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How to handle internal politics that block digital initiatives
The document discusses the challenges of internal politics in digital initiatives within organizations, emphasizing the need to deepen involvement, broaden decision-making, and fluidify silos to enhance collaboration. It highlights the impact of organizational culture on digital transformation and presents survey data indicating varying levels of concern regarding internal politics. The author, Jane McConnell, proposes strategies for overcoming these challenges by fostering a coherent digital initiative framework that includes input from all levels of the organization.
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How to handle internal politics that block digital initiatives
- 2. Strategy Advisor 18 years of extensive hands-on consul9ng experience with intranet and digital workplace strategy in over 60 large, global organiza9ons. Ten years of research: annual surveys and reports since 2006 Researcher Approximately 300 organiza9ons worldwide each year • Air France • Air Liquide •Allianz Worldwide Partners • Biocodex • BNP Paribas • Euler Hermes • Euronext • Group SEB • LafargeHolcim • Nokia • SNCF • Société Générale • Sodexo • Vinci Paris-based Workgroup Author MITSloan Management Review Neutralize Internal Poli9cs in Digital Ini9a9ves How Digital Leaders Inspire Engagement Harvard Business Review Tracking the Trends in BYOD The Company Cultures That Help or Hinder Digital Transforma9on
- 3. Deepen involvement Broaden decision-making Fluidify silos Why do internal poli9cs hinder digital ini9a9ves and what can you do about it? Jane McConnell •Advisor • Analyst • Workshop Facilitator • jane@netjmc • @netjmc
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- 5. Communica9on IT HRLeadership Message Toolset Profiles Decision-Making Target and Timing Rollout Exper9se (Personal Branding) Hierarchical Controls Losing Control? 41 Authorita9ve, stable managed dimension Structured collabora9on dimension Social collabora9on dimension 32 Authorita9ve, stable managed dimension Structured collabora9on dimension Authorita9ve, stable managed dimension Consumer- like cloud services BYOD (bring your own device)
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- 8. Poll: Do internal poli9cs impact your digital ini9a9ves? • No problems! • It's a manageable concern, requiring special effort. •It's a serious concern holding us back. • Don't know.
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- 10. 1. Deepen involvement 2. Broaden decision-making 3.Fluidify silos The How
- 11. but it takes more than senior leadership to make it happen on the ground. 25 50 75100 30 30 20 20 73 30 28 32 18 22 24 32 38 40 60 78 On-going Change ini9a9ves “owned” by front line and opera9onal people. Buy-in from all or most business units. Collabora9ve, cross-organiza9onal decision-making & planning. Top leadership strongly involved. Clear role of digital in company’s strategic vision. Alignment, coherent cross-organiza9onal framework. Data collected 2016. 311 people around the world. Numbers represent ac9ons, not inten9ons: “planned” and “not planned” are not included on the chart, which is why the bars do not quite reach totals of 100%. Agree & strongly agree Neither agree nor disagree Done Yes, and highly effec9ve Yes, but no impact Work in progress Natural 9me for Internal poli9cs BU, Country, Func9onal Management Opera9onal Reality 1 2 3 Opera9onal Comes in LastEnterprise Senior Management
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- 13. Deepen Involvement… • Front Lines•Young, New Workforce •Value Behaviors, All Levels
- 14. 1. Deepen involvement 2. Broaden decision-making 3.Fluidify silos The How
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- 18. Broaden Decision-Making… • Simple Framework•The Edges •Sabotage
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- 20. 1. Open informa9on sources. 2. Make work visible. 3.Complement, don’t duplicate the organiza9onal structure. 4. Open silos especially at the top. Tips and examples:
- 21. Legal Financial Compe99ve Image Misinterpreta9on Inappropriate use Deliberate transmission to third-party Risks and consequences If Keep it closed Only then Poten9al “It’s confiden<al” “No one else is interested” Specific to a group or part of the organiza9on If Leave it open Then But no… Serendipity may bring unexpected benefits! 18% of companies with open informa9on systems say internal poli9cs are a “serious concern holding us back”. The figure is 51% for companies with closed systems. 1. Open Informa9on Sources
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- 24. Why do internal poli9cs hinder digital ini9a9ves and what can you do about it? Thank you! Getin touch with Jane McConnell • jane@netjmc • @netjmc Deepen involvement. Broaden decision-making. Fluidify silos.