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How to win friends and influence people
This document outlines techniques for influencing others and effective leadership. It recommends showing appreciation for others, seeing issues from their perspective, being a good listener, praising people, and indirectly addressing mistakes. Specific tips include using people's names, making them feel important, discussing shared interests, starting with agreement, and focusing on goals rather than arguments. The document also contains quotes emphasizing understanding others, avoiding criticism and contradiction, listening without resisting, and accepting mistakes to build understanding.
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How to win friends and influence people
- 1. How to WinFriends and Influence People Sri Kanajan
- 2. Outline How toinfluence others How to lead
- 3. Don't criticize, condemnor complain.
- 4.
- 5. See the otherperson’s point of view
- 6. Give honest andsincere appreciation
- 7.
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- 9. Let the otherperson feel that the idea is his or hers People support a world they help create
- 10. Be a goodlistener. Encourage others to talk about themselves.
- 11. How to lead Begin with praise and honest appreciation. Call attention to people's mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions instead of giving direct orders. Give the other person a fine reputation to live up to. Use encouragement. Make the fault seem easy to correct. Make the other person happy about doing the thing you suggest.
- 12. Simple tricks Usethe person’s first name Make others feel genuinely important. Listen to others. Encourage others to talk about themselves. Smile Talk to the other person’s interests Start by discussing things that you and the other person agrees with Focus on the end goal rather than winning the argument or having the last word DON’T ! Talk incessantly about yourself. If you have an idea while the other person is talking, don't wait for him or her to finish: bust right in and interrupt in the middle of a sentence
- 13. Quotes from DaleCarnegie’s Book When dealing with people, let us remember we are not dealing with creatures of logic. "A great man shows his greatness," said Carlyle, "by the way he treats little men.“ Instead of condemning people, let's try to understand them. Let's try to figure out why they do what they do. That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness. "To know all is to forgive all.“ If you argue and rankle and contradict, you may achieve a victory sometimes; but it will be an empty victory because you will never get your opponent's good will. Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding. Don't build higher barriers of misunderstanding. Accept the mistake. Disarm the person and bring him to your side rather than defending your position