Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
Growth	
  Hacking	
  with	
  Kris1n	
  Luck	
  
	
  
Tips	
  &	
  Advice	
  On	
  How	
  You	
  Can	
  Apply	
  
Growth	
  Hacking	
  To	
  Your	
  Business	
  
Kris1n	
  Luck	
  
Kris1n	
  Luck	
  Consul1ng	
  
	
  
@kris'nluck	
  
	
  
13	
  March,	
  2015	
  
#NewMR	
  2015	
  Sponsors	
  
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
what growth hacking isn’t……
just for start-ups
haphazard
siloed
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
what growth hacking is……
lightweight
iterative
creative / collaborative
make – test – learn cycle
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
 product
distribution
marketing
GROWTH
HACKING
= self perpetuating marketing &
growth machine
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
define your engine of growth and…
attain (value proposition)
sustain (tuning product/market fit)
gain (scaling customer base)
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
defining your strategy:
total commitment to vision
money or time?
introvert or extrovert?
clear KPI’s
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
build (mvp)
measure
learn
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
case study:
utilitarian branding
highly commoditized
expensive
late to market
high barriers to entry
pain point assumptions
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
build – measure – learn
2000 Decipher is created: a full service research solution
2002 brand downsizes to focus on market research services
2007 brand awareness less than 10%
first comprehensive wave of rebranding occurs
2008-2010 software platform development in process
2011-2012 two waves of research (product/branding)
brand awareness at 30%
aspirational ad campaign begins
2013 addl’ brand research and marketing iteration
2014 brand awareness at nearly 70%
sold to FocusVision – November 2014
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
build – measure – learn
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
build – measure – learn
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
build – measure – learn
pivot or persevere?
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
build – measure – learn
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
build – measure – learn
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
build – measure – learn
pivot or persevere?
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
build – measure – learn
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
build – measure – learn
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
build – measure – learn
pivot or persevere?
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
strategies
development feedback loop
creative approach to pain points
clients as advocates
continuous measurement / iteration
thought leadership / public relations
marketing automation
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
resources
free!
zolo
google analytics
hootsuite
mail chimp
marketing 2020
paid!
salesforce
raventools / cyfe
sprout social	
  
pardot	
  
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
leave with this…
determine your engine of growth
commit to your vision without ego
build – measure – learn feedback loop
iterate or pivot when required
avoid vanity metrics	
  
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
“the critical ingredient is getting off your butt and
doing something. it's as simple as that. a lot of
people have ideas, but there are few who
decide to do something about them now. not
tomorrow. not next week. but today. the true
entrepreneur is a doer, not a dreamer.
- Nolan Bushnell
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
www.kristinluck.com
+13107136622
kristin@kristinluck.com
sales & marketing strategy/ growth hacking
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
Growth	
  Hacking	
  with	
  Kris1n	
  Luck
Kris%n	
  Luck	
  Consul%ng,	
  USA,	
  March	
  2015	
  
Q	
  &	
  A	
  
Ray	
  Poynter	
  
The	
  Future	
  Place	
  
Kris%n	
  Luck	
  
Kris%n	
  Luck	
  Consul%ng	
  	
  
With	
  thanks	
  to	
  
our	
  sponsors	
  

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Growth Hacking with Kristin Luck, March 2015

  • 1. Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015   Growth  Hacking  with  Kris1n  Luck     Tips  &  Advice  On  How  You  Can  Apply   Growth  Hacking  To  Your  Business   Kris1n  Luck   Kris1n  Luck  Consul1ng     @kris'nluck     13  March,  2015   #NewMR  2015  Sponsors  
  • 2. Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 3. Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 4. Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 5. what growth hacking isn’t…… just for start-ups haphazard siloed Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 6. what growth hacking is…… lightweight iterative creative / collaborative make – test – learn cycle Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 7.  product distribution marketing GROWTH HACKING = self perpetuating marketing & growth machine Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 8. define your engine of growth and… attain (value proposition) sustain (tuning product/market fit) gain (scaling customer base) Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 9. defining your strategy: total commitment to vision money or time? introvert or extrovert? clear KPI’s Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 10. build (mvp) measure learn Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 11. case study: utilitarian branding highly commoditized expensive late to market high barriers to entry pain point assumptions Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 12. build – measure – learn 2000 Decipher is created: a full service research solution 2002 brand downsizes to focus on market research services 2007 brand awareness less than 10% first comprehensive wave of rebranding occurs 2008-2010 software platform development in process 2011-2012 two waves of research (product/branding) brand awareness at 30% aspirational ad campaign begins 2013 addl’ brand research and marketing iteration 2014 brand awareness at nearly 70% sold to FocusVision – November 2014 Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 13. build – measure – learn Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 14. build – measure – learn Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 15. build – measure – learn pivot or persevere? Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 16. build – measure – learn Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 17. build – measure – learn Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 18. build – measure – learn pivot or persevere? Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 19. build – measure – learn Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 20. build – measure – learn Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 21. build – measure – learn pivot or persevere? Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 22. strategies development feedback loop creative approach to pain points clients as advocates continuous measurement / iteration thought leadership / public relations marketing automation Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 23. Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 24. resources free! zolo google analytics hootsuite mail chimp marketing 2020 paid! salesforce raventools / cyfe sprout social   pardot   Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 25. leave with this… determine your engine of growth commit to your vision without ego build – measure – learn feedback loop iterate or pivot when required avoid vanity metrics   Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 26. “the critical ingredient is getting off your butt and doing something. it's as simple as that. a lot of people have ideas, but there are few who decide to do something about them now. not tomorrow. not next week. but today. the true entrepreneur is a doer, not a dreamer. - Nolan Bushnell Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 27. www.kristinluck.com +13107136622 [email protected] sales & marketing strategy/ growth hacking Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015  
  • 28. Growth  Hacking  with  Kris1n  Luck Kris%n  Luck  Consul%ng,  USA,  March  2015   Q  &  A   Ray  Poynter   The  Future  Place   Kris%n  Luck   Kris%n  Luck  Consul%ng     With  thanks  to   our  sponsors