#13:Trainers should learn about the role factors. Cover each role factor separately. Feed information - especially strengths and how to manage. Encourage debate and learning. Do not allow yourself to confuse DISC with ROLE FACTORS. Never compare them Remember role factors are not like behaviour factors. The ROLE FACTOR INFORMATION is FIXED and FACTUAL. Attitudes and behaviour are irrelevant in role factor terms. Put - Heading on screen e.g. Anchor - Describe Role Factors - Then for each Role Factor heading, facilitate discussion on: a) Team Value b) Managing the person. * * * * * * * *