ECR – Austria Working Group 

    Social Sustainability
    Social Sustainability
The pillars of sustainability
The pillars of sustainability
The pillars of sustainability




                               ECR‐Working Groups
Social Sustainability    Ecological       Sustainable   Sustainable 
                         Sustainability   Transport     Packaging




Start 2009               Start 2007       Start 2009    Start 2009
First S i l Market in
Fi t Social M k t i
Austria
Founded 9 9 1999 in
        9.9.1999
Linz
Definition:
D fi iti
Social markets are facilities offering every day
requirements at a very reasonable price to 
persons with low income
persons with low income
Targets:
• Help people, who really need it


• Don’t waste it, use it!
 e.g. product with wrong packaging


• Integration instead of social exclusion
 Qualification and integration on job market
 Q lifi ti       di t     ti      j b    k t
Principles:


• Unsalable products are allocated to people, who really need it
e.g. Easter bunnies after Eastern, wrong freshness date, wrong packaging, 
left over of promotion packs etc.


• soled at a low price (10‐30% of normal sale price)
                       (        f                  )
… products are not charity. Customers feel like real shoppers ‐
  at eye level
   t     l l


• SOMA doesn’t buy products from manufacturer/ retailers
  SOMA doesn t buy products from manufacturer/ retailers
         Soled are only product, which were given free 


• No alcohol, no cigarettes in the assoetrement
Shopping at SOMA
SOMA shopping card
  Requirements:
     photo
       h t
     registration card in Austria
     identity
     id i card   d
     income limit per month


SOMA-card allows:
  max. 3 shopping a week
  max. € 8 per purchase
SOMA Shopping Card
SOMA Sh   i C d
SOMA Shopping Card
SOMA Austria & partners 
SOMA Austria & partners ‐ locations
                  30 shops in Austria
Sponsors:
Social actions:
Social actions:
• are also profitable for companies 
           p                 p
• increase the image of a company
• increase the loyality of personnel to the
 organisation
Target of the ECR working group 
        Social Sustainability

Optimisation of the possibilities for manufacturers and 
Optimisation of the possibilities for manufacturers and

retailers to allocate non marketable goods faster and in an 

organised way to distribute it under certain rules to persons 

with low income instead of disposal.
Main topics

• Potential analysis for social markets in Austria
  Potential analysis                    in Austria
• Analyse 2 studies of University of Economics Vienna
• Analyse different reasons for donate / not donate
  Analyse different reasons            / not donate
• Optimisation of the logistic supply chain:  
 manufacturer – social market
     f               l    k
• Optimisation of the logistic supply chain:
 retailer store – social market
• Cost analysis
Participants / Target Group
             Participants / Target‐Group

• R t il M
  Retailer, Manufacturer and Logistic Service Provider
                f t        d L i ti S i P id

• Charitable organisations and Social markets

• Academic Partnership
Social Sustainability working programm
                              Definition: social markets

       Personal / staff
       Cooperation retailer                            Other organisations e.g. 
       Partnerships                                    TAFEL, CARITAS

  Advantage for supplier                                   Applicable products
                                                           Applicable prod cts

                                       seal of                  Assortment 
   Overall appreciation 
            pp                                                  (brand  private label )
                                                                (brand – private label )
   &  added value                      quality
                                          li

                                                           Internal  PR
                                                           Publication
    Law / liability                                        Sponsoring list
                                                           Image
        Impact:                Logistics
        Waste                  central warehouse –         Potential analysis
        management             social market /             ‐Supplier
                               Store – social market       ‐ c stomer
                                                             customer
Working together 
     with social markets is 
CORPORATE SOCIAL RESPONSIBILITY
CORPORATE SOCIAL RESPONSIBILITY

ECR – Austria Working Group: Social Sustainability