This document discusses engaging the industrial sector in energy efficiency and renewable energy programs. It outlines challenges working with industrial facilities, whose energy use is often dominated by industrial processes rather than typical commercial uses. Successful programs have field staff with industrial expertise, an understanding of facility decision-making, and the ability to identify customized process improvement measures. Example programs from NYSERDA and Efficiency Maine provide industrial-focused incentives and technical assistance to complete projects like a large solar thermal system for a piano factory and efficient snowmaking equipment upgrades at a ski resort.