Imran Zahid Hussain Dalvi

Imran Zahid Hussain Dalvi

• 1.
  Imran Zahid HussainDalvi G/302, Wafa Housing Complex, Sharifa Road, Near Amrutnagar, Mumbra. Thane – 400612. Maharashtra. INDIA. Email : [email protected] Skype ID: imran.dalvi GSM : (+91) 9892464309 Phone : (+91) (22) 25490455
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  OBJECTIVE • Provide fastand reliable computing services to an organization through effective planning, careful implementation, regular maintenance, accurate documentation, effective communication, relentless troubleshooting, and friendly technical support. I like to participate in as many of these roles as possible so that I can continue to broaden my skills in the field of information technology.
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  SNAP SHORT • Experience with Software Licensing, Hardware Procurement and Outsourcing Agreements. Ability to manage virtual, geographically dispersed teams. • Present working as IT Manager/Executive for Antony Waste Handling Cell Pvt. Ltd. • Have worked as System Administrator for Kidde India Ltd. on contract basis. • Excellent communication skills that have been honored through interacting with people at various levels. • A good analytical mind with willing and ability to quickly learn new technologies. • Ability to deliver projects within deadlines while maintaining quality. • Oversight of the following technology areas: Network Support in a Microsoft Environment, Database Administration, Helpdesk/Computer Operations, Telecommunications, and Security. • Administrate and maintain information technology systems (including PC and LAN equipment). • Oversight of hardware/software procurement processes and creating plans for managing inventory. • Designing and implementing server/production environment policies to ensure alignment with organization growth plans and continuity. • As appropriate, providing escalated on-site support of hardware, software and network connectivity issues. • Strategic disaster recovery and business continuity planning for offices and staff in multiple operating, business and functional units. • Monitoring security compliance in accordance with standards, policies and procedures. • Responsible for monitoring data backups in offices to ensure that they are completed on a regular basis. • Manage the Data Center operations with full accountability for the cost-effective, on-time management. • Prepare, establish, and monitor budgets and other duties as assigned.
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  EDUCATION National Institute ofEngineering • Master of Computers Applications (2008) • Diploma in Computer Applications (2004)
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  CERTIFICATIONS COMPLETED • Microsoft Certified Professional (MCP- ID # 6159923) • Ranksheet Certified Professional (RCP) • Brainbench Certified Microsoft Windows Server 2003 Administrator • Brainbench Certified Server Administrator • Brainbench Certified Computer Technical • Brainbench Certified Network Technical Support • National Computer Science Academy Certified Computed Hardware Technician • HP Certified Network administration best practices HP Certified advanced network administration best practices for IT • HP Certified Data Disaster Recovery a Practical Guide • HP Certified Microsoft® Windows XP 101 routine maintenance • HP Certified Firewall Basics
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  CERTIFICATIONS COURSES TAKEN •Microsoft Certified System Engineer (MCSE) • Cisco Certified Network Associate (CCNA)
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  CERTIFICATIONS COURSES IN PROGRESS • CompTIA A+ • CompTIA Network + • Microsoft Certified IT Professional (MCITP) • Project Management Professional (PMP) • Information Technology Infrastructure Library (ITIL)
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  DUTIES AND RESPONSIBILITIES • Oversee the administration and maintenance of the company's infrastructure. • Assist in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure. • Implement network security at the regional level as established by corporate Security Director. • Manage and develop upgrade company's telephone system at the regional level. • Oversee all telephone changes, including routing for seating assignments. • Oversee the administration and maintenance of computer stations and software for company training programs and provides additional support if necessary. • Oversee troubleshooting, systems backups, archiving, and disaster. Oversee all help desk activities at the regional level. • Respond to escalated help desk issues. • Interact with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. • Build and maintain vendor relationships and manage the purchase of hardware and software products. • Review and negotiate IT contracts • Manage the purchasing of all software, hardware and other IT supplies at the regional level. • Resolve and/or escalate issues in a timely fashion. • Understand how to communicate difficult/sensitive information tactfully. • Relay relevant IT-related information to the company in a timely manner. • Initiate and implement improvements in all areas of IT responsibility. • Serve as main point of contact on all IT-related matters for the office assigned.
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  • Respond/act on upper-management direction. • Ensure that company assets are maintained responsibly. • Facilitate team meetings effectively. • Hold regular status meetings with team. • Keep team well informed of changes within the organization and general news. • Effectively communicate relevant IT-related information to superiors. • Challenge others to develop as leaders while serving as a role model and mentor. • Manage the development of team by ensuring, when possible, that project tasks are in line with each Innovator's career interests. • Inspire coworkers to attain goals and pursue excellence. • Remain on the forefront of emerging industry practices. • Mitigate team conflict and communication problems. • Plan and facilitate regular team activities outside of the office. • Manage day-to-day internal client interaction • Set and manage internal client expectations. • Communicate effectively with internal clients to identify needs and evaluate alternative business solutions. • Continually seek opportunities to increase internal client satisfaction and deepen client relationships. • Consistently acknowledge and appreciate each team member's contributions. • Motivate team to work together in the most efficient manner. • Evaluate the returns generated on each IT investment made.
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  EXPERIENCE SUMMARY • ITMANAGER/EXECUTIVE My diverse experience in enterprise as an executive with Windows allows me assumes many roles within an IT department. The largest network I have administered was a very complex virtualized environment which consisted of 10 servers that provided 15 services to 300 computers and users in 6 physical locations.
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  SKILLS QUICK REFERENCE • Vendor Management • Nmap • VMware • Symantec Backup Exec • Windows • Symantec Antivirus Endpoint • PXE • Storage Server • SysPrep • File Server • WSUS • Print Server • MBSA • HP Data Protector • SMTP • Net Vault Backup • HTTP • Team Viewer • FTP • NT Utilities • DNS • Sophos • DHCP • MacAfee Antivirus • AD • Quick Heal Admin • LDAP • Acronis Backup & Recovery • GPO • Ultra ISO • ADMX • Power ISO • SSL • WinRAR • Firewalls • Winzip • VPN • Power Archive, etc.
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  TECHNICAL EXPERIENCE Server Virtualization • Adobe Acrobat Reader • VMware ESXi • Adobe Flash Player • VMware Workstation • And many more……….. • Microsoft Virtual PC Application Customization Tools Operating Systems • Microsoft Office Customization (OCT) Tool • Microsoft Windows Pre-Install Environment (PE) • Microsoft Office Resource Kit (ORK) • Microsoft Windows Server 2008 (GUI and Core) • Microsoft Internet Explorer Administration Kit (IEAK) • Microsoft Windows Server 2003 • Microsoft Windows 7 Volume Licensing Management • Microsoft Windows XP • Microsoft Volume Activation Management Tool (VAMT) Operating Systems Deployment • Microsoft Multiple Activation Key (MAK) • Microsoft System Preparation (SYSPREP) • Microsoft Key Management Server (KMS) • Microsoft Windows Automated Installation Kit (WAIK) Directory Services • Microsoft Active Directory (AD) 2000/2003/2008 Operating Systems Lifecycle • Lightweight Directory Access Protocol (LDAP) • Microsoft Windows Server Update Services (WSUS) • Microsoft Baseline Security Analyzer (MBSA) Access Control • Microsoft Group Policy Management Console Application Deployment • Microsoft Group Policy Administrative Templates • Symantec Antivirus Endpoint (ADM) • Microsoft Office
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  Authentication Monitoring • Kerberos Authentication Services (KAS) • Nagios (Infrastructure Monitoring and Notification) • Cacti (Frontend for RRDTool for Graphs and Trends) • Remote Authentication Dial-In User Service • Multi Router Traffic Grapher (MRTG) (RADIUS) • WireShark (Network Protocol Analyzer) Encryption Mass Storage Technologies • Secure Socket Layer (SSL) Website Certificates • Storage Area Network (SAN) (HTTPS) • Network-Attached Storage (NAS) • OpenSSL (Self-Signed SSL Certificates) • Internet Small Computer System Interface (iSCSI) • Redundant Array of Inexpensive Disks (RAID) Firewalls Systems Scripting Languages • Microsoft Windows Firewall • Microsoft PowerShell (PS) • SonicWall Appliances • Microsoft Windows Script Host (WSH) • Microsoft DOS Batch (BAT) Script • Shell Script (SH, BASH, CSH, KSH, ZSH) Security Auditing • Tenable Nessus Vulnerability Scanner Web Programming Languages • Snort Intrusion Protection/Detection System • Hyper Text Markup Language (HTML) (IPS/IDS) • Network Mapper (NMAP) Utility Email • Microsoft Exchange Server • Blackberry Enterprise Server (BES) Remote Access • Microsoft Terminal Services Client (TSC) Remote Printer Sharing Desktop • Microsoft Windows Print Services • DameWare NT Utilities • Team Viewer
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  File Sharing Hosting • Microsoft File Server Resource Manager • RackSpace Dedicated Servers • RackSpace Mosso Cloud Database • GoDaddy • Microsoft SQL Server • Microsoft SQL Server Express (MSDE) Help Desk • Microsoft Access • Altiris Notification Server Help Desk • Best Practical Request Tracker (RT) Web Hosting • Microsoft Internet Information Services (IIS) Web Browsers • Microsoft Internet Explorer (IE) FTP • Mozilla FireFox • Microsoft File Transfer Publishing Service (FTP) • Google Chrome DNS Graphic Design • Microsoft Domain Name Server • Adobe Photoshop • Adobe Flash DHCP • Microsoft Dynamic DHCP Server Office Productivity • Microsoft Office Excel Backup • Microsoft Office Word • Symantec Backup Exec • Microsoft Office Outlook • VMware Veeam Backup • Microsoft NT Backup Content Management • Acronis • WordPress • Joomla • Drupal
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  PERSONAL VITAE • Date of Birth : 28TH November 1974. • Gender : Male. • Nationality : Indian. • Marital Status : Married. • No. of Dependents: 4 • Languages Known : English, Hindi & Marathi.
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  GOAL To provide costeffective stewardship of the IT assets and the financial resources used in providing IT services
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  CERTIFICATION LOGOS