PSO was formed in 1976 through the merger of two state-owned oil companies. It underwent restructuring in 2004 to improve processes. As the largest Pakistani oil company, PSO faces competition from Shell and Caltex. It has maintained leadership through effective reforms, best practices, and business strategies. The document discusses PSO's organizational structure, culture, planning, decision-making, training, and recommendations to address issues like changing perceptions and high land costs.