 It is electronic governance.
 In simple word,
1. E-Governance is nothing but a mediator
between government and citizens. It is the use of a
range of modern information and technologies by
government to improve efficiency ,service etc.
 i.e. Internet,mobile,local area network
What is e-governance ?
 E-governance can be defines as
 use of information & communication
 by government to enhance the range,
 quality of information & services provided
 to the citizen in an cost effective manner.
Introduction of e-Governance
 E-Government can transform
 citizen service
 provide access to information to empower citizens
 enable their participation in government and enhance
citizen economic and social opportunities
 so that they can make better lives, for themselves and
for the next generation.
Why E-Governance
types of e - governance
G2G
G2E
G2B
G2C
4/9/2016Presented By :Anupama Shelly Shilpa 5
Types of Interactions in
e-Governance
Government 2 citizens
G2C is transaction between government and citizens.
It includes,
 Basic citizens services such as online registration of
birth/death/marriage certificates
Health care, education services etc.
filing of income taxes
Example: The example of Government to
Citizens is that
 National Portal of India
India.gov.in
G2C
Government 2 business
G2B is transaction between government and Business.
It includes ,
 Dissemination of policies, memos etc.
 Government rules and regulations.
 Business information
Application forms, renewing licenses,
registration, payment of taxes.
Example: The example of Government to
Business is that
 Business Portal of India
Business.gov.in
G2B
Government 2 employee
G2E is transaction between government and Employee.
It Includes,
 Online conference for employee
 Online training
 Employee information
Example: The example of Government to
Employee is that
Ex. e-Training for Employees
www.egovonline.net
G2E
Government 2 Government
G2E is transaction between between the central/national and local
governments, and between government department and agencies and
organisation.
It Includes,
 Records by state government
 Schemes,plan,Initiatives
Example: The example of Government to
Government is that
e-governance standard Portal of India
http://egovstandards.gov.in
G2G
E-GOVERNANCE BEST PRACTICES
Fast & easy services
Increased accountability
Increased transparency
Reduced corruption
Increased efficiency due to connectivity
Tickets & fines
E-polling tax filing
E-voting
Vehicle registration
Transaction
 Better access to information and quality services
for citizens.
 Simplicity, efficiency and accountability in the
government.
 Expanded reach of governance.
11
Benefits Of E-Governance
 Lack of Integrated Services
 Lack of Key Persons
 Population
 Different Languages
4/9/2016Presented By :Anupama Shelly Shilpa 12
E-Governance Challenges Specific to India
 Governance
 Transparency
 People’s participation
 Promotion of a democratic society
 Public services
 Efficient, cost-effective and responsive governance
 Convenient services to citizens and businesses
 Greater citizen access to public information
 Accountability in delivery of services to citizens
 Management
 Simplicity, efficiency and accountability
 Managing voluminous information and data effectively
 Information services
4/9/2016Presented By :Anupama Shelly Shilpa 13
Its Relevance to India
 Customs and Excise (Government of India)
 Indian Railways (Government of India)
 Postal Department (Government of India)
 Passport / Visa (Government of India)
 CARD – Registration Project (State Government of
Andhra Pradesh)
 LOKMITRA (State Government of Himachal
Pradesh)
4/9/2016Presented By :Anupama Shelly Shilpa 14
Initiative Till Date
Success and Failure in e-Government Projects
Classification Percentage
Success 15%-
Partial Failure 60%+
Total Failure 25%+
4/9/2016 Presented By :Anupama Shelly Shilpa 15
 Limitations in the methods used.
 Operational and Technical aspects
 Design-Reality Gap Model
 Other aspects
4/9/2016Presented By :Anupama Shelly Shilpa 16
Understanding e-Government Success and Failure
 e-governance is playing an increasingly important role
in modern governance.
 Various agencies of the government & civil society
organisations have taken a large number of initiatives across
the country.
 e-governance initiatives can be successfully
implemented in the 28 states & 7 union territories
covering more than 1 billion population.
 This capacity is show, India would further strengthen the
strong & dynamic democratic institutions & thereby
secure growth & development for all its citizens.
Conclusion

E governance

  • 1.
     It iselectronic governance.  In simple word, 1. E-Governance is nothing but a mediator between government and citizens. It is the use of a range of modern information and technologies by government to improve efficiency ,service etc.  i.e. Internet,mobile,local area network What is e-governance ?
  • 2.
     E-governance canbe defines as  use of information & communication  by government to enhance the range,  quality of information & services provided  to the citizen in an cost effective manner. Introduction of e-Governance
  • 3.
     E-Government cantransform  citizen service  provide access to information to empower citizens  enable their participation in government and enhance citizen economic and social opportunities  so that they can make better lives, for themselves and for the next generation. Why E-Governance
  • 4.
    types of e- governance G2G G2E G2B G2C
  • 5.
    4/9/2016Presented By :AnupamaShelly Shilpa 5 Types of Interactions in e-Governance
  • 6.
    Government 2 citizens G2Cis transaction between government and citizens. It includes,  Basic citizens services such as online registration of birth/death/marriage certificates Health care, education services etc. filing of income taxes Example: The example of Government to Citizens is that  National Portal of India India.gov.in G2C
  • 7.
    Government 2 business G2Bis transaction between government and Business. It includes ,  Dissemination of policies, memos etc.  Government rules and regulations.  Business information Application forms, renewing licenses, registration, payment of taxes. Example: The example of Government to Business is that  Business Portal of India Business.gov.in G2B
  • 8.
    Government 2 employee G2Eis transaction between government and Employee. It Includes,  Online conference for employee  Online training  Employee information Example: The example of Government to Employee is that Ex. e-Training for Employees www.egovonline.net G2E
  • 9.
    Government 2 Government G2Eis transaction between between the central/national and local governments, and between government department and agencies and organisation. It Includes,  Records by state government  Schemes,plan,Initiatives Example: The example of Government to Government is that e-governance standard Portal of India http://egovstandards.gov.in G2G
  • 10.
    E-GOVERNANCE BEST PRACTICES Fast& easy services Increased accountability Increased transparency Reduced corruption Increased efficiency due to connectivity Tickets & fines E-polling tax filing E-voting Vehicle registration Transaction
  • 11.
     Better accessto information and quality services for citizens.  Simplicity, efficiency and accountability in the government.  Expanded reach of governance. 11 Benefits Of E-Governance
  • 12.
     Lack ofIntegrated Services  Lack of Key Persons  Population  Different Languages 4/9/2016Presented By :Anupama Shelly Shilpa 12 E-Governance Challenges Specific to India
  • 13.
     Governance  Transparency People’s participation  Promotion of a democratic society  Public services  Efficient, cost-effective and responsive governance  Convenient services to citizens and businesses  Greater citizen access to public information  Accountability in delivery of services to citizens  Management  Simplicity, efficiency and accountability  Managing voluminous information and data effectively  Information services 4/9/2016Presented By :Anupama Shelly Shilpa 13 Its Relevance to India
  • 14.
     Customs andExcise (Government of India)  Indian Railways (Government of India)  Postal Department (Government of India)  Passport / Visa (Government of India)  CARD – Registration Project (State Government of Andhra Pradesh)  LOKMITRA (State Government of Himachal Pradesh) 4/9/2016Presented By :Anupama Shelly Shilpa 14 Initiative Till Date
  • 15.
    Success and Failurein e-Government Projects Classification Percentage Success 15%- Partial Failure 60%+ Total Failure 25%+ 4/9/2016 Presented By :Anupama Shelly Shilpa 15
  • 16.
     Limitations inthe methods used.  Operational and Technical aspects  Design-Reality Gap Model  Other aspects 4/9/2016Presented By :Anupama Shelly Shilpa 16 Understanding e-Government Success and Failure
  • 17.
     e-governance isplaying an increasingly important role in modern governance.  Various agencies of the government & civil society organisations have taken a large number of initiatives across the country.  e-governance initiatives can be successfully implemented in the 28 states & 7 union territories covering more than 1 billion population.  This capacity is show, India would further strengthen the strong & dynamic democratic institutions & thereby secure growth & development for all its citizens. Conclusion