Google Places provides a free listing for local businesses and is an important tool for customers to find businesses online. It has become the new "yellow pages" as more consumers search online for local information. While Google Places listings are free, proper optimization is needed to rank well locally in search results and gain customer actions from impressions. Local businesses should claim and complete their Google Places listing, seek citations from third party sites, encourage reviews, and monitor the listing amid frequent changes to the Google Places platform.