Handover Consulting - HR Process Framework

HR Process Framework Development
handover
HR Consulting Services
Efficiency … from Hire to Retire

handoverHandover Consulting – HR Process Framework Development
Handover Consulting …
“Handover Consulting was initiated to partner with companies across the Middle East and provide them with unique and competitive
consulting solutions to address their Recruitment and Human Resources challenges. Our team of specialists have been engaged
with a number of multinational, regional , and local establishments and accordingly bring along solid operational and consulting
capabilities in their areas of expertise.
Our vision for Handover Consulting is to become one of the leading consulting partners in Recruitment
and Human Resources serving small to medium-sized enterprises across the Middle East.
We would be honored to have the opportunity to be part of your successful future and for you to be
part of our successful stories. We would love to provide you with more details on our services.
Please do not hesitate to contact us for further details or enquiries.”
Ali S. AlJa’bari
Founder and CEO

HR Process Framework Development …
 HR Process Framework Development is one of the core HR Consulting Services that we specialize in and through which we build for our clients a
comprehensive and integrated framework to manage and control HR operations.
 Our HR Consultants are highly experienced in the development of HR Process Frameworks for clients across the Middle East and within
various business sectors.
Handover Consulting – HR Process Framework Development
Project Complexity
We are experienced in developing HR Process Frameworks for various types of companies (e.g. start-up companies, shared
services operating models, individual subsidiaries or across a group of companies, etc.) covering all HR processes or addressing
specific processes, as desired by the client.
Project Scope
As part of HR Process Framework Development projects, we typically design and develop HR processes, policies, procedures,
HR forms/templates, HR Authority Matrix, and Employee Handbook.
Labor Laws
We are experienced in the Labor Laws of various countries in the Middle East and in aligning HR policies to the applicable laws
and regulations.
Experience
Our HR Consultants have developed HR Process Frameworks for clients across the Middle East and within various business
sectors.

We use a solid and transparent approach to deliver effective and quality HR Process Framework
projects to our clients …
 Our experienced HR Consultants have carefully designed the below approach to deliver all HR Process Framework Development projects consistently
and effectively:
 Review existing relevant
documents (organization
structure, HR processes,
HRMS system, etc.).
 Understand current HR
processes and issues.
 Develop a current state
assessment report and
discuss the findings with the
client.
 Submit the drafted HR
process related documents.
 Discuss any gaps/issues.
 Review the documents, if
required.
 Train the HR Department on
the usage and update
procedure of the documents.
 Discuss and agree on the
templates and coding
convention.
 Develop target HR
processes, procedures,
policies, forms, and authority
matrix and discuss them with
the client.
 Disuses with client the
approach to address
identified issues/gaps.
 Review applicable standards
and labor laws applicable to
the client.
 Conduct a process
benchmarking exercise.
 Draft HR processes, procedures,
policies, forms, authority matrix,
and Employee Handbook
 Final HR processes,
procedures, policies, forms,
authority matrix, and Employee
Handbook
 Target process design principles
 Current State Assessment
Report
 List of HR processes within
scope
Assess Analyze Develop Deliver

We understand the challenges associated with the development of HR policies and procedures
and accordingly are able to support clients to overcome them effectively …
 Based on our experience, below is a list of the key challenges faced by companies with relation to HR processes, polices, and procedures. We have
listed against each of these challenges our value proposition which we offer to all our clients.
Key Issues Indications Value Proposition
Lack of Integration
 The interrelationship between HR processes and policies is not
reflected on the relevant documents and process flowcharts.
 The process and procedure responsibilities of HR personnel are not
matching with the ones reflected in the job descriptions of HR
positions.
 HR processes and procedures documents were not updated after
the implementation of new HR systems (HRMS/ERP) to reflect new
automated processes.
 The job titles reflected on the HR policies and procedures do not
match with the organization structure.
 HR policies are not compliant with the latest labor law articles.
We provide clients with an integrated HR Process
Framework that considers all of the following:
 Organization Structure
 Job Descriptions
 HRMS/ERP system
 Applicable labor laws and standards
Lack of Consistency
 Different writing style used for different policies and procedures.
 Different coding system or templates being used for different HR
policies and procedures documents or different than other
departments.
 Some policies and procedures are written in a language different
than the others.
 We agree with the client on the preferred writing
style when developing HR policies and procedures
and follow the same consistently.
 We understand the client’s existing policy
templates and coding system and comply with
them or create them for the client if they don’t
exist.
 We develop all policies and procedures in the
English language.

We understand the challenges associated with the development of HR policies and procedures
and accordingly are able to support clients to overcome them effectively …
 Based on our experience, below is a list of the key challenges faced by companies with relation to HR processes, polices, and procedures. We have
listed against each of these challenges our value proposition which we offer to all our clients.
Key Issues Indications Value Proposition
Absence of key
processes and gaps in
existing processes
 No authority matrix is in place, resulting in having the same process
approved by different positions each time the process is executed or
having people approve processes without authority.
 In companies that has offices in other countries, the HR policies
were developed based on the labor law articles of the head office
location without considering the labor law compliance requirements
of the other countries.
 Key HR processes are not implemented by the company (e.g.
Succession Planning, Promotions, Merit Increases, Manpower
Planning, etc.).
 Having some HR processes being executed on ad hoc basis without
documentation, each time the process is executed it is done
differently each time.
We provide clients with a comprehensive HR Process
Framework that considers all of the following:
 Operating model of the company and HR
Department (e.g. centralized, decentralized,
shared services, etc.)
 All applicable labor laws in other countries
 HR process’s best practices
 Authority matrix
 Ad hoc processes and existing gaps
Absence of Proper
Communication
 New and existing employees are unaware of the HR policies and
procedures in the company and do not understand their entitlements.
 No proper induction of HR policies and procedures is provided to
new joiners.
 New or updated processes are not properly communicated to
employees.
 We develop an Employee Handbook for clients to
allow employees to understand HR policies and
procedures.
 We ensure that an induction process is in place as
part of the employee’s on-boarding process.
 We train clients on proper communication
practices for new and updated policies and
processes.

We are highly experienced in delivering successful HR Process Framework Development
projects and in providing clients with integrated outcomes …
Process
PolicyProcedure
Compliance
Requirements
Compliance
Requirements
Compliance
Requirements
Compliance
Requirements
ABC Company
Employee
Handbook
Issued on 01.01.XXXX
ABC Company
HR Policy
Manual
ABC Company
HR
Processes
and
Procedures
Manual
HR Forms
HR Process Maps

handover
Contact us now
We would love to provide you with more details on our services. Please do not hesitate to contact us
for further details or enquiries.
enquire@handover.consulting
http://handover.consulting

Handover Consulting - HR Process Framework

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