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Finalpptofe business
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- 2. What is e-business? 1/12/20142 E-Business is the electronic connection of business operations to customers, suppliers, employees and other partners. E-Business refers to a broader definition of e- commerce, not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, conducting e-learning, and processing electronic transactions.
- 3. Evolution of e-business 1/12/20143 How it started Electronic data interchange (EDI) - electronically transfer routine documents (application enlarged pool of participating companies to include manufacturers, retailers, services) 1970s: innovations like electronic funds transfer (EFT) - funds routed electronically from one organization to another (limited to large corporations) 1990s: the Internet commercialized and users flocked to participate in the form of dot-com, or Internet start-ups
- 4. Evolution of e-business(cont.) 1/12/2014 4 1997: Introduction of a brand new phrase –e-business 1999: The emphasis of e-business shifted from B2C to B2B 2001: The emphasis shifted from B2B to B2E, c- commerce, e-government, e-learning, and m-commerce 2011-12: Total online shopping and transactions in the United States between $7 to $10 trillion E-business will undoubtedly continue to shift and change
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- 6. Online purchasing strategy:allows for buying and selling of products and information on the Internet and other online services. Digital communication strategy: allows for delivery of digital information, products, services, or payments online. Service strategy: allows for the cutting of costs, improving of the quality of goods, and increasing the speed of service. 1/12/2014 6
- 7. Business process strategy:allows automation of business transactions and work flows. Market-of-one strategy: allows for developing products for a single customer with close to the same costs as mass production. Auction based strategy: allows automation of bidding for products or customers online. ex:-www.eBay.com Pricing Strategy: Allows businesses to pursue market share by selling at low prices or giving away products and services for free. 1/12/2014 7
- 8. Global reach Reduced cost Convenience Higherproductivity and efficiency 1/12/2014 8
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- 11. To share knowledgeand reap productivity gains by finding information faster To communicate faster with clients and suppliers To provide options for teleworking To implement web services To enable teams to work collaboratively irrespective of geography To better automate business procedures 1/12/2014 11
- 12. Personalized relations Maintain visitorprivacy Make your site easy to use Manage visitor perceptions Maintain site consistency Quick Response 1/12/2014 12
- 13. Privacy isamong the top concerns of Internet users. E-business sites often require passwords and use electronic signatures, an electronic form of identity verification. Companies can track customers’ shopping and viewing habits through cookies. Customers usually prefer that companies do not share their personal information. Merchants have responded by joining privacy organizations. Privacy protections may soon become legally required. Employees also have concerns that employers are monitoring their Internet behavior. Companies worry about data theft. 1/12/2014 13 E-BusinessChallenges (privacy)
- 14. • Internet CrimeComplaint Center logs more than 200,000 complaints annually. • 50% of the complaints referred to law enforcement agencies deal with online auctions. • Phishing is a growing form of Internet fraud that uses e-mail or pop- up messages to get unsuspecting victims to disclose personal information. • Vishing, or voice phishing, involves phone calls to credit card customers to obtain personal and banking information. • Payment fraud is growing. 1/12/2014 14 E-BusinessChallenges (Internet Fraud)