HE Student essensials guidance
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1) The document provides information for higher education students at Bridgwater College, including contacts for financial support, counseling, academic support, and more. 2) It lists the locations and contact details for the finance department, explains how to get student ID cards and what to do if they are lost, and gives guidance on lost property procedures. 3) Additional services covered include counseling, mental health support, health advising, academic tutoring, learning support, and a list of key college contacts for higher education students.
HE Student essensials guidance
- 1. STUDENT ESSENTIALS - PRACTICAL INFO HIGHER EDUCATION INFORMATION SHEETS FINANCES There may be times when you need to speak to someone to help with your finances. There is a Finance department at the main Bridgwater College site (located in the main building on the first floor); 9.00am to 4.00pm as well as at our Cannington Site; (within the main building opposite the Conference Hall) 9.30am to 12.00pm Tuesday to Friday. STUDENT IDENTIFICATION College ID Cards When you enrol on to your course you are issued with a Bridgwater College student ID card. This card has your student ID number on; this is used for your college login. It is important when in College to carry this card with you at all times as it is proof of identity that you are a College student. You will also need it for loaning library books, printer credits and college parties. So keep it safe! University ID Cards You may also be provided with a University ID card. This can be used for your University login and enables you to use their resources remotely. If you lose your card, forget your login or password then email [email protected] and the HE Quality Team will be able to help you. LOST PROPERTY Reception desks at each centre look after any lost property handed in. We cannot take responsibility for any equipment, materials or property that you may leave at any College centre. The College carries no insurance for loss of property. You would be wise, therefore, to take out your own insurance. Issue 1 — Jan 2015 Contents correct at time of publication
- 2. People can face problems at every stage in their life and coming to College is no exception. The College recognises that events affecting a students’ emotional life or concerns about their medical and mental health can get in the way of their education. So the College provides a flexible, varied, confidential and accessible counselling service to help students through these situations. Counselling helps with • Relationship problems • Stress related to College/course demands or other events in your life • Low self-esteem and lack of confidence • Depression: a reaction to an event or loss • Anger management: when your anger is getting in the way of your education Mental Health Support deals with • Specific issues regarding mental health i.e. phobias, panic attacks • Delusional and/or paranoid ideas i.e. beliefs that appear unlikely or impossible to be true, usually fixed, which often have a magical quality • Marked mood swings with no apparent or identified cause • Organic changes in performance i.e. following head injury • Clinical depression (caused by an imbalance of chemicals in your brain) • Any diagnosed mental illness To make an appointment contact Alec Rae, Team Leader, by calling 01278 441281 or emailing raea@bridgwater. ac.uk, or any member of the Counselling Team. Alternatively you can call Student Support on 01278 441233, or drop in to see them or the Student Union at College. Your tutor or any member of staff you trust will also help you to access the service. Initially a meeting will be arranged to see if the service suits you. Appointments are made during College hours and on College premises. Some students only use one or two sessions while others want more. All counselling and mental health support is professionally supervised and all members of the Team work to high professional standards. SUPPORT HIGHER EDUCATION INFORMATION SHEETS
- 3. Health Awareness The College runs Needadoc, a drop-in confidential general health service for smoking, diet, stress, social well-being, drug and alcohol support and sexual health. Confidential advice on all health issues is available through the Health Promotions Co-ordinator by phone 01278 441266 or drop in at the Bridgwater Centre (located adjacent to The Hub). ACADEMIC SUPPORT Academic support is provided by Personal Tutors for all students in the form of tutorials, both group and 1:1. This is co-ordinated by your Area’s Senior Tutors who support the Personal Tutors on each campus. The service focuses on academic progression, personal improvement, student welfare and enrichment. Your PersonalTutor and SeniorTutor are responsible for: • Monitoring and promoting your progress on the course, including your attendance and punctuality • Reviewing your personal development and supporting your career planning, including supporting you with setting and monitoring your targets • Writing and maintaining reports and references • Distributing important notices • Ensuring that you have opportunities to provide feedback on your experience of college through the course rep system and student surveys • Ensuring you are aware of all opportunities available within the College for enjoyment and additional skill development Your Personal Tutor should be the first person you contact if problems arise. Make sure that you establish a good working relationship with him/her. Additional Learning Support Additional Learning Support (ALS) is available for HE students who have been assessed as eligible for support through the Disabled Students Allowance (DSA). Support can help with planning assignments, research, essay writing, exam techniques, literacy, numeracy and for students with specific learning difficulties. If you think you may need help with any of the above, talk to your Personal Tutor or contact the ALS Manager by emailing [email protected]. Student Support and Additional Learning Needs teams are also available for all students to access if they need to do so. If one to one support in the classroom, extra exam time or sessions in our study skills workshop is needed there are provisions across the College to support and advise students with additional needs. Students with physical disabilities, specific learning difficulties, emotional difficulties, medical problems or mental health difficulties also have access to a range of support mechanisms. The support varies and is tailored to individual needs including classroom support, communicators for deaf and hearing impaired students, a range of resources, one-to-one support, group support, dyslexia assessments and access to exam arrangements. Please note that provision of support is reliant on an assessment of need through the DSA process. Each of our University Partners has information on their websites which can help you with student support. You can find the links to these websites on the HE Information Blackboard page.
- 4. USEFUL CONTACTS Here is a list of all the Staff involved with Higher Education at Bridgwater College. Name Role Contact Information Jenny Ashworth Head of Academic Partnerships and Marketing [email protected] Mark Nettle Head of Student Services [email protected] Jeremy Kerswell Head of Land Based Studies, Sports and Services [email protected] Wendy Dick Head of Business and Professional Studies [email protected] Jason Kilduff Head of Arts and Technology [email protected] Helen Wells HE Quality Team (HE Co-ordinator) [email protected] Nat Fursland HE Quality Team [email protected] Victoria Pyke HE Quality Team [email protected] Trudy Gabell Learning Resources Co-ordinator [email protected] Technology Helpdesk Team The helpdesk is located directly opposite [email protected] the Bridgwater LRC Reprographics Team Reprographics is located in the Bridgwater LRC [email protected] through the hatch to the right of the library. Counselling and Mental Health Team Alec Rae - Team Leader [email protected] Student Support There to help you with bursaries, travel [email protected] arrangements and accommodation. Finance Support There is a Finance hatch at both Cannington and [email protected] Bridgwater Centres open regularly. Learning Support Team [email protected] Information and Guidance Team There to help you with course and careers advice. [email protected] International Office [email protected] Addresses: Bridgwater Centre Cannington Centre Bridgwater College Bridgwater College Cannington Centre College Way Rodway Hill Bath Road Cannington Bridgwater Bridgwater Somerset TA6 4PZ Somerset TA5 2LS HIGHER EDUCATION INFORMATION SHEETS