Highland Property Management
P.A.C.K.
Paige Williams, Casey Hynes, Kaitlyn Richardson, Ali Lundberg
The Problem
● Residents currently struggle with communication
○ Submission of Issues
○ Acknowledgment of Request
○ Updates of the Request
The System
● Created a System to help interaction between Tenants and Management
○ Tenants more informed
○ Management less likely to loss information
● Tenants will submit their request and the urgency
○ 3 levels
● Management will update the request through the process
○ Acknowledge that the request is being processed
○ What maintenance worker has been assigned
○ If they are in transition of completing
○ When complete
Data Model - Visio
Assumptions
● All tenants and employees already have an account with
Highland Property Management
● Tenants can already pay online
● Employees can enter in information about tenants
● Work Orders would open in another tab for employees
Current Website
Highland Property Management Data Management
Web Page Layout - Tenant
Web Page Layout - Management
SQL in the System
● Table creation and relationships
● Queries
○ Management can filter by status of the requests
○ Filter by the urgency of requests
○ How many requests there are to be done
○ See most recent requests
Lessons Learned
● Focus on the little details
● Plan ahead of time
● Make an outline before you produce
● Think of all the what-ifs
● Write down sample SQL prior to development
Questions?

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Highland Property Management Data Management

  • 1. Highland Property Management P.A.C.K. Paige Williams, Casey Hynes, Kaitlyn Richardson, Ali Lundberg
  • 2. The Problem ● Residents currently struggle with communication ○ Submission of Issues ○ Acknowledgment of Request ○ Updates of the Request
  • 3. The System ● Created a System to help interaction between Tenants and Management ○ Tenants more informed ○ Management less likely to loss information ● Tenants will submit their request and the urgency ○ 3 levels ● Management will update the request through the process ○ Acknowledge that the request is being processed ○ What maintenance worker has been assigned ○ If they are in transition of completing ○ When complete
  • 4. Data Model - Visio
  • 5. Assumptions ● All tenants and employees already have an account with Highland Property Management ● Tenants can already pay online ● Employees can enter in information about tenants ● Work Orders would open in another tab for employees
  • 8. Web Page Layout - Tenant
  • 9. Web Page Layout - Management
  • 10. SQL in the System ● Table creation and relationships ● Queries ○ Management can filter by status of the requests ○ Filter by the urgency of requests ○ How many requests there are to be done ○ See most recent requests
  • 11. Lessons Learned ● Focus on the little details ● Plan ahead of time ● Make an outline before you produce ● Think of all the what-ifs ● Write down sample SQL prior to development