ProblemIdentification
andSolution
Presented By:
-Alvin Subash 20DM021
-Anurag Thakur 20DM035
-Aparna Sharma 20DM038
-Bhawini Stuti 20DM060
-Bodhisattwa Das 20DM063
How can we improve and protect
the life of old generation in order to
cope up with fast paced world?
PROBLEM
STATEMENT
Lack of clarity in instructions/ lack of
support for using any technology or
devices.
 Understanding elderly people’s
perception of technology is important to
assist with introducing it to the population
& maximize the potential of technology to
facilitate independent living.
CUSTOMER DESCRIPTION
FOR THE PROBLEM
Mind Mapping
 We have come up with:
1. Device
2. Yearly packages/services
3. Guidelines
 Application to help them learn technology
 Open free resources to make them learn
 Ways to prevent elders from slipping &
contracting deadly fractures & life
threatening injuries
 Machine to help them move easily around
 Coaching classes and instructors
Shortlisting Solutions
Worksheet
2
6
Idea No. Solution Desirability Feasibility Viability Total score
(15)
1 Device 2 4 4 10
2 Baby
Proofing
3 3 2 8
3 Application 2 3 3 8
4 Open
Resources
2 3 2 7
DEVICE
 AI enabled device which will
work based on voice recognition.
 Would enable elders to be able to
use the device easily for
entertainment, networking,
telephoning & social purposes.
 Whole package would include,
baby proofing of house to
protect elders.
 In case of any accidents, there
would be a provision for
insurance.
SOCIAL
EMOTIONAL
FUNCTIONAL
1
2
3
4
CUSTOMER
NEEDS
Personalized
Interactive
Application
Voice Recognition
Sensors to
monitor health
Screen with blue
light filters
to protect eyes
Feels
independent
Feels joyful
Satisfaction
Feeling young
again
Friendship
Interaction
Proper health
monitoring
Livelihood
Ideas Customers Soon to be
non-customers
Refusing non-
customers
Unexplored non-
customers
Who are they? Elderly people People close to
retirement
People with less
savings
Youth & Children
Why are they
leaving/
uninterested?
They don’t
have a tech
influenced
product
They don’t have
the free time &
are already
accustomed
with technology
Less savings to
afford the product
right now
Already
accustomed to new
age technology
How to retain/
attract/ explore
them?
Introduce the
new product in
the market
Introduce the
product and
generate
awareness
Develop cheap
products in long
run for them
Develop a new
product exclusively
for them
Customer - Non-customer
analysis
Customer
Experience
Cycle/ Utility
Levers
Purchase Delivery Usage Supplements Maintenance Disposal
Productivity
Simplicity
Convenience
Risk
Fun & Image
Environmental
Friendliness
VALUE CHAIN ANALYSIS
Value of the Product Pain Points
THANK YOU!!!

Elab

  • 1.
    ProblemIdentification andSolution Presented By: -Alvin Subash20DM021 -Anurag Thakur 20DM035 -Aparna Sharma 20DM038 -Bhawini Stuti 20DM060 -Bodhisattwa Das 20DM063
  • 2.
    How can weimprove and protect the life of old generation in order to cope up with fast paced world? PROBLEM STATEMENT
  • 3.
    Lack of clarityin instructions/ lack of support for using any technology or devices.  Understanding elderly people’s perception of technology is important to assist with introducing it to the population & maximize the potential of technology to facilitate independent living. CUSTOMER DESCRIPTION FOR THE PROBLEM
  • 4.
    Mind Mapping  Wehave come up with: 1. Device 2. Yearly packages/services 3. Guidelines  Application to help them learn technology  Open free resources to make them learn  Ways to prevent elders from slipping & contracting deadly fractures & life threatening injuries  Machine to help them move easily around  Coaching classes and instructors
  • 5.
    Shortlisting Solutions Worksheet 2 6 Idea No.Solution Desirability Feasibility Viability Total score (15) 1 Device 2 4 4 10 2 Baby Proofing 3 3 2 8 3 Application 2 3 3 8 4 Open Resources 2 3 2 7
  • 6.
    DEVICE  AI enableddevice which will work based on voice recognition.  Would enable elders to be able to use the device easily for entertainment, networking, telephoning & social purposes.  Whole package would include, baby proofing of house to protect elders.  In case of any accidents, there would be a provision for insurance.
  • 7.
    SOCIAL EMOTIONAL FUNCTIONAL 1 2 3 4 CUSTOMER NEEDS Personalized Interactive Application Voice Recognition Sensors to monitorhealth Screen with blue light filters to protect eyes Feels independent Feels joyful Satisfaction Feeling young again Friendship Interaction Proper health monitoring Livelihood
  • 8.
    Ideas Customers Soonto be non-customers Refusing non- customers Unexplored non- customers Who are they? Elderly people People close to retirement People with less savings Youth & Children Why are they leaving/ uninterested? They don’t have a tech influenced product They don’t have the free time & are already accustomed with technology Less savings to afford the product right now Already accustomed to new age technology How to retain/ attract/ explore them? Introduce the new product in the market Introduce the product and generate awareness Develop cheap products in long run for them Develop a new product exclusively for them Customer - Non-customer analysis
  • 9.
    Customer Experience Cycle/ Utility Levers Purchase DeliveryUsage Supplements Maintenance Disposal Productivity Simplicity Convenience Risk Fun & Image Environmental Friendliness VALUE CHAIN ANALYSIS Value of the Product Pain Points
  • 10.