protected] www.peakfocuscoach.com