This document is a learning activity sheet for a food and beverage service course. It includes an introduction to the 6 core competencies of food and beverage service, such as preparing the dining area and taking orders. There is a pre-test with multiple choice questions about roles in the restaurant industry. The activity section has students write down what comes to mind for terms like "food", "beverage", and "service". It also has them create a concept map around the word "restaurant". The document emphasizes that customer satisfaction is important for the success of food and beverage businesses.