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Gyanendra Pandey-CV
- 1. GYANENDRA KUMAR PANDEY Mobile: +91 9415559152 E-mail:[email protected] +91 9565270952 Diploma In Mechanical Engineering (Prod.), Seeking challenging job with an organization of repute. SYNOPSIS • A Mechanical Engineer with around 20 years of experience, to independently lead the O&M activities from its planning, execution & monitoring of Mahindra Gensets’ service. • Presently associated with “SB Renovo Power Pvt. Ltd., Gurgaon - Mahindra Engines’ Refurbishment Plant” as Asst. Plant Head (E09). • Managing a team of 40 Supervisors and Technicians for approx. 1300 Mahindra Gensets of Telecom Companies as well as Retail customers. • Strong in techno-commercial functions, obtaining statutory approvals, leadership skills, proven financial acumen, excellent influencing / negotiating skills & with an ability to resolve conflicts diplomatically. • Skilful in sourcing of materials and finalization of the vendors for seamless operations and timely completion of tasks. • Demonstrate the development of a highly charged service team & keeping them motivated. • Proved the abilities in the sale of Mahindra Silent Gensets. • Skilful in the Computer operating specially in Excel, Power Point & Word Documents as well as net surfing. • Managed the dealership system for ISO Certification. ACADEMIC • Diploma In Mechanical Engg. from Govt. Polytechnic, Mahoba in 1994. CORE VALUES & BELIEF • Integrity-Above board • Feeling of Ownership • Deliver the commitments • Accountability • Can do Attitude • Always keen for details • First time right • Proactive • Out of box thinking
- 2. • Respect forindividual • Long term Relationship • Team–Building CORE COMPETENCE • • Business centric professional approach • People Leadership • Customer Management Skills • Good in planning, organizing, monitoring • Negotiation & conflict Management skills • Project Management Skills Strategy Planning • Responsible for overall profitability of operations and accountable for formulating strategies of planning, execution of plans, overall growth of the company both organic and inorganic. • Designing and executing systems and processes for enhanced monitoring and control of resources to enhance operational efficiency. Project Planning & Management • Planning and monitoring effective mobilization of manpower, material, machinery & utilities as well as overall operations for ensuring smooth running of activities. • Managing resources to perform project activities in cost effective manner. • Co-ordination and correspondence with clients. • Preparing, Reviewing & reporting overall progress to top Management. • Overall dealership management & to ensure compliance and monitor quality and safety norms. WORK EXPERIENCE • Presently associated as Asst. Plant Head with SB Renovo Power Pvt. Ltd., Gurgaon (Authorized Mahindra Engines’ Refurbishment Plant) Notable Accomplishments • In the Renovo plant there were many complaint of excess smoke, not taking load etc. After engine overhauling these types of complaints eliminated after my joining and I worked upon the project of less repair cost with highest quality of engine refurbishment.  Trained the technicians to improve the quality of job as well as gave them the Behavioural training to improve their moral social partnership.  Providing regular training classes to the technicians of different dealerships at our training centre as per plan of Mahindra Company. • From June'14 to Jul’14 worked as Sr. Service Manager with G-Tech Corporation (Authorized Dealer of Mahindra Silent Gensets Sale & Service). • From Apr'12 to May'14 worked with Perfect Generator Technologies Pvt. Ltd., Ghaziabad (GOEM Mahindra Genset). Notable Accomplishments • During this I worked upon the project of maximum AMC scheme selling to develop the volume of our retail customers and to increase workshop revenue. • Increased the no. Of AMCs from 57 to 276 in one year and sold 25 Lacks spare parts during this period for which I was rewarded by the company. • From Nov-2006 to Mar'12 worked with Narain Sales & Services (Authorized Dealer of Mahindra Tractors & Silent Gensets Sale & Service.
- 3. Notable Accomplishments •During this period the overall responsibilities were to run the Dealership smoothly and grow it upward. In this period I pushed the Spare Parts sale from Rs.17000/ Month up to Rs.120000/ Month. • And we are giving our services to Mahindra & Mahindra Ltd., Airtel/ Infratel, Vodafone, Reliance, Idea telecommunication Pvt. Ltd., Tata Teleservices presently known as VIOM, Synergy, ESSAR Telecommunications, ATC and the retail customers such as ICICI Bank, ITC Choupal Sagar, BSNL, Zila Adhivakta Kendras, Treasury Offices etc. and other retail individual customers. • We started this job in Narain Sales & Services with 220 Mahindra Gensets but proving our best services among other competitors we grew this population up to 1200 Mahindra Gensets within 5 financial years and our population increased regularly because of our best management, well behaviour and prompt service to the end customer. • From June’2006 to Oct’2006 working with PMP Components Pvt. L td. As Area Manager. PMP Components Ltd. is a PIRAMAL Group Company with a manufacturing setup of Automotive Parts. It is OE Supplier in different Tractors, Three & four wheeler vehicles i.e. Mahindra, Sonalika, Eicher, Swaraj etc. • From Aug’2003 to June’2006 working with Mahindra & Mahindra Ltd. as a Technical Officer Mahindra & Mahindra Ltd. (Tractor Division), Lucknow Notable Accomplishments • Proved the abilities in Mahindra Tractor’s technical knowledge facing many challenges in the field. • Dealer Service Quality Index (DSQI) audit of different dealerships • Specialty in Mahindra Engine & Hydraulics. • Handling of Dealers & Workshop teams. • Handling of 1st Mega Service Camp in Raibarely attending 440 tractors. It was organized very first time in all over India. • From Nov-1997 working with Mahindra & Mahindra Ltd. As Workshop Manager on different dealerships. Notable Accomplishments • During this period I started my job from M/S Annapurna Tractor Company, Palia Kalan- Kheri. Here the inflow of Mahindra Tractors in the workshop was 25-30 tractors/ month then I planned and after discussion & help of the dealer it came up to 65-70 tractors/ month. This plan was appreciated by our top Bosses and then it was named for “PADYATRA” and run in all the Mahindra Tractor Dealerships. • Specialty in Mahindra Engine & Hydraulics. • Handling of Supervisor & Mechanics team • Growth of Mahindra Tractors’ inflow in the workshop from 60% to 93%. • Generate the PADYATRA program for Mahindra Tractor Customers to build up trust in ourselves and to call the forgotten customers to our workshop. • Management of Service Camps • From Oct’1994 working with Bajaj Hindustan Ltd. as a Trainee Engineer Bajaj Hindustan Ltd., Palia Kalan Kheri is a Sugar Mill. In this company I started my carrier as a Trainee Engineer doing the job on Mill House, Boiler House & Boiling House.
- 4. TRAININGS ATTENDED •LOCOMOTIVE: 1 Week Training at LOCO Shed, Jhansi organized by our Institute Govt. Polytechnic, Mahoba. • Training On Mahindra Engine, Transmission & Hydraulics: 15 days Training program on Mahindra Tractors at Nagpur. • Training On Mahindra Engine, Transmission & Hydraulics: 1 Month Training program on Mahindra Tractors at Nagpur & Mumbai. • Training On Mahindra Arjun Tractor: 15 days Training on Mahindra Arjun Tractor in Mumbai. • Training On Mahindra 235DI & 245DI Tractors: 21 days Training on Mahindra 235DI (Single Cylinder) & Mahindra 245DI (Double Cylinder) Tractors at Nagpur. • Behavioural Training: Behavioural Training by Mr. Dinesh Kotasthane at Nagpur Plant. • Training Programs as a Trainer: • Trained the Zonal Service Managers, CCMs, Dealer & Technician staff at Punjab (Phulpur Dealer) • Trained Dealers’ technicians & Workshop Managers on Mahindra 235DI & 245DI tractors. PERSONAL DETAILS IT Skills : Window 98,Windows XP, Windows7, Windows8, MS office( Excel, Word, PPT, Outlook) & Internet surfing. Date of Birth : 23RD March 1973 Father’s Name : Shri Raj Kumar Pandey Residential Address: H.No.-210, Awas Vikas Colony Lakhimpur Kheri (U.P.) Permanent Address: Nighasan, Lakhimpur Kheri -U.P. PIN-262903 Hobbies : • To play Cricket • To read books on new technologies • Touring of new places