The Future Culture- Embracing
and Immerse in Hybrid Working
Build A Future Team Conference 2022
Connexion Conference & Event Centre
20th January 2022, Thursday
Huacomm
Leading IT and Network System Integrator
Huacomm
Profile
2004
MALAYSIA
2019
THAILAND
2017
INDONESIA
1996
Hong
Kong
Hotel
Retail
Enterprise
Others
Education Hospital
Government
Technology Partner
Network &Wi-Fi
CCTV
Facial Recognition
License Plate Recognition
Door Access Control
Pabx / Intercom System
Smart Office/
Room
PA System
Electric Fencing Alarm System
Smart Key Box
Barrier Gate System
Contents
1. Chaos: Current Status
2. Uncharted Water: Pros and Cons
3. Six Approaches for Leaders
4. The Future of Hybrid Teams
Chaos: Current Status
7
Background
◈ Prior to Pandemic 2019 (MNCs)
◈ A few companies give employees some degree of
choice regarding whether they want to work in the
office or remotely
◈ Remain a far distance working concept
8
Global Experience of Covid 19 Pandemic 2019-202?
9
Adoption of Hybrid Work
10
health, safety and psychological needs of social distancing
Our Common Global Experience
Oxford Word of the Year
WFH
WFO
11
ommon Experience:
2019-Q3 2021
50% WFH/50% WFO
7.2%
Vaccination Adult Jun 2021
Q4 2021
100% WFO
97.9%
Vaccination Adult Jan 2021 12
NST: https://www.straitstimes.com/asia/se-
asia/malaysia-to-speed-up-covid-19-
vaccinations-as-more-shipments-expected
Malaysia Government
https://covidnow.moh.gov.my/vaccinations/
Vaccination Jan 2022 for Selangor and KL 94.5%
13
Contents
Source: https://www.thestar.com.my/news/nation/2022/01/02/continue-hybrid-
work-model. Survey carried out June 9 to Aug 6 2021
Gallup Survey on March 2021 – 50%
15
Four Types of Hybrid Work Models
16
1. Choose the work arrangement that works best for them. Come to office as the employees see fit.
2. Between working from home two to three days a week and working onsite two to three days a week.
3. Alternating between working from home and working morning or evening shifts on site.
4. Working from home and working onsite on a weekly basis
17
HSBC’s Hybrid Work
 HSBC Malaysia is empowering employees to work from home or
from office via its hybrid work model for 2022.
 HSBC has invested more than RM1bn into its headquarters at
Menara IQ, Tun Razak Exchange (TRX) as part of its commitment
to enhancing focus on work flexibility, modern working
environment, and integrating environmental sustainability.
 Source: Human Resource Online, Lester Tan. 06 January 2022
 https://www.humanresourcesonline.net/hsbc-malaysia-is-empowering-employees-to-
work-from-home-or-from-office-via-its-hybrid-work-model-for-2022
18
Hybrid Work
 Flexibility to decide on the work routines
best suited to their roles
 A one-time cash reimbursement to all
eligible employees for the purchase of office
equipment, and necessary IT and security
Infrastructure
19
Mental Health Benefits
 EAP for a free, independent, and professional
counselling service for HSBC employees & their
dependents
 Employees have free access to Headspace app, and
 Friday afternoons have been declared 'meeting-free'
so employees can prioritise completing their tasks
and go into a relaxing weekend.
20
Well Being
 An additional leave day for employees to take a day off to
undergo their yearly medical check-up or to engage in any
self-care activities.
21
Development Day
 A day dedicated for employees to focus on themselves and their
self-development, leveraging online resources HSBC has made
available to them or join a training course on HSBC University or
have a career conversation with their line manager.
Physical Health
 In-house clinics, a gym, and exercise studios
will be available at Menara IQ for employees;
 Updated staff medical plan to include COVID-19
related coverage, and
 Telemedicine to enable employees to consult a
doctor from the safety and comfort of their
home.
22
Pros and Cons
23
Hybrid Work Model
Pros
◈ Acceptance of digital approach
◈ Increased productivity (for some employees)
◈ Improved employee satisfaction and culture
(for some employees)
24
Hybrid Work Model
Cons
◈ Teamwork and collaboration may suffer.
◈ Digital exhaustion and feeling overwhelmed with
more meetings and messages
◈ Not feeling connected to colleagues
25
Personalities
26
Six Approaches to Maintain
Hybrid Work Model
28
Six Approaches
1. Location 2. Time 3. Engagement
4. Productivity 5. Business Alignment 6. Preparation Work
and Time
29
Location
Meet the team once a week at the workplace
1
30
Time
• Limit the Working hours. Not 24/7, 996 and 007
• Limit Meeting time in a day – 3 meetings max
2
31
Engagement
• Conduct engagement activities for the team
• Regular Outings or Virtual team building
• Appreciate team members
3
32
Productivity
• Limit the number of meetings
• Familiar with digital tools like Team and Zoom
4
33
Business Alignment
• Develop a strategy plan together
• Review the plan regularly
5
34
Preparation Work & Time
• Prepare meeting agenda
• Follow Up questions for projects
• One on one meeting
• Conversation approaches
6
35
Your Own Approaches
first
second
last
36
Science Fiction
The Future of Hybrid Teams
37
38
Coursera AI Planning
MOOC – First Virtual
World Meeting 2015 –
Second Life
39
Virtual World –
Facebook
40
Hologram:
Star Trek
41
Augmented Reality
Meeting: Kingsmen
42
Clone:
Surrogate
43
Any questions?
(I hope there are no questions)
44
Thank You
Laurence Yap
laurence.yap@huacomm.com.my
016-2080096
45

Hybrid Work Model 2022