Infosys International Digital Pen

Infosys International Digital Pen

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  First, a pieceof paper with a set of tiny dots, virtually invisible to the naked eye, printed onto the paper or form from a standard laser jet printer. Text and graph- ics are printed onto the form as an overlay, usually at the same time that the dot pattern is laid down. Second, a digital pen that combines a conventional ballpoint ink writing pen with a miniature camera, as well as, a pressure and vector sensors inside the pen. The pen is battery operated and charged with a dock- ing station. INFOSYS INTERNATIONAL INC. 110 Terminal Drive Plainview, NY 11803 P: 516-576-9494 F: 516-576-9499 www.infosysinternational.com Digital Pen Solution Enlarged Dot Pattern Illustration Picture of the Digital Pen There are two key elements that form the common basis for our digital writing solutions: The pen stores data as it is being used to write, with the dot pattern effectively providing a set of coordinates for interpreting the position of the pen strokes on the page. The pen is available as a dockable device (in which case the user periodically docks the pen to a computer for uploading the data) or as a Bluetooth® device (in which case the data can be uploaded in near-real or real time via compatible cell phones or BlackBerry® devices). The pattern formed by these dots is unique to every individual page (unlike offerings from many other licensees, who re-use dot patterns). Thus, in addition to its basic function of allowing the pen to “know” where it is on a page, the pattern identifies the form being filled out and “Knows” when the user moves from one form to another, even if the visible printing on the forms is identical. Infosys International Inc. Digital Pen Division
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  INFOSYS INTERNATIONAL INC. 110 TerminalDrive Plainview, NY 11803 P: 516-576-9494 F: 516-576-9499 www.infosysinternational.com Forms Design Successful data interpretation—i.e. translating the handwritten marks into digitalized data—starts with forms design. Each entry is a separate field; defined attributes of the fields (data types such as year, date, phone, zip code, name) are key to highly accurate digitalization of the handwritten data by comparing the initial interpreta- tion against lists of possible entries, including customer-specific terminology. Digital Printing The quality of the microprinted dot pattern is critical to the overall solution, and is not as easily achieved as might be expected, especially when being laid down at production speeds. The tiniest variations in the pattern can make it impossible to accurately identify the form, accurately digitize the pen movements, or both. This printing process has been standardized and documented according to the ISO 9001:2000 standard to ensure consistent high quality on every sheet. A key to the success of this process is a unique file preparation methodology that guarantees the pattern quality and helps achieve optimum production speeds. Image output: Delivery of highly accurate form images in PDF, TIF, or JPEG format, either as data transfer or as e-mail attachments. Data output: Interpretation of the captured pen strokes, and output as XML data via data transfer (i.e. FTP) or via e-mail. Document viewer: Stored form images can be retrieved and viewed on-screen, side-by-side with the interpreted Handwriting Analysis/Intelligent Character Recognition The solution also includes especially robust handwriting-interpretation software. The pen strokes are analyzed via multi- ple interpretation engines and in the context of the field attributes and expected entries; the software also “learns” from human-intervention validation. Of course, no ICR (intelligent character recognition) software yet developed is 100% accurate. For this reason, customers may also select optional verification services with various levels of human interven- tion for further verification of interpreted data. data if desired. Infosys International Inc. Digital Pen Division
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  INFOSYS INTERNATIONAL INC. 110 TerminalDrive Plainview, NY 11803 P: 516-576-9494 F: 516-576-9499 www.infosysinternational.com Infosys International Inc. Digital Pen Division Graphic Schematic of Infosys International Inc. - Digital Pen Division Potential Benefits of the Solution Fundamentally, this is a data capture system. It automatically digitalizes handwritten information and interprets much of it into text and numeric data that can be transferred directly to users’ relational databases and other back-end systems. It closes the gap between paper and the digital domain, without doing away with the paper. Combined with unique features of the solution, key potential benefits include: Manual keyboard entry is no longer required (according to a PriceWaterhouseCoopers study, approximately 95% of handwritten paper forms are later keyboard-entered in larger companies with 1,000 or more employees). The ancillary benefits include: • Employee time spent more productively, OR fewer clerical employees required • The accuracy of the data transfer is greatly increased • The cycle time of the data transfer is greatly increased
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  INFOSYS INTERNATIONAL INC. 110 TerminalDrive Plainview, NY 11803 P: 516-576-9494 F: 516-576-9499 www.infosysinternational.com Infosys International Inc. Digital Pen Division For document management systems that are already partially automated, there is no need to scan the images. Little or no training required: Field users continue to use a pen to write on paper just as they have always done. The solution requires a modest capital investment compared with systems that eliminate the paper entirely. It also offers much lower recurring costs compared with the cost to IT staff of maintaining alternate paperless equipment such as laptops or notebooks. Highly secure: If a pen is lost, the data contained on it can only be interpreted by the secure, password-protected ExpeData ASP. Automatic disaster recovery: If a pen is lost or malfunctions, the paper forms can be retained as a backup until the data has been transferred and validated. Turnkey solution: Customers are also spared the expense of developing and maintaining the software and servers for capturing, interpreting, and transferring the form data. Hard Savings: Comparative Costs of Infosys - Digital Pen Division’s Solution versus Conventional Fully Manual Workflow Cost of Analog Processing of Manually Filled-out Paper Forms The cycle of forms costs covers four phases: The pre-usage/acquisition phase: Forms design/approval/management costs; forms purchase and purchase-process costs; and forms inventory/distribution costs. The usage phase: Employees pick up or acquire the forms; cost of time spent filling out the form. The processing phase: Delivery of filled-out form to appropriate site; form routing; form pre-processing (bursting, un- folding, sorting etc.); form validation/error correction; data entry (usually keyboard, alternatively via scanning and OCR). Post-processing: Form storage or disposal, including optional scanning to PDF or other digital format.
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  INFOSYS INTERNATIONAL INC. 110 TerminalDrive Plainview, NY 11803 P: 516-576-9494 F: 516-576-9499 www.infosysinternational.com Infosys International Inc. Digital Pen Division Fraud Detection and Data Security Fraud Detection with the use of the Digital Pen and Paper The use of the Digital Pen and Paper provides a robust ability for the protection of data and detection of misuse of the Digital Pen and Paper solution. Each time the Digital Pen and Paper is used we capture and log the Date and Time that each field on a form was filed out, which pen was used to fill out each field on the form and which user accessed On-line verification website tools to modify the Handwriting Recognitions engines text values. In addition, we can extract the order in which fields processed, allowing for the determination that a form was modified after a signature was captured. Additionally, Forms can be Locked either programmatically or manually to prevent more data being captured by the Pen and transmitted for processing. As an example, we can programmatically lock a form once a signature is captured. The system also stores and extracts the database logs that contains the entire history of Digital Pen and Paper’s use and transmission; detailing all access, storage, status changes and updates to forms. Finally, the digital forms can be assigned to individual pens or groups of pens preventing misuse of the forms by other pen users. Data Security The digital pen uses proprietary patterns to prevent the recreation of handwriting if the pen is lost or stolen. The only information stored on the pen are X and Y coordinates and without the proprietary underling pattern algorithms the data is unusable. In addition, transmission of the data from the Bluetooth devices to the servers is encrypted using secure sockets.