Facilitating Self-Management of
Chronic Disease through Home
Based Tele-Monitoring for Patients
with CCF and COPD
Suzie Hooper
August 2011
Acknowledgement
• Jo McLaren RN
• Emma Boston RN
• Belinda Smith RN
• Sue Rowe RN
• Carmel Bourne RN
Background
• Chronic Obstructive Pulmonary Disease (COPD) and
Congestive Cardiac Failure (CCF) are two of the most
prevalent chronic disease in Australia
• Difficult to accurately estimate prevalence
• Prevalence is increasing with the aging population
• Both are considered to be major public health issues in
all Western countries
AIHW (2005), Abhayaratna (2006)
Project Background
• Funding for the pilot was through the Medibank Private
Special Purpose Fund.
• MBP and SJGHC wanted to collaborate to develop a
home-based CDM program utilising emerging
technology
• SJGHC investigated potential home monitoring systems
• Selected the Intel Health Guide
• Patients with current hospital cover with Medibank
Private were eligible for participation in the project.
Target group
Target group for the pilot:
• Patients with a diagnosis of CCF or COPD
• Recent hospitalisation for their condition and /
or a history of multiple admissions for this
condition
• Potential to reduce the likelihood of hospital
admission
• Patients from both metropolitan and regional
areas
St John of God Health Care
• Australia’s largest Catholic
not-for-profit private health
care group.
• Established in 1895 in WA by
the Sisters of St John of God.
• 15 hospitals in Australia and
NZ, metropolitan and rural /
regional
St John of God Health Choices
• Established in 2009
• Reduction in hospital admission rates,
bed days and associated hospitalisation costs
• Provides all levels of home-based nursing care:
 Community, PAC
 HITH
• Branches:
 Melbourne, Berwick,
 Geelong, Warrnambool, Bendigo,
Ballarat
 Perth
Project Aims
• To determine the effectiveness of a home based tele-
monitoring system for patients with COPD and CCF
• Identification of an ‘at risk’ cohort of Medibank Private
members who would benefit from the program,
following an admission to hospital for their condition
• Reduction in hospital admission rates, bed days and
associated hospitalisation costs
Project Aims
• Improved self-management of the disease
• Provision of an integrated program of care between
nurses, doctors, hospital and the community
• Improved member wellness (measured subjectively
and objectively)
Program elements
• Pre-program assessment and recruitment if suitable
• Initial home visit by Health Choices nurse to set up
system
• Daily home-based physiological tele-monitoring for 12
weeks
Program elements
• Daily monitoring of vital signs and
physical symptoms
• Web-based data upload to
central monitoring data centre.
• Interpretation of physiologic
parameters by a skilled
registered nurse centrally.
• Appropriate intervention as indicated.
• Weaning over 4 weeks.
• Data collection and analysis.
Equipment
• Intel Health-Guide (home based
monitoring system).
• Peripherals:
 Sphygmomanometer
 Pulse oximeter (blue tooth)
 Scales (blue tooth)
Monitoring System
• Web-based central monitoring system (Intel Health
Management Suite)
• On-line interface that allows nurses to securely monitor
their patient’s condition
• SJGHC developed EXCEL patient data base and
patient record
Monitoring System
Monitoring System
Monitoring System
Possible interventions
• Telephone consultation by the RN
• Home visit by a member of the Health Choices
nursing team (clinical or technical)
• Liaison with patient’s GP/Specialist if indicated
Patient Enrolment
• 62 eligible
• 14 did not continue (no Special Purpose Fund form
completed)
– 5 RIP
– 1 doctor refused
– 4 refused
– 4 other
• 46 Enrolled (Special Purpose Fund forms completed)
Patient Enrolment
• 46 approved by Medibank Private Special Purpose Fund
Committee
• 32 Active clients
– 6 patients refused
– 4 RIP
– 4 other reasons
Current Activity
• 32 Active clients (July 2011)
– 9 monitoring daily
– 3 currently weaning
– 20 completed – ceased monitoring
• 2 will be ongoing
Patient Demographics
SJGHC /MPL Tele-monitoring Pilot Program
Age Range
2011
0
5
10
15
20
25
30
35
51-60 61-70 71-80 81-90 91-100 Total
Age range
Numberofpatients
Patient Demographics
SJGHC /MPL Tele-monitoring Pilot Program
Patient Gender
2011
0
2
4
6
8
10
12
14
16
18
Male Female
Gender
Numberofpatients
Male
Female
Patient Demographics
SJGHC /MPL Tele-monitoring Pilot Program
Region
2011
0
5
10
15
20
25
Bendigo Berwick Nepean
Region
Numberofpatients
Bendigo
Berwick
Nepean
Patient Demographics
SJGHC/MPL Tele-monitoring Pilot Project
Diagnosis
2011
31%
63%
6%
CCF
COPD
CCF/COPD
Health Service Utilisation
• Number of Admissions to hospital - 6
• Number of admitted days – to be determined
• Days between hospitalisation for the chronic condition –
to be determined
• Number of unscheduled home nursing visits
– Clinical - 3
– Technical (system management) - 21
Hospitalisation
• Number of Admissions to hospital - 7
• Reason for admission
1. Worsening disease  palliative
2. Cardiac complications  full time care
3. Chest Infection  10 day stay  recommenced monitoring
(had commenced weaning)
4. Blood transfusion (leukaemia)  1 day stay 
recommenced monitoring
5. Back surgery  currently in hospital
6. Pneumonia  7 day stay  recommenced monitoring (had
not commenced weaning)
7. Chest infection  10 day stay – home with PICC line and
recommenced monitoring
Clinician Feedback
Successes
- Good system that is very easy for the patients to use
- Currently assessing patient and carer satisfaction
- Comprehensive system of data that provides the
whole picture that usually indicates when intervention
is needed (some exceptions)
- Minimal requirement for phone follow up related to
clinical issues
Clinician Feedback
Difficulties
- Connectivity issues in outer-metro and regional areas
related to wireless internet
- Issues with firewall protection within SJGHC (unable
to use videoconferencing)
- Clinicians need reasonable computer skills
- Complexities related to multiple clinicians monitoring
patients – knowledge of patients reduces necessity
for patient contact
Patient Feedback
• COPD patient who has had 6 hospital admissions in the
last half of 2010 has now stayed out of hospital for 10
months and feels he is in control of his health – remains
out of hospital and wife went on overseas for a holiday.
• COPD / CCF patient admitted monthly prior to
monitoring and rehab program – feels more in control of
her health - remains out of hospital 14 weeks.
Patient Feedback
• COPD / CCF patient – remained out of hospital –
increased confidence – has taken a trip to Sydney to
meet her first great grand child.
• CCF patient – remained out of hospital – severe CCF –
monitoring provides reassurance regarding condition.
• Many patients and carers express general sense of
increased confidence in managing their condition.
Issues for consideration
• Need for broadband internet to facilitate consistent
monitoring and utilise video capability
• Need the formal data analysis to determine quantitative
and qualitative outcomes
• Develop proposals to access funding more broadly
Thanks to our collaborators
• Steve Hall (CEO, St John of God Health Choices)
• Rebecca Redpath (Medibank Private)
• Dianne Paynter (Medibank Private)
• Dr Steve Bunker (Medibank Private)
• Anthony Fanning (Healthe Tech Pty Ltd)
• Scott Moller-Neilson (Healthe Tech Pty Ltd)
• George Margellis (Care Innovations an Intel GE Company)
References
1. Australian Institute of Health and Welfare (2005) Chronic Respiratory Disease in
Australia. Their prevalence, consequences and prevention.
2. Abhayaratna, Smith, Becker, Marwick, Jeffery and McGill (2006) Prevalence of heart
failure and systolic ventricular dysfunction. MJA 184(4) 151-154
3. Australian Bureau of Statistics (2001) National Health Survey
4. Krum H. and Stewart S. (2006) Chronic Heart Failure; time to recognise this major public
health problem. MJA 184(4) 147-148
5. Australian Institute of Health and Welfare (2004) Heart, Stroke and Vascular Disease –
Australian Facts 2004
6. Krum H. , Jelinek M., Stewart S., Sindone A., Atherton J., Hawkes A., (2006) Guidelines
for the prevention , detection and management of people with chronic heart failure in
Australia 2006
7. Pfeffer M.,Swedberg K., Granger C., Held C, McMurray J., Michelson, Olofsson B.,
Östergren J., Yusuf S., for the CHARM Investigators and Committees (2003). Effects of
Candesartan on mortality and morbidity in patients with chronic heart failure: the CHARM-
Overall programme. The Lancet, Vol 362. 759-766

Facilitating self management of chronic disease through home based tele monitoring for patients with ccf and copd

  • 1.
    Facilitating Self-Management of ChronicDisease through Home Based Tele-Monitoring for Patients with CCF and COPD Suzie Hooper August 2011
  • 2.
    Acknowledgement • Jo McLarenRN • Emma Boston RN • Belinda Smith RN • Sue Rowe RN • Carmel Bourne RN
  • 3.
    Background • Chronic ObstructivePulmonary Disease (COPD) and Congestive Cardiac Failure (CCF) are two of the most prevalent chronic disease in Australia • Difficult to accurately estimate prevalence • Prevalence is increasing with the aging population • Both are considered to be major public health issues in all Western countries AIHW (2005), Abhayaratna (2006)
  • 4.
    Project Background • Fundingfor the pilot was through the Medibank Private Special Purpose Fund. • MBP and SJGHC wanted to collaborate to develop a home-based CDM program utilising emerging technology • SJGHC investigated potential home monitoring systems • Selected the Intel Health Guide • Patients with current hospital cover with Medibank Private were eligible for participation in the project.
  • 5.
    Target group Target groupfor the pilot: • Patients with a diagnosis of CCF or COPD • Recent hospitalisation for their condition and / or a history of multiple admissions for this condition • Potential to reduce the likelihood of hospital admission • Patients from both metropolitan and regional areas
  • 6.
    St John ofGod Health Care • Australia’s largest Catholic not-for-profit private health care group. • Established in 1895 in WA by the Sisters of St John of God. • 15 hospitals in Australia and NZ, metropolitan and rural / regional
  • 7.
    St John ofGod Health Choices • Established in 2009 • Reduction in hospital admission rates, bed days and associated hospitalisation costs • Provides all levels of home-based nursing care:  Community, PAC  HITH • Branches:  Melbourne, Berwick,  Geelong, Warrnambool, Bendigo, Ballarat  Perth
  • 8.
    Project Aims • Todetermine the effectiveness of a home based tele- monitoring system for patients with COPD and CCF • Identification of an ‘at risk’ cohort of Medibank Private members who would benefit from the program, following an admission to hospital for their condition • Reduction in hospital admission rates, bed days and associated hospitalisation costs
  • 9.
    Project Aims • Improvedself-management of the disease • Provision of an integrated program of care between nurses, doctors, hospital and the community • Improved member wellness (measured subjectively and objectively)
  • 10.
    Program elements • Pre-programassessment and recruitment if suitable • Initial home visit by Health Choices nurse to set up system • Daily home-based physiological tele-monitoring for 12 weeks
  • 11.
    Program elements • Dailymonitoring of vital signs and physical symptoms • Web-based data upload to central monitoring data centre. • Interpretation of physiologic parameters by a skilled registered nurse centrally. • Appropriate intervention as indicated. • Weaning over 4 weeks. • Data collection and analysis.
  • 12.
    Equipment • Intel Health-Guide(home based monitoring system). • Peripherals:  Sphygmomanometer  Pulse oximeter (blue tooth)  Scales (blue tooth)
  • 13.
    Monitoring System • Web-basedcentral monitoring system (Intel Health Management Suite) • On-line interface that allows nurses to securely monitor their patient’s condition • SJGHC developed EXCEL patient data base and patient record
  • 14.
  • 15.
  • 16.
  • 17.
    Possible interventions • Telephoneconsultation by the RN • Home visit by a member of the Health Choices nursing team (clinical or technical) • Liaison with patient’s GP/Specialist if indicated
  • 18.
    Patient Enrolment • 62eligible • 14 did not continue (no Special Purpose Fund form completed) – 5 RIP – 1 doctor refused – 4 refused – 4 other • 46 Enrolled (Special Purpose Fund forms completed)
  • 19.
    Patient Enrolment • 46approved by Medibank Private Special Purpose Fund Committee • 32 Active clients – 6 patients refused – 4 RIP – 4 other reasons
  • 20.
    Current Activity • 32Active clients (July 2011) – 9 monitoring daily – 3 currently weaning – 20 completed – ceased monitoring • 2 will be ongoing
  • 21.
    Patient Demographics SJGHC /MPLTele-monitoring Pilot Program Age Range 2011 0 5 10 15 20 25 30 35 51-60 61-70 71-80 81-90 91-100 Total Age range Numberofpatients
  • 22.
    Patient Demographics SJGHC /MPLTele-monitoring Pilot Program Patient Gender 2011 0 2 4 6 8 10 12 14 16 18 Male Female Gender Numberofpatients Male Female
  • 23.
    Patient Demographics SJGHC /MPLTele-monitoring Pilot Program Region 2011 0 5 10 15 20 25 Bendigo Berwick Nepean Region Numberofpatients Bendigo Berwick Nepean
  • 24.
    Patient Demographics SJGHC/MPL Tele-monitoringPilot Project Diagnosis 2011 31% 63% 6% CCF COPD CCF/COPD
  • 25.
    Health Service Utilisation •Number of Admissions to hospital - 6 • Number of admitted days – to be determined • Days between hospitalisation for the chronic condition – to be determined • Number of unscheduled home nursing visits – Clinical - 3 – Technical (system management) - 21
  • 26.
    Hospitalisation • Number ofAdmissions to hospital - 7 • Reason for admission 1. Worsening disease  palliative 2. Cardiac complications  full time care 3. Chest Infection  10 day stay  recommenced monitoring (had commenced weaning) 4. Blood transfusion (leukaemia)  1 day stay  recommenced monitoring 5. Back surgery  currently in hospital 6. Pneumonia  7 day stay  recommenced monitoring (had not commenced weaning) 7. Chest infection  10 day stay – home with PICC line and recommenced monitoring
  • 27.
    Clinician Feedback Successes - Goodsystem that is very easy for the patients to use - Currently assessing patient and carer satisfaction - Comprehensive system of data that provides the whole picture that usually indicates when intervention is needed (some exceptions) - Minimal requirement for phone follow up related to clinical issues
  • 28.
    Clinician Feedback Difficulties - Connectivityissues in outer-metro and regional areas related to wireless internet - Issues with firewall protection within SJGHC (unable to use videoconferencing) - Clinicians need reasonable computer skills - Complexities related to multiple clinicians monitoring patients – knowledge of patients reduces necessity for patient contact
  • 29.
    Patient Feedback • COPDpatient who has had 6 hospital admissions in the last half of 2010 has now stayed out of hospital for 10 months and feels he is in control of his health – remains out of hospital and wife went on overseas for a holiday. • COPD / CCF patient admitted monthly prior to monitoring and rehab program – feels more in control of her health - remains out of hospital 14 weeks.
  • 30.
    Patient Feedback • COPD/ CCF patient – remained out of hospital – increased confidence – has taken a trip to Sydney to meet her first great grand child. • CCF patient – remained out of hospital – severe CCF – monitoring provides reassurance regarding condition. • Many patients and carers express general sense of increased confidence in managing their condition.
  • 31.
    Issues for consideration •Need for broadband internet to facilitate consistent monitoring and utilise video capability • Need the formal data analysis to determine quantitative and qualitative outcomes • Develop proposals to access funding more broadly
  • 32.
    Thanks to ourcollaborators • Steve Hall (CEO, St John of God Health Choices) • Rebecca Redpath (Medibank Private) • Dianne Paynter (Medibank Private) • Dr Steve Bunker (Medibank Private) • Anthony Fanning (Healthe Tech Pty Ltd) • Scott Moller-Neilson (Healthe Tech Pty Ltd) • George Margellis (Care Innovations an Intel GE Company)
  • 33.
    References 1. Australian Instituteof Health and Welfare (2005) Chronic Respiratory Disease in Australia. Their prevalence, consequences and prevention. 2. Abhayaratna, Smith, Becker, Marwick, Jeffery and McGill (2006) Prevalence of heart failure and systolic ventricular dysfunction. MJA 184(4) 151-154 3. Australian Bureau of Statistics (2001) National Health Survey 4. Krum H. and Stewart S. (2006) Chronic Heart Failure; time to recognise this major public health problem. MJA 184(4) 147-148 5. Australian Institute of Health and Welfare (2004) Heart, Stroke and Vascular Disease – Australian Facts 2004 6. Krum H. , Jelinek M., Stewart S., Sindone A., Atherton J., Hawkes A., (2006) Guidelines for the prevention , detection and management of people with chronic heart failure in Australia 2006 7. Pfeffer M.,Swedberg K., Granger C., Held C, McMurray J., Michelson, Olofsson B., Östergren J., Yusuf S., for the CHARM Investigators and Committees (2003). Effects of Candesartan on mortality and morbidity in patients with chronic heart failure: the CHARM- Overall programme. The Lancet, Vol 362. 759-766