e-governance and its significancess.pptx

e-governance and its significancess.pptx

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  E-GOVERNANCE: CONCEPT AND SIGNIFICANCE BPAG 173 UNIT2
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  OBJECTIVES • CONCEPT OFE-GOVERNANCE. • MODELS OF E-GOVERNANCE. • SIGNIFICANCE OF E-GOVERNANCE. • CREATING A GOOD ENVIRONMENT FOR E-GOVERNANCE.
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  INTRODUCTION • Reinventing governmenthas been a dominant theme since 1990s. • Improving the system of public service delivery with the help of ICT. • E-Governance is simply means the move towards SMART governance. INTERACTIONS • G2C • G2B • G2G • G2E
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  CONCEPT OF E-GOVERNANCE SMARTGOVERNANCE • Simple - user friendly government and avoiding complex process. • Moral - Technology interventions improve the efficiency of anticorruption agencies, police, judiciary, etc. • Accountable - implementations of performance measurement mechanism, made govt and public offices more accountable to people. • Responsive - speed up the processes, service delivery. • Transparent - providing information in the public domains like in their websites.
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  IMPORTANCE OF SMARTGOVERNANCE Improving the internal organisational processes of governments; providing better information and service delivery;  increasing government transparency in order to reduce corruption;  reinforcing political credibility and accountability; and  promoting democratic practices through public participation and consultation.
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  E-governance and E-government •According to Thomas B. Riley government and governance are both about getting the consent and cooperation of the governed. • Government- It is a formal structure or a body holds political power. • Governance- governance is the outcome of the action of government. Facilitating the life of people. • In 1989 concept of Governance was first highlighted in world bank report on sub Saharan Africa. • E-Governance is the using of ICT to involve multi stakeholders in decision-making and in making governments open and accountable.
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  MODELS OF E-GOVERNANCE Dr.Arie Halachmi in his paper, namely, ‘ E-Government Theory and Practice has given five important Models of e-governance. 1. The Broadcasting Model. 2. The Critical Flow Model. 3. The Comparative Analysis Model. 4. The E-Advocacy/Mobilisation and Lobbying Model. 5. The Interactive-Service Model.
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  1. The BroadcastingModel • Disseminating useful governance information to public via ICT. • To make citizen well informed about all policies and actions of government. • Informed citizen is able to judge the government activities, their functioning. • All informs like the reports of commissions and their recommendations.
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  2. The CriticalFlow Model • Targeted audience is there unlike broadcasting model. • Instantly transferring the critical information to its strategic user group located anywhere. • For example, sending disaster alerts to the people of vulnerable area via SMS.
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  3. The ComparativeAnalysis Model • Highly significant model for developing countries. • Comparison will help to analyse between past and present. • For example, SDG index by NITI Aayog helps to measure and track India’s progress towards SDG set by UN. • Kerala and Uttarakhand is on top, Bihar and Jharkhand having low ranking. • Health Index by NITI Aayog. Kerala on the top and up made up last in the list. • This setting help to assess the progress attained by
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  4. The E-Advocacy/Mobilizationand Lobbying Model • Strong virtual communities formed who shares similar values and concerns. • It advocates to influence government policies and decisions. • For example, the online petitions, social media #campaigns. • Mullaperiyar decommission online signed petition.
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  5. The Interactive-ServiceModel • Government become directly available to citizens. • Interactive Government to Consumer to Government (G2C2G). • Government election, people’s feedback to the government after monitoring and evaluating them. • Two way interaction.
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  SIGNIFICANCE OF E-GOVERNANCE 1.Administrative development a) Automation of Administrative Processes • Minimal human intervention. • Higher efficiency. b) Paper Work Reduction • Emergence of less paper office. • Documentation, report preparation, databases are now maintained in computers. c) Quality of Services • Responsive • No delays and cost effective. • Great convenience. • Grievance redressal system.
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  d) Elimination ofHierarchy • Reduced procedural delay. • Use of intranet and LAN for easy communication. • Increased efficiency. e) Change in Administrative Culture • Bureaucratic pathology has been removed like red tapism which leads to corruption. • Values of accountability, openness, integrity, fairness, equity, responsibility and justice in the administrative culture.
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  2. Effective ServiceDelivery a) Transparency - Easy access to the documents made government accountable to public. b) Economic development - ICTs reduces the transaction costs, which makes services cheaper. - Helps remote areas to get informed about markets, agriculture, health etc. c) Social development - Informed citizenry can participate and voice their concerns. d) Strategic information system - analyse market and competitor information to help them plan make business more successful.
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  ENABLING A COMPATIBLEENVIRONMENT FOR E-GOVERNANCE IMPLEMENTATION IN PUBLIC ORGANIZATIONS a) Building a Congenial Environment-Political support, e- governance incentives, government resistance, and public awareness can bring about an environment for ICT application in organizations by overcoming resistance and generating demand for change. b) Monitoring and Evaluation -The implementation of an e- governance project necessitates constant monitoring to ensure its functionality, with independent agencies evaluating its success or failure based on pre-set parameters.
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  c) Business ProcessRe-engineering- A step-by-step analysis of government processes is necessary to ensure rationality and simplicity, considering stakeholder viewpoints. Recommendations for e-Governance should be identified, including redundant steps and adaptable provisions. Government forms, processes, and structures should be redesigned with procedural, institutional, and legal changes. d) Capacity Building and Creating Awareness- Capacity building for e-governance projects requires organizational and professional upgradation. Government organizations must conduct capacity assessments and establish training institutions, with Administrative Training Institutes at the top.
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  e) Identification ofe-Governance Projects and Prioritization- Union and State Governments should identify e-governance initiatives that cater to citizens' needs, provide timely information, allow basic online transactions, require verification of submitted data, and don't require complex database creation or integration. f) Implementation- The implementation of e-governance projects will involve a comprehensive project management exercise, breaking down the entire project into its components and activities for planning. g) Protection Strategy for Critical Information Infrastructure Assets