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Emotions & moods organisation behavior
1. Emotions are intense feelings directed at someone or something that are brief, while moods are less intense feelings that lack a stimulus and can last hours or days. 2. Emotions are action-oriented and caused by specific events, while moods are more cognitive and their causes are often unclear. 3. Examples of emotions include happiness, hope, surprise, anger, love, frustration, fear, sadness, feeling left out, hatred, and shock.
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Emotions & moods organisation behavior
- 1. Emotions & Moods A Presentation by: Dhaval Gurnani K.S.School of Business Management Ahmedabad.
- 2. EMOT I NS AND M DS
- 3. What is Affect? Affectis a broad range of feelings that people experience.
- 4. Affect Emotions Moods
- 5. What are emotionsand moods? Emotions are intense feelings that are directed at someone or something. Moods are feelings that tend to be less intense than emotions and that lack a contextual stimulus.
- 7. Duration Emotions are verybrief (seconds or minutes) Moods lasts longer than emotions(hours or days)
- 8. Orientation Emotions areAction oriented. Moods are cognitive in nature.
- 9. Causation Emotions are causedby specific event. Cause of mood is often general & unclear.
- 10. Expression Emotions are accompaniedby distinct facial expression. Moods are generally not indicated by distinct expressions.
- 11. Dimension Emotions are specific& numerous in nature. Moods have only two dimension ; i.e., Positive effect or Negative Effect.
- 14. Feeling of pleasure,contentment due to fortunate event is ‘Happiness’
- 15.
- 17. A feeling ofexpectation & desire is ‘Hope’
- 18. Hope..!! Professor is ABSENTtoday..!!
- 20. Feeling envious ofsomeone else’s possessions, achievements, or advantages
- 21. Rahul got 77% andI got only 75%.....
- 23. To discover suddenlythe unexpected,then we are ‘Surprised’
- 24. Friends at 00:00to wish me Birthday wid a cake. Wat a pleasant surprise..!!
- 26. ‘Anger’ is astrong feeling of annoyance, displeasure or hostility
- 27.
- 29. An intense feelingof deep affection is ‘Love’
- 30. Oh wow..!! She lovesme too….
- 32. Feeling Dissatisfaction &a lack of fulfilment leads to ‘frustration’
- 33.
- 35. An unpleasant emotioncaused by the threat of danger,pain or harm is ‘Fear’
- 36. I think Mam willask me the ‘CASE FACTS’
- 38. Feeling of sorrowor unhappiness is ‘sadness’
- 39.
- 41. When you arenot included in group,you feel ‘left out’
- 43. Feeling of Intensedislike for or strong aversion leads to ‘Hatredness’
- 45. When you gothrough a sudden upsetting event,you are ‘shocked’ What..?? Only 20 sms per day..!!
- 46. Felt Emotions An individual’sactual emotions. Example— Yuvraj Singh had tears of happiness immediately after winning the World Cup .
- 47. Emotions of RajuRastogi in 3 idiots when he got his placement….were ‘felt emotions’
- 48. Displayed Emotions Emotions thatare organizationally required and considered appropriate in a given job.
- 49.
- 50. Air Hostess orStewards in Aviation Industry
- 51.
- 52. At Wedding Procession—‘Baarat’
- 53. Surface Acting Hiding one’s inner feelings and forgoing emotional expressions in response to display rules.
- 54. Surface Acting A carsalesman is hiding his ‘anger’ towards a customer who had long test drive and still does not purchase the car. Still the Car Salesman smiles and says ‘Come Again Sir..!!’
- 55. Deep Acting Trying tomodify one’s true inner feelings based on display rules.
- 56. Doctor trying togenuinely feel more empathy for his patients is ‘deep acting’