From sensor data processing to proactive alerting and ai software ag - misja heuveling-cwin18-utrecht
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This document discusses how an IoT platform can enable connectivity of devices, processing of sensor data, analytics and decision making, integration with other systems, and application development. It provides an overview of the key capabilities of an IoT platform, including device management, analytics, integration, and low-code application development. It also discusses how such a platform can support use cases across various industries from industrial IoT to smart cities.
From sensor data processing to proactive alerting and ai software ag - misja heuveling-cwin18-utrecht
- 1. FROM SENSOR DATA PROCESSING TO PROACTIVE ALERTING AND AI Misja Heuveling Principal Digital Architect 25 September 2018 © 2018 Software AG. All rights reserved.
- 2. 2 | © 2018 Software AG. All rights reserved. Wisdom Knowledge Insight Data
- 3. 2 | © 2018 Software AG. All rights reserved. Wisdom Knowledge Insight Data
- 4. 4 | Device ManagementFlexible Deployment Private data centerPublic CloudAutomated deployment in public cloud Migrate between public and private cloud No lock-in to IaaS layer Device ManagementEnd-to-end Security Strong encryption (TLS A+ grade) Enforce password policies Two-factor authentication Global role & permission management Restrict access to inventory and operations Hierarchical user management, delegates Device ManagementScalability & High Availability Tested with 8+ million devices Increase capacity by adding servers No outage if database/core server fails Disaster recovery options Active / Passive => RPO < 1 min Active / Active => RPO & RTO < 1 min. CLOUD-FIRST, CARRIER-GRADE IOT PLATFORM © 2018 Software AG. All rights reserved. Device ManagementTrue Multi-Tenancy … On-board new customer by single API call 100% data isolation ~ 0€ production costs for trial customers Sub tenant management Tenant statistics Application subscription management
- 5. 5 | DATA SENSOR DATA PROCESSING © 2018 Software AG. All rights reserved.
- 6. 6 | IOT | REFERENCE ARCHITECTURE © 2018 Software AG. All rights reserved. Device management Connectivity Gateway Connected Devices Device Connectivity
- 7. 7 | all devices, all networks, all verticals, all use cases … CUMULOCITY IOT © 2018 Software AG. All rights reserved. DEVICE CONNECTIVITY Plug & Play with existing integrations 100+ devices and gateways 300+ protocols (BACnet, KNX, Siemens..) Connect over any IP network without VPN Cloud Fieldbus Central, web based end-to-end integration LPWAN Agents NB-IoT Model-less integration Use 1000’s of device types/versions Device originated data model extension Protocols supported: MQTT, REST, LWM2M, Tracker, SNMP SmartREST payload compression Device SDK’s for: Use any environment with: SE & ME Integrate new device types DEVICES
- 8. 8 | all devices – all use cases – all networks … CUMULOCITY IOT © 2018 Software AG. All rights reserved. DEVICE MANAGEMENT & DEVICE TWIN DEVICES Connection Management ▪ Device Inventory & Runtime Statistics ▪ Device Identity Management ▪ Credentials per individual device ▪ Provisioning for small & large deployment ▪ Auto-registration ▪ Asset management (network, location, …) ▪ Gateway hierarchy and command routing ▪ Device Twin ▪ Connection availability monitoring ▪ Connection metrics (RSSI, Signal strength) ▪ Switching between IP and SMS Device Lifecycle Device Operations ▪ Access screen of remote machine / HMI ▪ Single sign login, per user access rights ▪ No shared password, no VPN, no client SW ▪ Firmware & software management ▪ Fault & alarm management ▪ Configuration management ▪ Remote command execution ▪ Bulk operations with scheduling ▪ Troubleshooting: Remote shell, logs, …. ▪ Real-time alarms with integrated workflow Remote Access
- 9. 9 | IIOT PATTERN – EXAMPLE CONDITION MONITORING REMOTE MONITORING, SCADA CONTROL & PREDICTIVE MAINTENANCE SCADA control 5.000 params
- 10. 10 | COMPONENTS OF AN END-TO-END IOT SOLUTION 2017 8 Software AG. All rights reserved. IoT Endpoints ERP CRM SaaS IoT Cloud Platform Enterprise Applications Long-range Communication Integration (e.g. REST) SouthBoundAPIs NorthBoundAPIs IoT Edge Thin | Thick Gateway | Agent Local Communication Edge Server An IoT cloud hub is not always sufficient…
- 11. 11 | Data processing and analytics INSIGHT © 2018 Software AG. All rights reserved.
- 12. 12 | IOT | LAMBDA ARCHITECTURE © 2018 Software AG. All rights reserved. handling data in motion & data at rest S p e e d L a y e r B a t c h L a y e r Connectivity Data & Analytics Streaming Analytics Predictive Model Execution Gateway Business Intelligence Time Series Analytics Predictive Model Creation Connected Devices Device Connectivity Storage In-Memory Dashboards
- 13. 13 | all devices – all use cases – all networks … CUMULOCITY IOT © 2018 Software AG. All rights reserved. ANALYTICS & DATA DEVICES ANALYTICS & DECISIONS Visualization & Data ExplorationStreaming & Predictive Analytics Apama’s patented, in-memory streaming analytics enables: ▪ Filtering, correlation, aggregation and pattern detection with time and location constraints ▪ Enrichment of streaming data with context data for deeper, richer analytics ▪ Performs analytics on both discrete events and event streams ▪ Designed for high throughput & low latency, with small HW footprint ▪ Predictive analytics with R and Python ▪ Operationalization of predictive models ▪ Elastically scalable data store (MongoDB) ▪ Complemented by Terracotta DB as in-memory data platform ▪ Pre-built integration with data lakes ▪ Built-in IoT/IIoT domain data models Data Management ▪ Interactive business-focused mashup dashboards with responsive design ▪ Real-time with historic data blending ▪ Exploratory ad-hoc & time series analysis ▪ Supports rich set of data sources ▪ SCADA visualization ▪ IIoT Cockpit & Digital Twins
- 14. 3 | VISION - IOT SOLUTION BUILDING SHOULD BE THAT SIMPLE © 2018 Software AG. All rights reserved. BUILD APPLICATIONS Build & deploy data-driven applications easily to drive business value < 30 minutes INTEGRATE APPLICATIONS Integrate with existing enterprise applications and cloud services < 10 minutes ANALYTICS & DASHBOARDS Build and run analytics and create real-time interactive dashboards < 10 minutes CONNECT DEVICES Connect a new device, consume live data and be able to trigger operations < 5 minutes
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- 16. 16 | CRITICAL GENERATORS DIGITAL TWIN & SMART RULES CLASSIC AUTOMATION TECHNOLOGY (AT) INTERNET OF THINGS (IOT) Condition Monitoring 60 parameters real-time approx. different 100 models Device Connectivity Device Management Predictive Maintenance Touch Control / Human Machine Interface (HMI) Link to Business Systems (ERP, CRM,…) Alerting “Smart Rules” Workforce Management Link to Process Automation 16
- 17. 17 | Adding the business context KNOWLEDGE © 2018 Software AG. All rights reserved.
- 18. 18 | IOT | REFERENCE ARCHITECTURE © 2018 Software AG. All rights reserved. (Hybrid-) Integration between IT and OT S p e e d L a y e r B a t c h L a y e r Connectivity OT / IT IntegrationData & Analytics Streaming Analytics Predictive Model Execution Gateway Business Intelligence Time Series Analytics Predictive Model Creation Connected Devices Enterprise Applications (IT) & Production Data (OT) MES ERP CRM SaaS DB Device Connectivity API Management & Hybrid Integration Storage In-Memory Dashboards
- 19. 19 | ISA-95 DOMAINS Bridging OT / IT domains is not trivial © 2018 Software AG. All rights reserved. For internal use only OT / Automation IT SCADA DCS PLC MES Historian ERP, WMS, eBusinees, SCM, CRM, PLM Software AG solutions securely bridge these areas HMI LIMS, PLM
- 20. 20 | all devices – all use cases – all networks … CUMULOCITY IOT © 2018 Software AG. All rights reserved. INTEGRATION & API DEVICES ANALYTICS & DECISIONS INTEGRATION & API Hybrid Integration ▪ Easily integrate device data with Enterprise Apps, Cloud Apps, Big Data Apps and 3rd Party Ecosystems ▪ 150+ adapters: SAP, Ora, ServiceNow, Salesforce, MS Dynamics, AWS S3, … ▪ Manipulate data with graphical mapping & convert it into other formats ▪ Provide support for relevant protocol and interfaces in addition to IoT protocols ▪ End-to-end security support; supporting all relevant security standards like OAuth, SAML, Kerberos plus custom APIs ▪ Start automated actions based on IoT events (e.g. remedy actions, kick off smart contracts, send technician out) API Management ▪ Full lifecycle API Management for delivering higher-value data via REST, SOAP, etc. ▪ API Portal for API design, development, promotion and 3rd party access ▪ API Gateway for security, authorization, monitoring, governance & monetization
- 21. 21 | Scope of work: Detection of painting flaws in real time Technical solution: Edge Analytics, Machine Learning (ML), IoT Platform Benefits: Less production waste, condition monitoring END-TO-END IOT PLATFORM PREDICTIVE ANALYTICS USING IOT, ANALYTICS AND ML CAPABILITIES © 2018 Software AG. All rights reserved.
- 22. 22 | WISDOM © 2018 Software AG. All rights reserved.
- 23. 23 | IOT | HIGH-LEVEL OT/ IT ARCHITECTURE © 2018 Software AG. All rights reserved. Actions based on augmented intelligence S p e e d L a y e r B a t c h L a y e r Connectivity OT / IT IntegrationData & Analytics Actions Streaming Analytics Predictive Model Execution Gateway Business Intelligence Time Series Analytics Predictive Model Creation Connected Devices Enterprise Applications (IT) & Production Data (OT) MES ERP CRM SaaS DB Device Connectivity API Management & Hybrid Integration APIs Processes Human Alerts Storage In-Memory Dashboards
- 24. 24 | all devices – all use cases – all networks … CUMULOCITY IOT © 2018 Software AG. All rights reserved. PROCESS AUTOMATION & APPLICATION DEVELOPMENT DEVICES ANALYTICS & DECISIONS INTEGRATION & API Process & Applications ▪ Low Code Apps: Visually configure forms-based applications with business rules, processes, cases, SLAs, dashboards, and reporting. High-Productivity App Development ▪ Dynamic Processes: Insert & change processes “on the fly” including in-flight tasks, steps and sub-processes. ▪ Microservice SDK & Hosting: Add and run self-developed functionality easily High-Control App Development
- 25. 25 | > 2000* Data parameter combinations ~ 400k Crashes analyzed > 5 mio. customers worldwide Miles of driving data END-TO-END CAR DATA PLATFORM © 2017 Software AG. All rights reserved. Confidential 380 bn. World’s leading insurance telematics provider (today: 40% market share) Global car insurance market outlook 1bn+ cars worldwide on the road TAM: ~ $650bn insurance contract volume (market share today: ~ $35bn) Risk analytics Other services Crash & claims *vehicle, weather, traffic, socio-demographics … Picture source: Las Vegas weekly Current statistics / figures
- 26. 26 | FROM DATA TO BUSINESS OUTCOMES © 2017 Software AG. All rights reserved. Confidential
- 27. 27 | INTEGRATED ARCHITECTURE © 2017 Software AG. All rights reserved. Confidential
- 28. 28 | … CUMULOCITY IOT © 2018 Software AG. All rights reserved. SOLUTION ACCELERATORS all devices, all networks, all verticals, all use cases INTEGRATION & API DATA & ANALYTICS DEVICES PROCESS & APPLICATIONS SOLUTION ACCELERATORS Pre-packed Features, Plugins and Configurations Simplifies, speeds & secures time to value: Industrial IoT Accelerator: Cloud Fieldbus secure connection Support for over 300 protocols Full featured SCADA-like visualizations Telematics Accelerator: Connect industrial vehicles Optimize vehicle operations Analyze environmental conditions Tracking Accelerator: Connection to locator devices Geofencing and localization techniques Condition monitoring Starter Kit for various Use Cases & Industries
- 29. 29 | SOME OF OUR EXAMPLE IOT USE CASES Smart, connected products Industrial IoT Patient monitoring Traffic monitoring / Safety Smart City Grid element monitoring Utility metering Logistics & Asset tracking Surveillance & Security Retail / Vending telemetry Intelligent building Sensing & Observations Medical equipment What’s your business? Metadata collection for people and vehicle counting & events Conveyor in auto manufacturing
- 30. 30 | © 2018 Software AG. All rights reserved.