WhatsApp Business
API :
Revolutionizing
Customer
Communication
22 Nov, 2024
What is WhatsApp Business
API?
• A communication solution designed for medium and large
businesses.
• Allows businesses to connect with customers at scale using
WhatsApp.
• Enables automation, customer service, and marketing
through messages.
WhatsApp Business vs WhatsApp
Business API
• WhatsApp Business App: Ideal for small businesses with basic customer
interaction needs.
• WhatsApp Business API: Built for larger businesses that require advanced
features such as:
• Automation of messages.
• Integration with CRM tools.
• Multi-agent support.
• Message templates for marketing.
Key Features of WhatsApp
Business API
It’s a fast, simple, and convenient
way to chat & quickly emerged as
the go-to messaging app for over 2
billion consumers around the globe.
Set up automated responses (e.g., greetings, quick
replies).
Automated Messaging
Seamlessly connect with CRM tools for real-time
customer support.
Customer Support Integration
Send pre-approved message templates for
notifications, promotions, etc.
Message Templates
Benefits of WhatsApp
Business API
• Connect with users on a platform they use daily.
• Quick, real-time communication.
Enhanced Customer Engagement
Scalability
• Handle thousands of conversations
simultaneously with automation.
Better Customer Support
• Provide personalized, timely support via chat
Global Reach
• WhatsApp is available in over 180 countries.
Contact
Phone :+91 - 8260003333
Email :info@ntspl.co.in
Address :Head OfficeDLF Two Horizon Centre,
5th Floor, DLF Phase 5, Gurugram, Haryana -
122002

Establish Your Business Presence on WhatsApp

  • 1.
  • 2.
    What is WhatsAppBusiness API? • A communication solution designed for medium and large businesses. • Allows businesses to connect with customers at scale using WhatsApp. • Enables automation, customer service, and marketing through messages.
  • 3.
    WhatsApp Business vsWhatsApp Business API • WhatsApp Business App: Ideal for small businesses with basic customer interaction needs. • WhatsApp Business API: Built for larger businesses that require advanced features such as: • Automation of messages. • Integration with CRM tools. • Multi-agent support. • Message templates for marketing.
  • 4.
    Key Features ofWhatsApp Business API It’s a fast, simple, and convenient way to chat & quickly emerged as the go-to messaging app for over 2 billion consumers around the globe. Set up automated responses (e.g., greetings, quick replies). Automated Messaging Seamlessly connect with CRM tools for real-time customer support. Customer Support Integration Send pre-approved message templates for notifications, promotions, etc. Message Templates
  • 5.
    Benefits of WhatsApp BusinessAPI • Connect with users on a platform they use daily. • Quick, real-time communication. Enhanced Customer Engagement Scalability • Handle thousands of conversations simultaneously with automation. Better Customer Support • Provide personalized, timely support via chat Global Reach • WhatsApp is available in over 180 countries.
  • 6.
    Contact Phone :+91 -8260003333 Email :[email protected] Address :Head OfficeDLF Two Horizon Centre, 5th Floor, DLF Phase 5, Gurugram, Haryana - 122002