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HOW TO ADOPT A SERVANT LEADERSHIP MINDSET AT YOUR ORGANIZATION
The webinar focuses on the concept of servant leadership, highlighting its qualities and benefits for organizational effectiveness, employee engagement, and creativity. Presenters emphasized the importance of emotional intelligence and provided steps to transition from traditional command-control leadership to a serve-first mindset. Participants are invited to explore additional resources, including a video course on leveraging servant leadership within teams.
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HOW TO ADOPT A SERVANT LEADERSHIP MINDSET AT YOUR ORGANIZATION
- 1. #CLOwebinar The presentation willbegin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
- 2. #CLOwebinar Tools YouCan Use Audio Control – A dial in number will not be provided. – The audio will stream through your headphones or computer speakers. – Also check your computer’s volume for external speakers or headsets.
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- 4. #CLOwebinar 1. MayI receive a copy of the slides? YES! Click on the handouts located on the right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will be sent in the follow up email. Frequently Asked Questions
- 6. Presenting Today Libby Powers ChannelPartnership BizLibrary Katie Miller Marketing Specialist BizLibrary
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- 9. Turning the PyramidUpside Down bizlibrary.com | YOUR ONLINE LEARNING PARTNER 9 • Top-down • Control • Command • Hierarchy • Orders • Micro-managing
- 10. POLL What is yourknowledge of servant leadership? A. I have no knowledge. What is servant leadership? B. I have heard of servant leadership, but we don't use it at our company. C. We have thought about using servant leadership at our company. D. We're currently using the servant leadership style at our company!
- 11. The History ofServant Leadership
- 12. • Top-down • Control • Command • Hierarchy • Orders • Micro-managing • Bottom-up • Support • Letting go • Upside-down hierarchy • Empowering From this… To this… Turning the Pyramid Upside Down
- 13. Who is aServant Leader? "The servant-leader is a servant first. It begins with the natural feeling that one wants to serve, to serve first.” - Robert Greenleaf
- 14. Qualities of aServant Leader • Good listening skills • Openness to new ideas • Cultivation of trust • Civility • Empathy • Selflessness • Encouragement • Consensus • Awareness
- 15. Business Focus ofServant Leadership • Stewardship of others • Foresight • Continuous improvement mindset
- 16. Personal Characteristics ofServant Leaders • Humble • Professionally and personally nurturing • Inspirational • Healing
- 17. Build Emotional Intelligence PutEmployees First Steps to Transform your Leadership Mindset Act Human Stay Persistent Don’t wait for the CEO
- 18. Don’t Wait forthe CEO Step #1
- 19. Knowing your emotions Managingyour emotions Motivating yourself Recognizing and understanding other people’s emotions Managing relationships Five ‘Domains’ of EQ Build Emotional Intelligence Step #2
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- 24. Why do weneed more servant leaders? • Increase of organizational effectiveness • Builds teams confidence, which leads to higher employee engagement • Enhanced creativity in employees • Helps retention • Many successful organizations operate as servant leaders
- 25. Increase of organizationaleffectiveness Reason 1
- 26. Builds teams’ confidence,which leads to higher employee engagement Reason 2
- 27. Enhanced creativity inemployees Reason 3
- 28. “…the behavior ofservant leaders inspires an environment of mutual trust in which subordinates reciprocate by exhibiting creative behavior” The Findings - Research by Neeraj Jaiswal and Rajib Dhar
- 29. Helps employee andclient retention Reason 4 15%Employees who are encouraged to use their strengths every day are less likely to quit their jobs. - Gallup
- 30. 60 percent ofgraduating college students would be willing to accept a lower salary if that meant the chance to work for a terrific organization. – Accenture Survey
- 31. Many successful organizationsuse servant leadership Reason 5
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- 33. • Knowing the qualities of a servant leader Key Takeaways • The five steps to transform command-control leadership into a serve-first mindset • The benefits and successes of companies that run on a serve-first mindset
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- 35. Leveraging Servant Leadershipfor Your Team Video Course This course explains what servant leadership is, the qualities servant leaders embody, and how servant leadership compares to controlling leadership. A servant leader’s role is to ensure their team’s needs are being met so the team members can do their work as efficiently and unhampered as possible. A big part of that process is empowering and building trust with employees. After viewing this course, learners will understand the advantages of servant leadership and be able to maximize the productivity of their teams.
- 36. Let us knowthrough the poll if you’d like a free demo of BizLibrary’s online course collection. www.bizlibrary.com/demo Try out these video lessons and more!
- 37. Thank you forattending! Katie Miller Marketing Specialist BizLibrary Libby Powers Channel Partnership BizLibrary
- 38. #CLOwebinar Register forthe next webinar! TAKING FLIGHT: PROGRESSIVE LEADERSHIP DEVELOPMENT AT THE NBA Wednesday, June 12, 2019 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at clomedia.com/webinars