Innovation in Content Marketing
Starts with a Reality Check
Jason A Miller
Global Content Marketing Leader at LinkedIn
Humans Have
Shorter Attention
Span Than Goldfish,
Thanks to Smartphones
You Now Have
a Shorter
Attention Span
Than a Goldfish
The Eight-Second
Attention Span
3
4
5
6
7
Digital media isn’t killing
attention spans
What we actually know about attention spans
Smartphones aren’t
killing attention spans
We’re better than ever at
processing and encoding
information through short
bursts of high attention
We use our attention
far more efficiently
than at any other
point in history
We’re far better at multi-tasking,
able to divide our attention among
several different things without
compromising our focus
The main focus of our more
efficient attention is to find content
that’s worth paying attention to for
a longer period of time
9
You can never
over deliver on
value in content
marketing.
10
11
12
13
The messy truth
14
15
16
17
18
The new model
a long-form
blog
31 million
unique visitors
acquired
87 million
page views
through
80
articles
that average over
2,000
words each
19
If you can blow
someone's mind —
really, genuinely blow
it, again in a really well-
written way — then
that's something they
want to share."
“
20
SLOW
DOWN
Slow
down!
21
Not more content,
more relevant content."“
WHAT IS THE #1 QUESTION
WHAT CONVERSATION DO YOU
WANT TO OWN?
ON YOUR PROSPECTS’ MINDS?
25
The keywords
26
Moz.com Moz.com
The keywords
27
Topic relevancy
trumps keywords
28
29
The Sophisticated Marketer’s Guide to LinkedIn
The Big Rock (the debut)
30
SlideShare
Infographics
Webinar
Podcast Blog post
Mobile download
Physical book
Influencer blogs
31
WHAT DOES SUCCESS
LOOK LIKE?
33
34
Turkey slices (non-gated)
MQL
No Yes
Revenue
Big Rock (gated)
lead capture
Nurture
No
Yes
SlideShare
Infographic
Webinar
Podcast
Blog post
Sales
SDR
Sales Qualified?
35
The “always on” strategy For those about to Launch…..
FIRE!
Email
Blog
InMail
Company Page
Sponsored Content
SlideShare
Display
PPC
Twitter
36
37
The results, out of the gate
4%
6%
9%
15%
32%
34%
Email
Blog
InMail
Direct/SEO
Other
Display
AdWords
United States
Netherlands
India
Canada
Australia
UK
Germany
New Zealand
Singapore
France64%
7%
7%
7%
6%
2%
1% 1%
18,000% ROI
39
BACKING UP THE BIG
ROCK WITH HARD DATATHE ROI OF CONTENT
MARKETING
 ARE DRIVEN BY CONTENT.
 OF ALL MARKETING QUALIFIED LEADS AT LINKEDIN
 1/3 OF THOSE MQLS
 73%
 COME FROM BIG ROCK PIECES LIKE THIS ONE.
40
One of our evergreen pieces of content, “The Sophisticated
Marketer’s Guide of LinkedIn,” continues to generate the
highest number of downloads and the highest number of
marketing qualified leads.
k+
41
42
We believed anything
worth doing is
worth over-doing.”
“
Set up a test of different updates to reach different audiences.
Big Rock
Content
Sponsored Content 1:
Targeted to CMOs
These insights can help
you drive transformational
change to your business.
Sponsored Content 2:
Targeted to Marketing
Directors
Need to demonstrate the ROI
of your marketing efforts?
These insights can help.
Sponsored Content 3:
Targeted to Social Media
Managers
Social media managers: Get
the insights you need to drive
the engagement you want.
Example: B2B Marketing company XYZ
has recently launched a new piece of
research and is publishing updates to
LinkedIn to drive marketers to download it.
44
Rich media images have 38% higher CRT than
linkshare updates with a thumbnail image preview
45
VS
“Guide” saw a
100% increase
in click through
rate (CTR).
Image with
quote saw a
30% lift in CTR
vs. image
without quote.
Image with a
face saw
+160% CTR,
+290% CVR
vs. image
without face.
46
Background color
Does woodgrain feel more authentic, or provide more
visual interest? Either way, the post with the darker
wood background saw 32% more clicks than a lighter,
white background.
+32%
clicks
Test Creative Placement to Draw a Reader’s Eye
Can you spot the difference? In one image, the model is
looking right at the CTA button, subtly drawing readers’
attention to it. This image saw an 89% increase in clicks
over the other image.
+89%
Click-
throughs
5.32%
CTR
75%
OR
6.19%
CTR
61%
OR
25%increase in
open rate (OR)
95%
increase in
CTR
Running Sponsored Content & InMail Together,
we see:
48
95%
open rate
“The week that we recorded 95% — we sent 7,086 and recorded 6,743
—
The power
of advocacy
Employees’
combined connections
on social networks are,
on average,
10x larger than a
company’s followers
53
Shared content is more credible content
Only 3% of employees share content, yet they generate
30% of all content engagement for a typical business.
Employees get 2x higher CTRs from their shares,
compared to company shares of the same content.
54
6 job views
3 Company Page views
1 Company Page follower
6 profile views
and 2 new connections established
Every 6 pieces of content an employee
shares on LinkedIn influences …
55
“A single employee sharing
3 pieces of content a day
can add up to 23 million in
additional reach in a year —
this can add up to 60,000
additional events of
people engaging with
your content.”
The death of the
one-dimensional
marketer
57
THE MARKETING TEAM
OF THE FUTURE
(AS DEMONSTRATED BY KISS)
59
60
The 4 unique band members work together
to deliver an amazing product
Lays
Groundwork
Fuels Content Fuels Demand
Gen
61
62
They consistently deliver content that
their fans want to consume and share.
62
Their PR efforts guide their vision
as the hottest band in the world
63
Event marketing:
They deliver amazing experiences on tour
64
They built a thriving community.
65
People want a thrill,
people want a spectacle
and people love
to be entertained.”
“
66
67 67
TO THE FRONT OF THE STAGE
DOWN IN FRONT
A STORY FROM THE BACK OF THE CROWD
68
69
Thank you
Jason Miller
Group Manager, Content Marketing
@JasonMillerCA
@LinkedInMktg
70

Innovation in Content Marketing Starts with a Reality Check

  • 1.
    Innovation in ContentMarketing Starts with a Reality Check Jason A Miller Global Content Marketing Leader at LinkedIn
  • 3.
    Humans Have Shorter Attention SpanThan Goldfish, Thanks to Smartphones You Now Have a Shorter Attention Span Than a Goldfish The Eight-Second Attention Span 3
  • 4.
  • 5.
  • 6.
  • 7.
  • 9.
    Digital media isn’tkilling attention spans What we actually know about attention spans Smartphones aren’t killing attention spans We’re better than ever at processing and encoding information through short bursts of high attention We use our attention far more efficiently than at any other point in history We’re far better at multi-tasking, able to divide our attention among several different things without compromising our focus The main focus of our more efficient attention is to find content that’s worth paying attention to for a longer period of time 9
  • 10.
    You can never overdeliver on value in content marketing. 10
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
    The new model along-form blog 31 million unique visitors acquired 87 million page views through 80 articles that average over 2,000 words each 19
  • 20.
    If you canblow someone's mind — really, genuinely blow it, again in a really well- written way — then that's something they want to share." “ 20
  • 21.
  • 22.
    Not more content, morerelevant content."“
  • 25.
    WHAT IS THE#1 QUESTION WHAT CONVERSATION DO YOU WANT TO OWN? ON YOUR PROSPECTS’ MINDS? 25
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
    The Sophisticated Marketer’sGuide to LinkedIn The Big Rock (the debut) 30
  • 31.
    SlideShare Infographics Webinar Podcast Blog post Mobiledownload Physical book Influencer blogs 31
  • 33.
  • 34.
  • 35.
    Turkey slices (non-gated) MQL NoYes Revenue Big Rock (gated) lead capture Nurture No Yes SlideShare Infographic Webinar Podcast Blog post Sales SDR Sales Qualified? 35
  • 36.
    The “always on”strategy For those about to Launch….. FIRE! Email Blog InMail Company Page Sponsored Content SlideShare Display PPC Twitter 36
  • 37.
    37 The results, outof the gate 4% 6% 9% 15% 32% 34% Email Blog InMail Direct/SEO Other Display AdWords United States Netherlands India Canada Australia UK Germany New Zealand Singapore France64% 7% 7% 7% 6% 2% 1% 1%
  • 39.
  • 40.
    BACKING UP THEBIG ROCK WITH HARD DATATHE ROI OF CONTENT MARKETING  ARE DRIVEN BY CONTENT.  OF ALL MARKETING QUALIFIED LEADS AT LINKEDIN  1/3 OF THOSE MQLS  73%  COME FROM BIG ROCK PIECES LIKE THIS ONE. 40
  • 41.
    One of ourevergreen pieces of content, “The Sophisticated Marketer’s Guide of LinkedIn,” continues to generate the highest number of downloads and the highest number of marketing qualified leads. k+ 41
  • 42.
  • 43.
    We believed anything worthdoing is worth over-doing.” “
  • 44.
    Set up atest of different updates to reach different audiences. Big Rock Content Sponsored Content 1: Targeted to CMOs These insights can help you drive transformational change to your business. Sponsored Content 2: Targeted to Marketing Directors Need to demonstrate the ROI of your marketing efforts? These insights can help. Sponsored Content 3: Targeted to Social Media Managers Social media managers: Get the insights you need to drive the engagement you want. Example: B2B Marketing company XYZ has recently launched a new piece of research and is publishing updates to LinkedIn to drive marketers to download it. 44
  • 45.
    Rich media imageshave 38% higher CRT than linkshare updates with a thumbnail image preview 45
  • 46.
    VS “Guide” saw a 100%increase in click through rate (CTR). Image with quote saw a 30% lift in CTR vs. image without quote. Image with a face saw +160% CTR, +290% CVR vs. image without face. 46
  • 47.
    Background color Does woodgrainfeel more authentic, or provide more visual interest? Either way, the post with the darker wood background saw 32% more clicks than a lighter, white background. +32% clicks Test Creative Placement to Draw a Reader’s Eye Can you spot the difference? In one image, the model is looking right at the CTA button, subtly drawing readers’ attention to it. This image saw an 89% increase in clicks over the other image. +89% Click- throughs
  • 48.
    5.32% CTR 75% OR 6.19% CTR 61% OR 25%increase in open rate(OR) 95% increase in CTR Running Sponsored Content & InMail Together, we see: 48
  • 49.
  • 50.
    “The week thatwe recorded 95% — we sent 7,086 and recorded 6,743 —
  • 52.
  • 53.
    Employees’ combined connections on socialnetworks are, on average, 10x larger than a company’s followers 53
  • 54.
    Shared content ismore credible content Only 3% of employees share content, yet they generate 30% of all content engagement for a typical business. Employees get 2x higher CTRs from their shares, compared to company shares of the same content. 54
  • 55.
    6 job views 3Company Page views 1 Company Page follower 6 profile views and 2 new connections established Every 6 pieces of content an employee shares on LinkedIn influences … 55
  • 56.
    “A single employeesharing 3 pieces of content a day can add up to 23 million in additional reach in a year — this can add up to 60,000 additional events of people engaging with your content.”
  • 57.
    The death ofthe one-dimensional marketer 57
  • 59.
    THE MARKETING TEAM OFTHE FUTURE (AS DEMONSTRATED BY KISS) 59
  • 60.
  • 61.
    The 4 uniqueband members work together to deliver an amazing product Lays Groundwork Fuels Content Fuels Demand Gen 61
  • 62.
    62 They consistently delivercontent that their fans want to consume and share. 62
  • 63.
    Their PR effortsguide their vision as the hottest band in the world 63
  • 64.
    Event marketing: They deliveramazing experiences on tour 64
  • 65.
    They built athriving community. 65
  • 66.
    People want athrill, people want a spectacle and people love to be entertained.” “ 66
  • 67.
  • 68.
    TO THE FRONTOF THE STAGE DOWN IN FRONT A STORY FROM THE BACK OF THE CROWD 68
  • 69.
  • 70.
    Thank you Jason Miller GroupManager, Content Marketing @JasonMillerCA @LinkedInMktg 70