E-governance refers to the use of technology by the government to improve efficiency and services for citizens. It aims to make governance smart, moral, accountable, responsive and transparent. E-governance uses information and communication technologies like the internet and mobile networks to enhance the quality and range of information and services provided to citizens in a cost-effective manner. The major benefits of e-governance include being cost-effective, increasing speed, efficiency and convenience for citizens while reducing the use of hard copies. However, there are also challenges to implementing e-governance such as budget constraints, lack of IT literacy and electricity in rural areas, as well as lack of integration between government departments and languages.