EX05 - System Administration for MC Express

MC University
EX05|System Administration for MC Express

MC University
Agenda
General User Interface and Device Support
Rights, Restrictions, and Member Access
Configuring Preferences

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General User Interface and Device Support
Who Should Use MC Express?
System Administration for MC Express
Defined
Device Support

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Who Should Use MC Express?
MC Express can be used by anyone!
Typically designed for Maintenance
Technicians who need on-the-go access to a
simplified, mobile format of MC

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Who Should Use MC Express? (cont’d)
Designed to be as intuitive as possible
Terminology and functionality mirror MRO as
much as possible

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System Administration for MC Express Defined
Main methods of tailoring MC Express for
users:
• Access Group Rights
• Preferences

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System Administration for MC Express Defined (cont’d)
Differences between MRO / TWC and MC
Express:
• Parts vs. Materials
• Default Shop / RC
• Status Update (Complete / Close)
• Technician Focus

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Device Support
Common questions relating to mobile devices
and MC Express:
• What devices can I use with MC Express?
• How do I create a Home Screen icon on an iOS
device?
• How do I create a Home Screen icon on an
Android device?

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Rights, Restrictions, and Member Access
Member Settings
Repair Center and Accessible Locations
MC Express Rights Overview
Work Order Rights
Asset Rights
Inventory / Part Rights

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Member Settings
MRO Members Module used to specify
Access Group to which member should
belong and Application to which member
should have access

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Member Settings (cont’d)
Members can have access to any Application,
as long as Access Group setup to access MC
Express
• To limit access to only MC Express, set
Application to “R – Service Requester”

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Repair Center and Accessible Locations
Repair Center restrictions assigned to Access
Groups honored in MC Express
• Users will only see data for Repair Centers they
have access to

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Repair Center and Accessible Locations (cont’d)
Accessible Locations added to Labor records
will also be honored
• Users will only have access to Assets and Work
Orders from those locations

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MC Express Rights Overview
MC Express offers numerous rights to ensure
users have access to appropriate features

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MC Express Rights Overview (cont’d)
MRO Rights are honored whenever it is
possible:
• Edit
• Create
• New
• Delete

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When feature is different in MC Express or
access does not align, separate Rights are
provided
MC Express has a complete set of Rights
accessible from the MRO Access Group Rights
Tab

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MC Express general Rights:
• Access MC Express
• Access Feature to Remove MC Express User
Sessions
• Edit Contact Information on Personal Profile

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Work Order Rights
Many different Work Order Rights available
including:
• Access Work Order Labor Tab
• Edit Previous Entries on Labor Report
• Access “All Closed” Work Order Filter

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Asset Rights
Many different Asset Rights available
including:
• Access Asset Parts Tab
• Asset Task Feature
• Tab Access Rights

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Inventory (Part) Rights
Many different Inventory (Part) Rights
available including:
• Access Part History Tab
• Part Utility Rights
• Access Feature to Apply Counts in MC Express

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Editing MC Express Rights: Example
Now let’s take a look at how adjusting Rights
effects the accessibility and functionality in
MC Express!

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Configuring Preferences
MC Express Preferences Overview
General Preferences
Asset Preferences
Inventory (Part) Preferences
Work Order Preferences
Work Order Status Update Preferences

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MC Express Preferences Overview
Many preferences available to allow tailoring
interface for user experience
Especially valuable in MC Express where
access is often from small devices!

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MC Express Preferences Overview (cont’d)
Limited number of MRO Preferences
(external to those tied to MC Express) that
are honored
• Work Order
• System (Localization)
• Inventory
• Asset

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MC Express Preferences Overview (cont’d)
Accessed from MRO in MC Express Module /
Category

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General Preferences
Many general preference options, including:
• MC Express Session Time Out
• Display Active Filters on Home Page
• Default Repair Center to use in MC Express
• Default Stock Room for Part Search
• MC Express Default Language

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Asset Preferences
There are also many Asset preferences:
• Downtime Entry Mode
• Show Asset Fields
• Asset Meter Display
• Asset Task List feature – Work Order Relationship

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Inventory (Part) Preferences
Inventory (Part) preferences available:
• Display of Stock Room Settings for Part Locations
• Show Part Cost Info on Add / Edit Pages?

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Work Order Preferences
There are many Work Order preference
options:
• Display Custom Work Order Filters
• Date Field to Display in Work Order List
• Entry Type for Actual Labor
• Check for Duplicates when Creating Work Orders
in MC Express?
• Work Order Part Cost Info to Display
• Show Task Comments for Work Order Tasks?

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Work Order Status Update Preferences
Independent set of preferences appropriate
to user interface and new capabilities
• Does not honor existing Complete / Close or ECC
preferences

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Work Order Status Update Preferences (cont’d)
Many different preference options, including:
• Display Multiple Status Dates?
• Show / Require Labor Report?

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Work Order Status Update Preferences (cont’d)
• Entry Method for Labor Report Additions
• Show Work Order Cost Summary?
• Show / Require Meter Reading 1 and 2?
• Display of Downtime Controls

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Editing MC Express Preferences: Example
Now let’s take a look at how editing
Preferences for MC Express adjusts the
interface and capabilities!

EX05 - System Administration for MC Express

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