HOW TO TAME BURNOUT
Reduce a Huge Hidden
Drain on the Bottom Line
PRESENTED BY
Beth Genly
Owner
Burnout Solutions
MODERATED BY
Brandon Laws
Director of Marketing
Xenium HR
1. 60-minute presentation with
interaction throughout
2. Enter Questions in the Chat
Window throughout the
presentation
3. Slides & Recording available
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Housekeeping Items
The Road Ahead
How I got here with you
Define burnout
Who
How can you tell
What
What to do
Burnout Shield
How I got here with you…
When the
going gets
tough...
Good
Hard
Worke
r
Good
Hard
Worke
r
Burne
d
Out
Burnout
is weakness
Dr. Marnie Loomis, N.D.
5 Key Areas
www.burnout-solutions/thebook
“Resilience is how you recharge,
not how you endure.”
─Shawn Achor
─ Maslach & Jackson (1981)
The Maslach Burnout Inventory
Burnout as a Repetitive Use Injury
I feel burned out
from my work.
I have become
more callous
toward people
since I took
this job.
(Callous: Insensitive,
indifferent, unsympathetic)
West, J. Gen
Int. Med., 2012
Genly, Prof. Safety, 2016
Who Is at Risk?
Genly, Prof. Safety, 2016
Who Is at Risk?
Genly. Prof. Safety, 2016
Who Is at Risk?
Genly, Prof. Safety, 2016
Who Is at Risk?
Burnout is a Masked Bandit
What does burnout
masquerade as?
What does burnout
steal?
Expensive
Low Productivity Injuries Staff Turnover
Disability Workers’
Compensation
Absenteeism
Accidents FMLA
Early Retirement
Illness Legal Costs
due to
Stress and Burnout
Forestry Workers
10,000
“Severe injuries”
MBI up by 1:
↑ 10%
Once a month:
↑ 19%
Ahola, et al. J. Occup. Beh.,
2013
Surgeons
7905 at Mayo Clinic
“Major error”
in past 3 months
700 of 7,905
Depersonalization
Shanafelt, et al. Ann. Surg., 2010
5 Key Areas
Self-Care How high a priority do I set on my own health and
wellbeing?
Reflection &
Recognition
How frequently do I reflect on my accomplishments and
what is meaningful to me?
Capacity Given my situation and internal characteristics (which are,
for the most part, things that are out of my control), what is
my vulnerability to burnout?
Community Do the people around me, and my relationships to them,
help protect me, or make me more vulnerable to burnout?
Coping Am I creating distractions or diversions, instead of bringing
my best resources to the problem?
Burnout Shield
HR Approaches to
The Burnout Shield
Sleep & productivity
• Guidelines: after-hours connections
• Napping on the job
• Shift work
Self Care
Values
• Playing a part
• Making a difference
• Dignity
• Doing a good job
Reflection &
Recognition
Reflection &
Recognition
Recognitions
• Milestones
• “Basic” achievements
• Growth paths
How?
Meetings:
What went well today?
Awards:
Getting it Done
Everyday Hero
Time Management
Rhythm – push and breathe
Shorter work-weeks
Vacations
Sabbaticals
Capacity
Capacity
Communit
y
Communit
y
Coping Styles
Does Venting Help?
Coping Styles
Verbal processors
Emotion-focused coping
Problem-focused coping
Communication skills
Reframing
Caveat: mission
statement
Burnout Shield
Burnout Shield
Key Ideas?
“Resilience is how you recharge,
not how you endure.”
www.burnout-solutions/thebook
Please Stay In Touch
beth@burnout-solutions.com
503-267-4482
www.Facebook.com/burnoutsolutions
Thank
You!
Additional Educational Resources from Xenium
xeniumhr.com/blog
xeniumhr.com/podcast
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EVENTS

How to Tame Burnout: Reduce a Huge Hidden Drain on the Bottom Line

Editor's Notes

  • #6 Discuss – does this resonate? How does this play out for you? (About Endurance & Priorities)
  • #16 Finish this sentence for me: When the going gets tough… HAs thought has gotten you through many a difficult time when you needed to get a lot of stuff done? Me too1you?
  • #19 MBI. Two-question test
  • #24 depression, relationship problems (what kind?), work performance issues, sleep issues, getting sick all the time, weight gain, crippling self-doubt,
  • #36 Tree Hydration Hygiene breaks
  • #37 Culture-specific On-site trained facilitators Management buy-in
  • #38 Culture-specific On-site trained facilitators Management buy-in
  • #46 Finish this sentence for me: When the going gets tough… HAs thought has gotten you through many a difficult time when you needed to get a lot of stuff done? Me too1you?